• 面議(經常性薪資達4萬元或以上) 台北市松山區 5年工作經驗 4天前更新
    嘉佩樂文旅官是飯店的大使,負責為顧客打造從抵達前到離開後難忘的體驗。文旅官也是當地文化和遺產的專家,為所有顧客提供完美且奢華的個人化服務。文旅官也負責嘉佩樂客廳的維護。 1.嘉佩樂酒店文旅官負責協助每一位顧客的餐飲預訂,交通安排,娛樂活動以及任何其他需求。這個職位是私人助理和禮賓部合併而成的。 2.嘉佩樂文旅官應當專業地提供服務並滿足每位顧客的需求從而使得顧客擁有前所未有獨一無二的入住體驗。 3.嘉佩樂文旅官將為每位顧客提供一對一服務,並有效地滿足所有顧客合理的要求。因此要做到這點必須要充分瞭解飯店的產品資訊以及台灣當地的傳統文化和周邊資訊。 4.嘉佩樂文旅官需能夠清晰地,快速地進行判斷,並作出正確決定來處理所有事情。身為嘉佩樂文旅官,在他們的詞彙中不能有“不”這個詞,他們必須充分瞭解飯店以及當地情況並為顧客提供準確資訊。 5.除此之外,嘉佩樂文旅官也負責所有預訂,處理所有付款要求,接聽所有來電以及回覆電子郵件。文旅官的職責也包括將預訂的資料上傳到系統裡。瞭解所有顧客的喜好以為顧客提供特別的入住體驗。 The Culturist is the ambassador of the hotel and is responsible for crafting memorable guest experience from pre-arrival to post-departure moments. The individual is also the expert in local culture and heritage, provides flawless and luxury personalized service to all guests. The Culturist is also responsible for the upkeep of the Capella Living Room. 1.The Capella Culturist is responsible to assist/provide every guest with Dining Reservation, Transportation, entertaining recommendations or any other needs. This position is a combination of personal assistant and concierge. 2.The Role of the Capella Culturist is to offer our guests with an exclusive service that is accurate, courteous, efficient and tailored to the individual requirements of our guests. 3.The Capella Culturist will be working on a one to one basis with each guest, structuring their activity requests around their specific requirements and interests. This will only be achieved by having a thorough knowledge about the local culture in Taiwan. 4.The Capella Culturist should be able to provide instant yet positive judgment towards all events happen. Being a Capella Culturist, never say “NO” to any guests‘ appropriate requests, furthermore, Capella Culturist should have clear understanding and information about the hotel in order to provide accurate message to the guests. 5.Other than that, Capella Culturist is responsible to all the bookings, room charges, answering phone calls as well as replying emails. In addition, they are also responsible to upload and key in all important information into the system. Last but not least, being a Capella Culturist is important to provide memorable experience to all the guests.
