1. Develop and execute the annual growth plan for North America AI server business, translating HQ goals into clear local strategies.
2. Manage and govern senior customer relationships, lead key commercial negotiations, contract structures, and escalations for major issues.
3. Build and continuously improve the cross-border collaboration model between U.S. BD and Taipei R&D / factory teams to ensure alignment, information flow, and effective resource allocation.
4. Monitor the financial health of the program portfolio and drive quarterly business performance reviews (QBRs).
5. Lead and develop the team, coaching BPM and TPM members, ensuring program compliance standards, and strengthening domain expertise in AI infrastructure.
1. Consolidate RFQ inputs, including BOM and cost analysis, and optimize the value/cost structure to maintain competitive margins.
2. Translate customer technical and commercial requirements into actionable internal projects, and negotiate key terms such as pricing, lead time, and payment conditions.
3. Track orders end-to-end from prototype and NPI through mass production, and continuously adjust the business forecast to meet revenue targets.
4. Monitor the North America AI server market, analyze competitors’product positioning and pricing strategies, and provide insights to the BD team for decision-making.
5. Serve as the cross-functional coordination hub—as the business point of contact, align Taiwan R&D, supply chain and procurement team to remove commercial blockers impacting profitability or delivery.
a. Perform all maintenance such as troubleshooting, repair
b. Provide onsite and offsite technical support to customers such as installation, training, bring-up, technical advices
c. Perform product failure analysis
d. Input design improvement, customer feedback to engineering for product, service continuous improvement to enhance company product lines also to achieve customer satisfaction.
e. Consult with engineering and cross-functional collaboration to resolve product issues to achieve customer satisfaction
f. Partake in project meetings with engineering, sales and customers
g. Assist and support sales with projects
Benefits:
a. 401(k)
b. FSA
c. Health Insurance
d. Vision insurance
e. Dental insurance
f. Paid sick time
g. Paid holidays