面議（經常性薪資達4萬元或以上） 台中市西屯區 3年工作經驗 3天前更新
★｜About the Role：
We are seeking an experienced and strategic E-commerce Operations.
Specialist/Manager to lead our e-commerce operations in the home furnishings
space.
This role will be responsible for managing and optimizing our Amazon and
Shopify channels (and potentially other channels), ensuring smooth operations
from product setup through post-purchase experience.
You will work cross-functionally to scale the business, manage complexity in
SKUs and customization, and deliver a seamless customer journey.
★｜Key Responsibilities
• Own and manage day-to-day operations of Amazon and Shopify stores,
including product listing, inventory sync, order fulfillment, and customer
support
• Optimize product listings, ensuring clear descriptions, accurate customization
options. Work with Ads and marketing team on high-quality visuals, and
effective SEO
• Oversee product configuration complexity (e.g., size, color, mount types,
motorization) and ensure accurate data flows across systems
• Manage inventory visibility across warehouses, FBA, and drop-ship partners to
reduce lead times and improve delivery accuracy
• Monitor account health and performance on Amazon, ensuring compliance
and timely resolution of issues (e.g., listing suppression, policy flags)
• Work across the teams to plan and execute promotional strategies and
advertising campaigns (Amazon PPC, Shopify sales events)
• Analyze sales data, margins, and customer feedback to improve conversion
rates and reduce returns
• Collaborate with product development and manufacturing to align operations
with new launches and seasonal planning
• Lead and develop SOPs for fulfillment, order routing, custom order handling,
and customer service workflows
• Evaluate and implement tools or automations to streamline operations and
improve efficiency
★｜Requirements：
• 5+ years of experience in e-commerce operations with a focus on Amazon and
Shopify
• Industry experience in home furnishings, home décor, or made-to-order
products strongly preferred
• Strong knowledge of Amazon Seller Central (FBA & FBM), Shopify Admin, and
third-party integrations
• Excellent organizational skills and experience managing high-SKU catalogs
with variant complexity
• Data-driven mindset with proficiency in Excel/Google Sheets
• Proven ability to manage cross-functional teams and vendors (e.g., 3PLs, listing
specialists, ad agencies)
★｜Team Culture
We’re a lean, fast-moving team building a brand from the ground up. Here,
you’ll experience：
Real creative freedom – We want bold ideas, not just flawless execution.
Zero-to-one ownership – Be part of shaping a brand’s origin story, not just
managing it.
Speak up and stand out – We thrive on brainstorming, whether it’s wild
concepts or pixel-perfect tweaks.
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