• 面議(經常性薪資達4萬元或以上) 台北市松山區 3年工作經驗 1天前更新
    Responsible for coordinating and overseeing all hotel operations in the absence of the General Manager or designated during nights. The principal responsibility is the safety and security of guests and ensuring the accurate and timely completion of the night audit function during the hours of 11 pm-7 am. 1. Conduct inspections of the front of house and back of the house during the shift, including Front Office, Housekeeping, Lobby, Food and Beverage Outlets, Public Areas, and Car Parking. 2. Build strong relations with all guests, noting special attention to the hotel‘s VIPs and return guests to ensure long-lasting guest loyalty. 3. Handling complaints and resolving service ‘Glitches‘, keeping a record of all feedback under the appropriate system. Ensures that the issues are resolved promptly to guests‘ satisfaction. 4. Efficient check-in and check-out process. 5. Maintain own cash float and correct banking. 6. Update Guest History Maintenance. 7. Staff Supervision of Night staff: Contractors; Porters, Cleaners, Room Service and works with Human Resources to ensure their performance is effectively managed 8. Oversees the Night Audit Function. 9. Compete against a standard of excellence by setting high-performance standards and pursuing aggressive goals. 10. Strive for constant improvements take responsibility for achieving business results and persevere despite obstacles. 11. Diagnose problems and thoroughly analyze information to guide decision-making. 12. Evaluate and assimilate critical information when reaching conclusions and make logical, competent decisions. 13. Build and maintain positive relationships with all internal customers and guests to exceed their needs. 負責在總經理或夜間指派主管不在的情況下協調和監督所有酒店運營。主要責任是客人的安全和保障,並確保在晚上 11 點至早上 7 點期間準確及時地完成夜間稽核工作。 1.輪班期間檢查前廳和後廳,包括前廳、客房部、大廳、餐飲店、公共區域、停車場。 2.與顧客建立緊密的關係,辨識任何特殊需求的顧客、回訪客和 VIP,以建立長久的顧客忠誠度。 3.處理並排解顧客訴願,在系統內登錄顧客意見回饋。確保問題及時解決,讓顧客滿意。 4.高效率的入住和退房流程。 5.維持自己的現金流動和正確的銀行業務。 6.更新訪客歷史記錄維護。 7.夜間工作人員的員工監督:承包商;搬運工、清潔工、客房服務人員並與人力資源部合作,確保他們的績效得到有效管理。 8.監督夜間稽核工作。 9.透過設定高績效標準和追求進取的目標,與卓越標準競爭。 10.努力不斷改進,為實現業務成果承擔責任,克服障礙堅持不懈。 11.診斷問題並徹底分析資訊以引導決策。 12.在得出結論時評估和吸收關鍵資訊並做出合乎邏輯的、有效的決策。 13.與所有內部客戶和客人建立並維持積極的關係,以超越他們的需求。
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    就業保險產假產檢假安胎假家庭照顧假
  • 面議(經常性薪資達4萬元或以上) 台北市松山區 5年工作經驗 1天前更新
    嘉佩樂文旅官是飯店的大使,負責為顧客打造從抵達前到離開後難忘的體驗。文旅官也是當地文化和遺產的專家,為所有顧客提供完美且奢華的個人化服務。文旅官也負責嘉佩樂客廳的維護。 1.嘉佩樂酒店文旅官負責協助每一位顧客的餐飲預訂,交通安排,娛樂活動以及任何其他需求。這個職位是私人助理和禮賓部合併而成的。 2.嘉佩樂文旅官應當專業地提供服務並滿足每位顧客的需求從而使得顧客擁有前所未有獨一無二的入住體驗。 3.嘉佩樂文旅官將為每位顧客提供一對一服務,並有效地滿足所有顧客合理的要求。因此要做到這點必須要充分瞭解飯店的產品資訊以及台灣當地的傳統文化和周邊資訊。 4.嘉佩樂文旅官需能夠清晰地,快速地進行判斷,並作出正確決定來處理所有事情。身為嘉佩樂文旅官,在他們的詞彙中不能有“不”這個詞,他們必須充分瞭解飯店以及當地情況並為顧客提供準確資訊。 5.除此之外,嘉佩樂文旅官也負責所有預訂,處理所有付款要求,接聽所有來電以及回覆電子郵件。文旅官的職責也包括將預訂的資料上傳到系統裡。瞭解所有顧客的喜好以為顧客提供特別的入住體驗。 ★持中華人事主管協會人資相關認證優先面試★ The Culturist is the ambassador of the hotel and is responsible for crafting memorable guest experience from pre-arrival to post-departure moments. The individual is also the expert in local culture and heritage, provides flawless and luxury personalized service to all guests. The Culturist is also responsible for the upkeep of the Capella Living Room. 1.The Capella Culturist is responsible to assist/provide every guest with Dining Reservation, Transportation, entertaining recommendations or any other needs. This position is a combination of personal assistant and concierge. 2.The Role of the Capella Culturist is to offer our guests with an exclusive service that is accurate, courteous, efficient and tailored to the individual requirements of our guests. 3.The Capella Culturist will be working on a one to one basis with each guest, structuring their activity requests around their specific requirements and interests. This will only be achieved by having a thorough knowledge about the local culture in Taiwan. 4.The Capella Culturist should be able to provide instant yet positive judgment towards all events happen. Being a Capella Culturist, never say “NO” to any guests‘ appropriate requests, furthermore, Capella Culturist should have clear understanding and information about the hotel in order to provide accurate message to the guests. 5.Other than that, Capella Culturist is responsible to all the bookings, room charges, answering phone calls as well as replying emails. In addition, they are also responsible to upload and key in all important information into the system. Last but not least, being a Capella Culturist is important to provide memorable experience to all the guests.
