面議（經常性薪資達4萬元或以上） 台北市中山區 5年工作經驗 今天剛更新
We are looking for a highly motivated and technically proficient IoT Module Customer Project Manager to lead and support customer projects with a strong focus on ODM partners and cross-regional collaboration, particularly with our American teams. This role bridges Embedded Software development expertise with Project Management excellence, ensuring seamless execution of customer engagements across time zones and cultures.
Objectives
• Ensure the successful delivery of IoT module projects for ODM customers by managing scope, schedule, quality, and communication.
• Act as a key interface between APAC-based ODM partners and US-based sales and FAE teams, ensuring alignment and responsiveness across regions.
• Drive technical and operational excellence throughout the customer engagement lifecycle, leveraging embedded software expertise and project management capabilities.
Responsibilities
1）Customer Project Management:
• Lead the planning, execution, and delivery of customer-specific IoT module projects, ensuring milestones are met and expectations are exceeded.
• Define project scope, deliverables, timelines, and resource requirements in collaboration with internal and external stakeholders.
• Track and manage project risks, dependencies, and changes; implement mitigation strategies proactively.
• Coordinate cross-functional teams including software, hardware, testing, and quality assurance to ensure smooth execution.
2） ODM Partner Engagement:
• Build and maintain strong relationships with ODM customers, acting as their primary point of contact for project-related matters.
• Understand ODM business models, technical requirements, and operational constraints to tailor project strategies accordingly.
• Facilitate technical discussions, requirement clarifications, and issue resolution between ODMs and internal engineering teams.
3） Cross-Regional Collaboration:
• Serve as the bridge between APAC and US teams, ensuring seamless communication and collaboration across time zones.
• Support US sales and FAE teams with project updates, technical insights, and customer feedback.
• Schedule and lead regular sync meetings, status reviews, and escalation calls across regions.
4） Technical Leadership:
• Translate customer requirements into actionable development tasks and ensure technical feasibility.
• Provide guidance and support to engineering teams during development, integration, and validation phases.
• Review and contribute to technical documentation, including specifications, test plans, and release notes.
5） Operational Excellence:
• Maintain detailed project documentation including timelines, action items, risk logs, and customer communications.
• Continuously improve customer project processes and tools to enhance efficiency and transparency.
• Support post-launch activities including issue tracking, firmware updates, and customer satisfaction initiatives.
6） Reporting & Communication:
• Prepare and deliver regular project status reports to internal leadership and external customers.
• Escalate critical issues promptly with clear context and proposed solutions.
Requirements and Qualifications
• Bachelor’s or Master’s degree in Computer Science, Electrical/Electronics Engineering, Embedded Systems, or a related technical discipline.
• At least 10 years’ working experience on SW background and project management. 5+ years of hands-on experience in embedded software development, preferably in IoT modules, wireless communication (e.g., LTE, 5G, Wi-Fi, GNSS), or edge computing. 3+ years of experience in project management, especially in customer-facing roles involving ODM partners or cross-regional teams.
• Proven experience in managing multi-phase technical projects from concept to delivery, including requirement gathering, development coordination, validation, and customer acceptance.
• Strong proficiency in embedded C/C++, RTOS, Linux, and firmware development.
• Familiarity with hardware-software integration, debugging tools, and version control systems (e.g., Git).
• Understanding of IoT protocols (MQTT, CoAP, HTTP), cloud connectivity, and device lifecycle management.
• Ability to read and interpret technical schematics, datasheets, and customer specifications.
• Solid knowledge of project planning, risk management, resource allocation, and milestone tracking.
• Proficiency in project management tools such as JIRA, Confluence, Wikipage, or Smartsheet.
• Excellent English communication skills – both verbal and written
• Strong interpersonal skills with the ability to build trust and rapport with ODM partners and internal teams.
• Experience working with cross-functional and cross-cultural teams, especially across APAC and US time zones.
• Comfortable managing virtual meetings, status reviews, and technical workshops across different time zones.
• Highly organized, detail-oriented, and self-driven.
• Strong problem-solving and conflict-resolution abilities.
• Flexible and adaptable to changing priorities and customer needs.
• Willingness to work non-standard hours to accommodate global collaboration.
• PMP, PMI-ACP, or equivalent certification is a strong plus.
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