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    就業保險產假產檢假安胎假家庭照顧假
  • 月薪32000~36000元 台北市松山區 1年工作經驗 4天前更新
    水療領檯 迎接及歡迎顧客進入水療及健身房。負責療及健身房預訂、引導顧客及介紹環境。 1.以微笑、眼神交流和友善的問候來歡迎和感謝顧客,並儘可能地使用顧客的姓名稱呼他們。 2.接聽電話並接受預訂,詢問並記錄顧客的喜好或任何特殊需求,將此資訊分享給相關人員或主管。 3.準確地記錄所有預訂,登記各項特殊需求並傳達給相關同事,以提供最高水準的水療及健身體驗。 4.隨時掌握酒店日常服務、活動、促銷等最新資訊。若有任何變更,需向團隊成員更新以確保顧客收到最新資訊。 5.了解各項水療及健身房服務內容及促銷活動。積極推銷各式優惠,盡可能提高營收。 6.關懷候位的顧客並向他們介紹酒店服務和相關資訊。 7.積極傾聽並回應顧客的詢問、疑慮和需求。 8.透過陪同、文字解釋、或在紙上寫下指示等方式來協助任何殘障人士(如視力、聽力或肢體障礙)。 9.執行水療及健身房開店與閉店的職務,包含收納及拆卸物品、清潔設備與區域、正確存放設備、補充備品、關燈、鎖門及完成日常清潔清單。 SPA Receptionist welcome and greet guests entering the spa and wellness center. Responsible for spa and fitness center bookings, guiding guests, and introducing the facilities. 1.Welcome and thank guests with a smile, eye contact, and friendly greetings, using the guests’ names whenever possible. 2. Answer phone calls and take reservations, inquire about and record guest preferences or any special requests, and share this information with the relevant staff or supervisor. 3. Accurately record all reservations, register special requests, and communicate them to the relevant colleagues to provide the highest level of spa and fitness experience. 4. Stay up-to-date on daily hotel services, activities, promotions, and other relevant information. If any changes occur, ensure the team is updated to ensure guests receive the latest information. 5. Be knowledgeable about all spa and fitness center services and promotions. Actively promote various offers to increase revenue. 6. Show care for waiting guests and introduce hotel services and relevant information to them. 7. Actively listen and respond to guests‘ inquiries, concerns, and needs. 8. Assist guests with disabilities (e.g., visual, hearing, or mobility impairments) by accompanying them, explaining things in writing, or giving written instructions. 9. Perform opening and closing duties for the spa and fitness center, including storing and disassembling items, cleaning equipment and areas, properly storing equipment, restocking supplies, turning off lights, locking doors, and completing daily cleaning tasks.
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    就業保險產假產檢假安胎假家庭照顧假
  • 月薪30000~33500元 台北市松山區 2年工作經驗 4天前更新
    水療接待員負責健身房及水療室的日常清潔與維護。亦負責協助顧客預訂課程以及回覆任何與健身房及水療室其設備的相關諮詢。 1. 維持健身房/水療室內各項設備最高品質的清潔、舒適及狀態。 2. 執行健身房/水療室營業開始和結束的日常職務,包含各項設備的設置、維護、收納與清潔。 3. 接聽電話和電子郵件,協助顧客預約健身課程和私人訓練課程。 4. 即時向主管回報任何待修繕的事物,確保在課程開始之前健身房及教室皆無任何缺陷。 5. 幫助顧客了解各項設施與設備的安全使用方法。熟悉部門的標準作業流程以及酒店規範。 6. 隨時掌握 VIP的預訂情況,並確保團隊充分了解其喜好。 7. 隨時掌握酒店日常服務、活動、促銷等最新資訊。若有任何變更,需向團隊成員更新以確保顧客收到最新資訊。 8. 向顧客介紹並推薦課程及設施。針對顧客的歷史記錄、喜好或要求提出建議。 9. 執行健身房/水療室營業開始和結束的日常職務,包含將使用過的布巾送回洗衣房,領取乾淨的布巾,並確保其品項與數量皆正確。 10. 處理顧客的需求,並即時將任何意見或抱怨回報給主管。 The SPA Attendant ensures the daily cleanliness, set-up, and maintenance of the Gym and spa area. The individual is responsible for assisting guests with class reservations and attending to any inquiries about the Gym and spa facilities. 1. Maintains the highest level of cleanliness, comfort, and condition throughout the Gym and SPA facilities. 2. Performs daily shift opening and closing duties, which include setting up, maintaining, putting away, and cleaning equipment. 3. Answers phone calls and email correspondences, and assists in the booking of fitness classes and personal training sessions for guests. 4. Report any maintenance issues to the supervisor immediately to ensure defect-free guest rooms before treatment appointments. 5. Assists guests in the orientation of facilities and safe use of equipment. Be familiar with the department’s standard operating procedures and hotel policies. 6. Keep informed of VIP and special attention guest reservations and ensure that the preferences are well communicated within the team. 7. Maintain an up-to-date knowledge of the hotel‘s daily services, activities, promotions, and events. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information. 8. Introduces and promotes classes and service amenities to guests to, services. Makes recommendations based on the customer’s history preferences or requests. 9. Perform daily shift opening and closing duties which include exchanging soiled linens with fresh new ones at the Laundry department. Ensures the correct type and quantity of linens when doing so. 10. Handles guest requests and immediately refers problems and complaints to the Manager or Supervisor.