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    就業保險產假產檢假安胎假家庭照顧假
  • 月薪32000~36000元 台北市松山區 1年工作經驗 1天前更新
    水療領檯 迎接及歡迎顧客進入水療及健身房。負責療及健身房預訂、引導顧客及介紹環境。 1.以微笑、眼神交流和友善的問候來歡迎和感謝顧客,並儘可能地使用顧客的姓名稱呼他們。 2.接聽電話並接受預訂,詢問並記錄顧客的喜好或任何特殊需求,將此資訊分享給相關人員或主管。 3.準確地記錄所有預訂,登記各項特殊需求並傳達給相關同事,以提供最高水準的水療及健身體驗。 4.隨時掌握酒店日常服務、活動、促銷等最新資訊。若有任何變更,需向團隊成員更新以確保顧客收到最新資訊。 5.了解各項水療及健身房服務內容及促銷活動。積極推銷各式優惠,盡可能提高營收。 6.關懷候位的顧客並向他們介紹酒店服務和相關資訊。 7.積極傾聽並回應顧客的詢問、疑慮和需求。 8.透過陪同、文字解釋、或在紙上寫下指示等方式來協助任何殘障人士(如視力、聽力或肢體障礙)。 9.執行水療及健身房開店與閉店的職務,包含收納及拆卸物品、清潔設備與區域、正確存放設備、補充備品、關燈、鎖門及完成日常清潔清單。 SPA Receptionist welcome and greet guests entering the spa and wellness center. Responsible for spa and fitness center bookings, guiding guests, and introducing the facilities. 1.Welcome and thank guests with a smile, eye contact, and friendly greetings, using the guests’ names whenever possible. 2. Answer phone calls and take reservations, inquire about and record guest preferences or any special requests, and share this information with the relevant staff or supervisor. 3. Accurately record all reservations, register special requests, and communicate them to the relevant colleagues to provide the highest level of spa and fitness experience. 4. Stay up-to-date on daily hotel services, activities, promotions, and other relevant information. If any changes occur, ensure the team is updated to ensure guests receive the latest information. 5. Be knowledgeable about all spa and fitness center services and promotions. Actively promote various offers to increase revenue. 6. Show care for waiting guests and introduce hotel services and relevant information to them. 7. Actively listen and respond to guests‘ inquiries, concerns, and needs. 8. Assist guests with disabilities (e.g., visual, hearing, or mobility impairments) by accompanying them, explaining things in writing, or giving written instructions. 9. Perform opening and closing duties for the spa and fitness center, including storing and disassembling items, cleaning equipment and areas, properly storing equipment, restocking supplies, turning off lights, locking doors, and completing daily cleaning tasks.
