月薪42000元 台北市中山區 2年工作經驗 1天前更新
誠徵有服務熱忱且具責任感,喜歡與人互動的你
加入全台最具特色的 室內雷射槍生存遊戲場館,和我們一起打造熱血又好玩的戰場舞台!
月休十天, 假期可累積, 可於淡季最長可休至1~4周
• 整體管理店內日常營運,協調正值員工、工讀生等人員工作。
• 店內每日人力使用控管與排班,確保店在符合公司文化及要求下正常運作。
• 提供顧客接待與需求服務(如:結帳,電話應對,信件,臉書&Line訊息回覆),介紹並引領顧客遊玩鐳射槍活動, 與顧客保持良好互動。
• 針對新進人員與工讀生進行教育訓練指導。
• 處理顧客反饋、突發事件與危機管理。
• 公司內部及外部的溝通管道:對外的公關處理能力及對內的上下溝通能力。
• 完成上層主管交辦事項並協助店內活動宣傳。
Store Manager / Management Trainee (Taipei)
Are you passionate about service, responsible, and love interacting with people?
Come join Taiwan’s most unique indoor laser tag survival game arena and help us create an exciting and unforgettable battleground experience!
✨ 10 days off per month, with vacation days that can be accumulated, You may take up to 1–4 weeks off during the off season
Responsibilities :
• Oversee and manage daily store operations, coordinating the work of full-time and part-time staff.
• Control manpower allocation and scheduling to ensure smooth operations aligned with company standards and culture.
• Provide excellent customer service, including cashiering, phone/email inquiries, and responding to messages on Facebook & Line.
• Guide and assist customers during laser tag activities while ensuring safety rules are communicated and upheld.
• Conduct training and supervision for new staff and part-time employees.
• Handle customer feedback, unexpected incidents, and crisis management.
• Serve as a communication channel for both internal operations and external public relations.
• Carry out assignments from upper management and support promotional activities.
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