月薪32000~32000元 新北市林口區 工作經歷不拘 今天剛更新
＜關於職缺＞
科林助聽器為業界聽覺輔具的領導品牌，秉持著不斷創新與進步的理念，積極拓展市場
科林榮獲2020國家磐石獎: https://money.udn.com/money/story/5635/4985764
＜職位提供服務＞
提供全方位的視聽保健服務，促進全球華人的耳聰目明
科林微電影:
2020老爸幫幫忙 https://reurl.cc/Ezbvra
2019需要被聽見 https://reurl.cc/L1281x
＜獲得成就＞
駐點長庚睡眠中心，推廣居家睡眠檢測專業服務，提高大眾對睡眠呼吸障礙等疾病的防範意識，協助患者重獲高品質睡眠與健康生活。作為公司與頂尖醫療院所之間的橋樑，打造優質的駐點服務體驗，深化雙方策略合作價值。
＜工作內容＞
1. 駐點服務與現場接待：負責長庚睡眠中心現場顧客接待、諮詢說明、預約安排與通知事項。
2. HST 業務執行與衛教：協助顧客進行居家睡眠檢測（HST）設備佩戴指導、衛教說明及檢測回收。
3. 設備管理與行政庶務：負責駐點檢測設備之清潔保養、除濕保養、簡易故障排除、備貨盤點及相關行政庶務。
4. 院方與客戶關係維繫：擔任駐點專責窗口，維護與院方醫護人員之良好溝通，並追蹤客戶售後服務與滿意度。
5. 主管交辦事項：支援門市與睡眠中心相關業務拓展及主管交辦之專案任務。
＜成長機會＞
-跨界醫療合作經驗：親臨大型醫院睡眠中心第一線，掌握醫療通路運營模式與院方合作默契。
-睡眠醫學與衛教專業培訓：提供完善的睡眠健康知識、HST 設備操作與客戶衛教培訓，幫助你快速建立專業屏障。
-職能與溝通力雙重提升：透過臨床服務、醫院窗口溝通與客群服務實務，全方位鍛鍊個人溝通表達、應變能力與客戶關係管理技巧。
＜我們期待的特質＞
- 具備良好的組織能力和細心的工作態度，能夠有效處理多項任務。
- 優秀的客戶服務技能，能夠提供專業和熱情的顧客服務。
- 基本的行政和庫存管理能力，能夠準確處理貨物和設備。
- 能夠靈活應對簡單的設備故障和維護工作。
- 具備良好的溝通能力和團隊合作精神。
＜關於團隊＞
我們的團隊是一個充滿活力和合作精神的集體，致力於為顧客提供卓越的服務和支持。我們重視團隊合作和每位成員的貢獻，並提供相應的支持與資源來幫助大家共同實現目標。我們期待那些對工作充滿熱情、願意學習和成長的人加入我們的團隊，共同創造更好的工作環境和顧客體驗。
＜About the Job＞
Clinico Group is a leading brand in the hearing aid industry, committed to continuous innovation and progress while actively expanding the market. Clinico Group was honored with the National Rock Award in 2020:
https://money.udn.com/money/story/5635/4985764
＜Why We Have This Role＞
To provide comprehensive auditory and visual health services, enhancing the hearing and vision of Chinese communities worldwide.
Short films:
2020老爸幫幫忙 https://reurl.cc/Ezbvra
2019需要被聽見 https://reurl.cc/L1281x
＜How You‘ll Find Success＞
Stationed at 長庚睡眠中心, you will promote Home Sleep Testing (HST) to raise awareness of sleep disorders and help patients improve sleep quality. Serving as a key liaison with top medical centers, you will deliver great on-site service and deepen strategic partnership value.
＜Things You Will Do＞
1. On-Site Operations & Guest Reception: Manage patient reception, consultations, appointment scheduling, and notifications at the Chang Gung Sleep Center.
2. HST Service & Patient Education: Guide patients on proper HST device fitting, deliver clear educational instructions, and manage device returns.
3. Equipment Management & Admin Support: Perform routine device maintenance, cleaning, basic troubleshooting, inventory control, and general administrative duties.
4. Hospital & Client Relationship Management: Act as the dedicated on-site contact to maintain strong relationships with healthcare staff and follow up on customer satisfaction and post-service care.
5. Ad-Hoc Support: Assist in business expansion initiatives between retail stores and the sleep center, alongside other tasks assigned by supervisors.
＜How You Grow＞
Work on the frontlines of a top hospital‘s sleep center, gaining hands-on insight into medical channels and hospital partnerships. Receive expert training in sleep medicine, HST device operation, and patient education to build a strong foundation. Sharpen your communication, problem-solving, and CRM skills through clinical service and direct patient interactions.
＜What We‘re Looking for on Your Resume＞
- Strong organizational skills and attention to detail, capable of effectively handling multiple tasks.
- Excellent customer service skills, providing professional and enthusiastic support.
- Basic administrative and inventory management abilities, with accurate handling of goods and equipment.
- Ability to address simple equipment faults and maintenance needs flexibly.
- Good communication skills and a spirit of teamwork.
＜What You Should Know About This Team＞
Our team is a vibrant and collaborative group dedicated to providing exceptional service and support to our customers. We value teamwork and the contributions of each member, offering the necessary support and resources to achieve our shared goals. We welcome individuals who are passionate about their work, eager to learn and grow, and committed to creating a better work environment and customer experience to join our team.
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