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    就業保險產假產檢假安胎假家庭照顧假
  • 月薪33000~35000元 台北市松山區 1年工作經驗 1天前更新
    泳池接待員負責泳池的日常清潔與維護。亦負責協助顧客服務、安全以及回覆任何與泳池其設備的相關諮詢。 1. 維持泳池最高品質的清潔、舒適及狀態。 2. 執行泳池營業開始和結束的日常職務,包含設置、維護、收納與清潔。 3. 即時向主管回報任何待修繕的事物,確保在營業時間之前泳池皆無任何缺陷。 4. 幫助顧客了解泳池的安全使用方法。熟悉部門的標準作業流程以及酒店規範。 5. 隨時掌握酒店日常服務、活動、促銷等最新資訊。 6. 執行泳池營業開始和結束的日常職務,包含將使用過的布巾送回洗衣房,領取乾淨的布巾,並確保其品項與數量皆正確。 7. 處理顧客的需求,並即時將任何意見或抱怨回報給主管。 8. 水上活動場所之秩序與安全檢查,預防水上意外事件的發生。 9. 救生板、救生撬等救生輔助器材予以防護救援。 10.有溺者失去知覺且停止呼吸時,進行現場急救;運動損傷進行初步處理。 11.水池清潔及水質檢測維護。 The Pool Attendant/Life Guard ensures the daily cleanliness, set-up, and maintenance of the pool area. The individual is responsible for guests‘ safety and attending to any inquiries about the pool facilities. 1. Maintain the highest quality of cleanliness, comfort, and condition of the swimming pool. 2. Carry out daily operations at the swimming pool, including setup, maintenance, storage, and cleaning, at the beginning and end of opening hours. 3. Report any items in need of repair to the supervisor immediately, ensuring that the pool is free of defects before opening. 4. Assist customers in understanding safe swimming pool usage. Be familiar with department standard operating procedures and hotel regulations. 5. Stay informed about the latest hotel services, events, promotions, etc. 6. Carry out daily operations in the gym/spa, including sending used towels to the laundry, picking up clean towels, and ensuring the correct quantity and items are provided. 7. Handle customer needs and report any feedback or complaints to the supervisor immediately. 8. Monitor the order and safety of water activities and prevent water accidents. 9. Provide protective rescue equipment, such as lifeguard boards and rescue sleds, for emergency situations. 10. Perform on-site first aid if a drowning victim loses consciousness and stops breathing; provide initial treatment for sports injuries. 11. Clean the pool and maintain water quality through regular testing and maintenance.
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    就業保險產假產檢假安胎假家庭照顧假
  • 月薪32000~37000元 台北市松山區 1年工作經驗 1天前更新
    房務員是房務部不可或缺的一員,非常注重細節。負責提供最高品質的舒適客房服務並滿足顧客的要求。 1. 根據酒店所制定的標準提供最高品質的客房舒適和整潔。 2. 隨時補充所需的客房備品至備品推車。 3. 立即向主管回報任何待修工單,以確保客房完善無損壞或在顧客進房前已修復完畢。 4. 補充更換房間內的各式備品,例如文具、文件夾、客房備品、客房簡介、酒店簡介以及各項有關酒店服務和設施的文件。 5. 拆除任何需要修理、更換、去污、打蠟或清潔的家具、窗簾和其他裝置。 6. 按照酒店規定,更換乾淨的床單和枕頭套。 7. 清潔浴室內的各項裝置並更換浴室備品。 8. 將遺失物送至房務部並填寫所需表格。 9. 按照服務標準,提供開夜床服務,包含補充minibar。 10. 處理顧客的需求,並立即將投訴回報給房務主任。 The Housekeeping Room Attendant is an integral member of the Housekeeping Department with an eye for details. The individual is responsible for providing the highest comfort level in guest rooms servicing and attending to guest housekeeping requests. 1. Provides the highest quality standard of guest room comfort and cleanliness in accordance with the hotel‘s policies and procedures. 2. Stocks supply wheel trolley with required room supplies for shift. 3. Report all work orders to the supervisor immediately to ensure defect-free guest rooms before check-in and/or guest return. 4. Replace supplies in the rooms such as stationary folders, guest supplies, compendium, hotel brochures, and information regarding hotel services and facilities. 5. Removes furniture, curtains, and other fixtures, that require repair, replacement, spotting, waxing, or cleaning. 6. Change bed linen with clean bed sheets and pillowcases as per the hotel policy. 7. Cleans all bathroom fixtures and fittings and replaces bathroom supplies. 8. Return lost and found items to the Housekeeping Office and complete the required forms. 9. Provides turn-down service according to service standards, including restocking of minibar. 10. Handles guest requests and immediately refers problems and complaints to the Floor Supervisor.
