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[主要任務]
1.協助專案PM推進M365相關專案管理工作
2.平台日常應用:Microsoft 365 熟悉應用、使用場景
3.議題解決方案:
a.使用者問題諮詢服務
b.參與公司M365相關資訊作業流程整合,專案會議召集與議程規劃,並定期呈報專案進度
4. 文件建立與維護:包括使用手冊等
5.服務評估與優化:隨時了解Microsoft 365 更新、服務版本和新功能,評估它們對組織的影響。
1. Support project managers in planning, coordinating, and executing Microsoft 365-related projects.
2. Manage and promote the day-to-day use of Microsoft 365 applications, identifying and expanding effective business use cases across the organization.
3. Deliver user support and solution development, including:
• Providing consultation and troubleshooting assistance for Microsoft 365 users.
• Participating in the integration and optimization of Microsoft 365-related processes and workflows.
• Coordinating project meetings, planning agendas, and providing regular project status updates to stakeholders.
4. Develop and maintain user guides, knowledge base content, operating procedures, and other documentation.
5. Monitor Microsoft 365 product updates, service releases, and new features, assessing their potential impact and value to the organization and recommending enhancement opportunities.
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