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    就業保險產假產檢假安胎假家庭照顧假
  • 月薪32000~36000元 台北市松山區 1年工作經驗 4天前更新
    協助執行和管理有關人力資源管理功能,包括招募、訓練、薪資/福利管理,依照法定要求處理員工關係。以便為每個部門人員提供指導和必要的支援,以實現他們的顧客服務和任務目標。 1.協助指導管理人員進行有效招募和面試技巧的使用方法,例如口頭介紹和書面說明,以確保雇用和留住合格、有能力的員工。 2.協助和確保通過對所有訓練體系的管理、監督、指導訓練課程、分析和回顧現狀並提出方法、向管理人員諮詢提供改進建議來控制實現員工開發和利用他們最大的潛能。 3.協助監督員工績效考核以確保及時完成評估,閱讀和分析評估目標以確保評估評論是合適的、目標是可衡量和可完成的。領導和管理員工關係規劃和活動,比如員工認可和服務頒獎典禮、社交活動和一般飯店會議,保持積極的員工關係氛圍。 4.協助開發、執行和管理與所有飯店員工有關的管理政策與程式,以確保維持一個積極和有效的工作環境。 5.公平一致地監督候選人申請條件。 6.確保遵守所有國家的和聯盟的法律、法規和法院判決,關於當前人力資源管理實踐回顧、執行新程式、口頭或書面溝通有任何新需求時,促進平權行動程式。 7.確保嚴格執行飯店人力資源部資訊資產等的安全和保密性。 Assists with administration and management of the Human Resources function to include recruiting, training, wage/benefit administration, compliance with statutory requirements, and the execution of employee relation activities, to provide each department with the personnel, guidance, and support necessary to achieve their customer service and business objectives. 1. Assist in instruction of the management staff in effective recruiting and interviewing techniques using methods such as verbal presentations and written directions to ensure the hiring and retention of qualified and efficient employees. 2. Assist and ensure that employees are developed and utilized to their maximum potential by controlling the implementation, administration, and monitoring of all training programs. Instruct training classes, analyze and review current and proposed methods, and consult with and offer recommendations to the management staff for improvement. 3. Assist with monitoring the employee performance appraisal programs to ensure reviews are timely. Read and analyze evaluations and goals to ensure appraisal comments are appropriate and goals are measurable and achievable. Direct and administer employee relations programs and activities such as employee recognition and service award ceremonies, social functions, and general hotel meetings to maintain a positive employee relations climate. 4. Assist with the development, implementation, and administration of policies and programs related to the management of all hotel personnel to ensure the maintenance of a positive and productive employment environment. 5. Monitor for fair and consistent application. 6. Ensure compliance with all State and Federal laws as well as regulations and court rulings that pertain to Human Resources by reviewing current management practices, implementing new procedures, and communicating verbally and in writing any new requirements. Assist with the Affirmative Action program. 7. Ensures the security and confidentiality of the HR Department is strictly adhered to.
