面議(經常性薪資達4萬元或以上) 台北市松山區 3年工作經驗 1天前更新
• Oversee daily room allocations to ensure optimal use of inventory while
considering guest preferences and operational efficiency.
• Coordinate room assignments for FIT guests, Group guests, VIP guests and special
requests.
• Work closely with housekeeping to prioritize room readiness based on guest
arrivals.
• Work closely with Housekeeping to track room turnovers, maintenance holds, and
OOO rooms.
• Ensure guest preferences and special requests (e.g., connecting rooms, high floors,
views) are accommodated whenever possible.
• Responsible for the room assignment for the upcoming days
• Review and VIP report for upcoming days and highlight any worth knowing guests.
• Generate and distribute highlighted VIP report for relevant departments.
• Being the main contact person for any on day bookings and requests
• Communicate with the Front Desk team to provide real-time updates on room
situation.
• Responsible for status update of due out booking, performs in-house extend for
B2B bookings.
• Assist in resolving room-related guest comments or issues in a timely manner.
• Responsible for coordinating room move requests.
• Support the Front Desk team during peak check-in and check-out periods.
• Monitor and analyze occupancy levels, room inventory, and availability trends.
• Handling group preparation and check in.
• Attending daily Arrivals Meeting host on 2/F boardroom.
• Responsible for replying to HelloMO messages and related follow up action.
• Substitute personnel to respond to ERT related activities (Only when DMs are not
available
展開 員工及眷屬喪葬補助需穿著員工制服員工在職教育訓練產假年終獎金