Main Responsibility
- Responsible for service issue response & investigation.
- Seeking any opportunities to increase the gross margin.
- Handling special project.
- New Process implementation.
- Submit regular report to customer and communication with customer for abnormal
issue.
- Manage the warehouse operations in line with the instructions of senior
management.
- Actively manage performance of ground level personnel in line with KPI
requirements and the daily work schedule.
- Promote appropriate working environment in line with DHL standards of Health,
Safety and Security.