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    就業保險產假產檢假安胎假家庭照顧假
  • 月薪35000~37000元 台北市松山區 1年工作經驗 1天前更新
    水療芳療師須取得專業芳療師執照。透過特別規劃的芳療按摩療程為顧客提供沉靜放鬆的體驗。顯示薪資為固定基本薪資,課程/銷售10%-15%獎金另計。 1. 負責提供高品質的身體按摩療程;為顧客帶來舒緩、沉靜且恢復活力的體驗。 2. 依照營運標準規範準備芳療室,並確保水療與健身房的各項設施皆在開放時間前準備完畢以供使用。 3. 於營業結束後檢查芳療室。確實維持整潔,關閉電燈與空調。將門窗上鎖,關閉蒸氣機與水龍頭。清潔精油機並確實熄滅每一顆蠟燭。 4. 確保水療中心內的各項設施、器具以及產品皆維持最高品質的衛生與清潔。 5. 在療程開始前妥善準備過程中所需的各項備品,以確保為顧客提供一個完整且不受打擾的體驗。 6. 為顧客介紹各項芳療產品、服務以及療程方案。針對顧客的歷史紀錄、喜好或需求提出建議,並當場示範或展示樣品。 7. 為顧客講解介紹各項水療設施的使用方法。熟悉部門的標準作業流程以及酒店規範。 8. 處理各項顧客需求並即時將問題和訴願回報給樓層主管。 9. 創造一個積極且和諧的工作環境,並與同事們保持良好的關係。 10. 依照主管的指示參加並協助各項培訓課程。 11. 嚴格遵守各項酒店規範以及標準作業流程。 The Spa Therapist is a certified professional in performing body massage treatments. The individual is responsible for providing peace and relaxation experiences to guests through specially curated massage treatments. The displayed salary is the fixed base salary, with course bonuses calculated separately. 1. Responsible for providing the highest quality of body massage; bringing peace, calm, and rejuvenating treatments to our guests. 2. Ensures that Spa Suites are set up as per operating standards and that all Spa & Wellness facilities are ready to operate before official opening hours. 3. Perform shift closing checks on Spa Suites. Ensures that they are kept in a clean and tidy condition; turns off lights, and air conditioners. Secure all doors and windows, and ensure that steam machines as well as water faucets are switched off. Oil burners must be taken to the prep area for cleaning and candles must not be left burning. 4. To maintain the highest level of cleanliness and hygiene of the product, equipment, and spa facilities. 5. Ensures that all treatment supplies and guest amenities are prepared before starting treatments to ensure a smooth and undisturbed session for the guests. 6. Introducing guests to spa products, services, and treatment packages. Make recommendations based on the guest’s profile, preferences, or professed needs, hold live demonstrations, and offer samples. 7. Assists guests in the orientation and use of the spa facilities. Be familiar with the department’s standard operating procedures and hotel policies. 8. Assists guests in providing information and addressing inquiries relating to the Spa Menu and or hotel facilities. Provide guests with directions and escort them to their destination. 9. Contribute to creating a positive and harmonious work environment and maintain good relations with all colleagues. 10. Attend and assist in training sessions as directed by managers or supervisors. 11. Adhere strictly to all standard operating procedures and policies set by the hotel.
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    就業保險產假產檢假安胎假家庭照顧假
  • 月薪30000~33500元 台北市松山區 2年工作經驗 1天前更新
    水療接待員負責健身房及水療室的日常清潔與維護。亦負責協助顧客預訂課程以及回覆任何與健身房及水療室其設備的相關諮詢。 1. 維持健身房/水療室內各項設備最高品質的清潔、舒適及狀態。 2. 執行健身房/水療室營業開始和結束的日常職務,包含各項設備的設置、維護、收納與清潔。 3. 接聽電話和電子郵件,協助顧客預約健身課程和私人訓練課程。 4. 即時向主管回報任何待修繕的事物,確保在課程開始之前健身房及教室皆無任何缺陷。 5. 幫助顧客了解各項設施與設備的安全使用方法。熟悉部門的標準作業流程以及酒店規範。 6. 隨時掌握 VIP的預訂情況,並確保團隊充分了解其喜好。 7. 隨時掌握酒店日常服務、活動、促銷等最新資訊。若有任何變更,需向團隊成員更新以確保顧客收到最新資訊。 8. 向顧客介紹並推薦課程及設施。針對顧客的歷史記錄、喜好或要求提出建議。 9. 執行健身房/水療室營業開始和結束的日常職務,包含將使用過的布巾送回洗衣房,領取乾淨的布巾,並確保其品項與數量皆正確。 10. 處理顧客的需求,並即時將任何意見或抱怨回報給主管。 The SPA Attendant ensures the daily cleanliness, set-up, and maintenance of the Gym and spa area. The individual is responsible for assisting guests with class reservations and attending to any inquiries about the Gym and spa facilities. 1. Maintains the highest level of cleanliness, comfort, and condition throughout the Gym and SPA facilities. 2. Performs daily shift opening and closing duties, which include setting up, maintaining, putting away, and cleaning equipment. 3. Answers phone calls and email correspondences, and assists in the booking of fitness classes and personal training sessions for guests. 4. Report any maintenance issues to the supervisor immediately to ensure defect-free guest rooms before treatment appointments. 5. Assists guests in the orientation of facilities and safe use of equipment. Be familiar with the department’s standard operating procedures and hotel policies. 6. Keep informed of VIP and special attention guest reservations and ensure that the preferences are well communicated within the team. 7. Maintain an up-to-date knowledge of the hotel‘s daily services, activities, promotions, and events. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information. 8. Introduces and promotes classes and service amenities to guests to, services. Makes recommendations based on the customer’s history preferences or requests. 9. Perform daily shift opening and closing duties which include exchanging soiled linens with fresh new ones at the Laundry department. Ensures the correct type and quantity of linens when doing so. 10. Handles guest requests and immediately refers problems and complaints to the Manager or Supervisor.