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    就業保險產假產檢假安胎假家庭照顧假
  • 面議(經常性薪資達4萬元或以上) 台北市松山區 3年工作經驗 4天前更新
    負責人事方面工作的計畫、管理、協調以及參與,如管理福利、勞工關係、飯店人事政策、規章、程序以及活動實施的建議。 1.管理人資部門,保證服從飯店的所有政策和程序,以及其他與同事工作有關的政府政策。 2.建立並實施招募、甄選規定和程序,為空缺職位吸引更多有資格的候選人。 3.根據部門的標準、政策和程序與申請部門協調共同招募員工;協助申請部門對新同事入職指導及評估。 4.回顧所有規章制度以確保其可應用性。與部門主管協調,並向管理層推薦最後將採用的規章制度。 5.維護並隨時更新同仁記錄的檔案、政策程序以及其他與人事相關的檔。 6.按照飯店和政府的要求定期向管理層上交報告,如離職報告、人事相關清單,事故報告等等。 7.回顧人資政策、程式和實施情況,向管理層提出改進、改良或更新的建議。 8.向飯店同事提供必要的諮詢,如職業規劃、員工關係以及其他與人資有關的法律援助。 9.在飯店內實施並跟進有效的員工關係以及激勵機制。 Responsible for planning, managing, controlling, coordinating and participating in Personnel activities such as the administration of benefits, labor and employee relations; for the formulation and recommendation for implementation and execution of hotel personnel policies, rules, procedures and programs. 1.Manage Personnel Department, ensuring compliance with all hotel policies and procedures; and local and government regulations pertaining to employment practices. 2.Develops and implements recruiting and screening systems and procedures in order to attract most qualified candidates for position vacancies. 3.Coordinates with requisitioning departments in the recruitment of employee following established standards, policies and procedures; assists them in the orientation and evaluation of their personnel. 4.Investigates and reviews all disciplinary actions to ensure applicable law and regulations and procedures are followed. Consults with department heads on appropriate action and recommends to management final action to be taken. 5.Maintains and updates files on employee records, legal documents policies and procedures and other personnel matters. 6.Prepares and submits periodic reports for management use in accordance with hotel and government requirements such as turnover reports, personnel inventories, accident reports etc. 7.Reviews personnel policies, procedures, and practices; recommends changes, modification or updating to management. 8.Counsels hotel personnel as needed in areas such as career planning, employee relations and legal requirements related to personnel. 9.Implements and monitors an effective employee relations and motivation programs in the hotel.
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    就業保險產假產檢假安胎假家庭照顧假
  • 月薪34000~40000元 新北市瑞芳區 1年工作經驗 2天前更新
    ▶誠摯邀請您加入我們的倉儲團隊! ◀ 我們正在尋找充滿熱情的夥伴來協助我們的倉儲運作,工作內容包括: -盤點及儲位整理配置 -退貨檢驗 -彙整分析異常報告 -各式報表文件製作 -倉庫進出貨文件與訂單管理 -連絡廠商、客戶貨運安排 -與客戶每週聯繫會報 -其他主管交辦事項
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  • 月薪33000~37000元 桃園市龜山區 1年工作經驗 2天前更新
    -出口退運/報廢處理 -系統操作,訂單/帳務處理(SAP/SU/Scale/TMS) -客服職務代理 -庫存帳務異常排除 -其他主管交辦事項
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  • 時薪190~190元 新北市五股區 工作經歷不拘 4天前更新
    1.協助單位帳務 2.營業數字統計 3.顧客資料維護/建檔 4.客服回覆 5.主管交辦事項協助
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    年節獎金員工團保員工撫恤員工及眷屬住院慰問金員工及眷屬喪葬補助
  • 月薪30000~35000元 新北市樹林區 工作經歷不拘 6天前更新
    行政商管係執行門市店行政事務工作及商品管理之行政文書作業,主要工作項目及內容如下: 一、行政事務: 1. 日常作業執行所需之各資訊系統操作及文件表單製作與歸檔。 2. 會議管理(會議資料之通知、紀錄、追蹤與回報)及店內公告事項宣達與追蹤。 3. 文具、制服、清潔用品、財產設備、辦公室內辦公設備管理(申請、採買、配發、保管及維護等)、門市郵件收發。 4. 門市人員之人力資源相關程序辦理(招募、任用、訓練等)。 5. 客服電話之接聽與處理。 6. 金流管理(零用金、伙食費、發票購買、金庫管理等)。 二、門市服務: 1.商品管理(商品驗收、過帳、盤點作業等)。 2.支援並偕同執行門市服務工作(客戶服務、櫃檯收銀、貨架整理與清潔等)。 三、 其他主管交辦事項完成與回報。 ☄ 門市及保養廠人員皆享有獎金激勵制度,包含績效獎金、挑戰獎金、專案獎金、達成獎勵、季節獎金、年終獎金、年度分紅...等(依個人實際銷售業績及績效考核達成而定)。 ☄ 每月月休平均9天以上,依勞基法給予休假、特別休假;如因工作需求須加班,並依法核予加班費,下列工作待遇未含加班薪資。 ☄ 上班免費伙食供應,依上班時間免費供應午餐或晚餐。
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    就業保險產假產檢假安胎假家庭照顧假
  • 月薪40000元 桃園市大園區 工作經歷不拘 今天剛更新
    ●接聽電話回答客戶問題,口齒清晰,無經驗可,公司提供完整教育訓練 ●即時文字訊息回覆 ●車輛調度安排 ●反應顧客需求至相關人員處理 ●資料登錄 如果您喜歡與人交談溝通說明、協助解決問題,協助客戶簡單訂車、開心出遊,這份工作會適合你~
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    產假產檢假全勤獎金年終獎金三節獎金
  • 月薪40000~50000元 高雄市鼓山區 工作經歷不拘 3天前更新
    ◎工作時間&薪資 ◎工作時間 早班 10:00~19:30 月薪40,000元(工作8小時、一段班,休息1-2小時,含激勵獎金、留任獎金) 含加班、其它獎金薪資可達50,000元 (實際工作時間以門市營運及排班時間為主) ◎休假制度 月休8-10天(排班制) ◎工作內容 1.外場、歡樂吧、中場相關工作 2.從基層培育為店舖營運幹部 3.學習管理外場事務及營運管理 ◎福利 →個人 1.同仁建議採用,獎金2000元內,嘉獎一次 2.優秀案例提報,獎金2000元內,嘉獎一次 3.獲得顧客讚美,獎金2000元內,嘉獎一次 4.有證照的外語加給,獎金2000元內 5.介紹獎金:正職任職滿6個月,獎金5000元 兼職任職滿6個月、時數須滿360小時,獎金2000元 產學合作介紹學弟妹比照辦理 6. 產學合作畢業後留任,實習年資併入個人年資 7. 高職建教生實習考核成績特優者提供獎學金6000元 8. 大專院校實習生實習11~12個月考核成績特優者提供獎學金10000元 →團體 1.月休8~10天以上 2.超時加班費 3.供膳(4菜1湯) 4.勞保、健保、退休金 5.同仁關懷專線(特別預防職場霸凌及性騷擾) 6.新人第一週每天Happy Day(哈根達斯1球或其它) 7.正職每週末Happy Day(哈根達斯1球或其它) 8.同仁年終獎金 9.同仁特休年假 10.當月零客訴門市每位同仁麥當勞套餐 11.同仁及親友用餐優惠 12.同仁生日禮劵(同仁、配偶、子女、父母、祖父母、兄弟姊妹都有) 13.冬天每周有雞湯、氣溫達18度每天有雞湯、15度每天有薑湯,預防感冒 14.全年節日應景食物:春節、端午、中秋、冬至 15.一年最少4次聚餐,三月春酒聚餐、六月端午餐券、九月中秋聚餐、十二月尾牙餐券 16.無息家庭急難救助金 17.無息同仁購屋貸款 18.資深幹部配錶、配車、配重機 升遷路徑 大廳:儲幹→襄理→副理→經理→副總→店總經理 廚藝:儲幹→襄理→副理→副主廚→主廚 ※面試即贈送Haagen-Dazs一球及飲料一杯
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