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    就業保險產假產檢假安胎假家庭照顧假
  • 面議(經常性薪資達4萬元或以上) 台北市松山區 5年工作經驗 1天前更新
    完成每月制服和布巾盤點。向經理報告故障設備、維護需求和安全隱患。培訓員工所有洗衣程式,包括安全程式和設備操作。協助客房部管理層培訓、安排、評估、諮詢、紀律、激勵和指導員工。 1.檢查、監督下屬員工的儀容儀錶及出勤情況。 2.安排、檢查下屬班次,佈置任務。 3.督導各崗位工作情況,確保各項工作順利運行。 4.閱讀交接班日誌,跟進工作進度。 5.處理客人加急洗衣服務。 6.確保所有客人衣物被仔細對待,把損壞率降到最低。 7.維持客房布巾和制服的品質。 8.確保準確及時地寄出客人洗衣的帳單。 9.和下屬員工交流工作情況和工作表現等。 10.按照工作程式,培訓員工。和員工開會,討論工作問題、工作計畫、溝通資訊,並安排工作。 11.負責布巾庫房的管理,根據庫存情況填寫領貨單,報客房部經理核實。 12.做好每月盤點和布巾工作,並向客房部經理彙報盤點結果及特殊事件。 13.定期對下屬進行績效評估,按制度進行獎懲。 14.確保客人、加快服務和客衣特殊要求。按品質完成任務。 15.遵守酒店的工作政策及程序,遵守商業行為規範以及員工手冊中的條款。 16.遵守酒店安全制度、緊急情況處理規定和程序。 Complete monthly inventory of uniforms and linens. Report faulty equipment, maintenance needs, and safety hazards to the manager. Train employees on all laundry procedures, including safety procedures and equipment operation. Assist management in training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. 1. Checking the employee’s grooming, behavior, and attendance. 2. Arrange and check tasks. 3. Checking every position, make sure everything goes well. 4. Read the shift note, and follow the progress. 5. To handle guest rush laundry services. 6. Ensure that all guest items are treated carefully, to minimize any damages. 7. Maintain quality control for in-house linen and uniforms 8. Ensure guest laundry charges are posted correctly and promptly. 9. To confer with assistants and supervisors on production and personnel problems. 10. To train team members according to established procedures; Conduct training meetings to discuss problems and plans, and give information and assignments. 11. Responsible for warehouse, and filling stock requisition orders. Check by the housekeeping manager. 12. To do linen inventory and dispose of it every month, report to the housekeeping manager. 13. Regularly conducting performance evaluations of subordinates, judge by reward and punishment. 14. Ensure that guests, speed up the service and the customer‘s special requirements. Complete the task with the quality 15. Abide by the Hotel’s Policies and Procedures, Code of Business Conduct, and the hotel‘s team member Handbook 16. Adhere to the hotel’s security and emergency policies and procedures.
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    就業保險產假產檢假安胎假家庭照顧假
  • 面議(經常性薪資達4萬元或以上) 台北市松山區 3年工作經驗 1天前更新
    房務主任是房務部團隊的重要一分子,負責酒店的清潔和對細節的關注。確保每間客房皆符合酒店所規定的最高清潔標準。管理其負責樓層的房務員,詳細檢查他們的清潔工作。 1.有效地與房務協調員和櫃台溝通房況,以確保客房及時準備就緒並滿足顧客的特殊需求。 2.確保所負責的樓層順利運作,將各項職務平均分配給房務員。 3.負責評量房務員的表現,增進整房流程並徹底檢查客房,以確保客房符合酒店所規定的最高清潔標準。 4.定期進行樓層儲藏室庫存盤點,以確保備品充足且各項設備皆良好維護,從而大幅提升營運效率。 5.確保所負責的樓層的儲藏室保持整潔。各項清潔設備、用品和化學物均有確實標示以正確使用及儲存。 6.進行入職培訓與在職訓練,解釋各項規定、工作流程,示範如何使用並維護設備。 7.確保所有團隊成員充分了解富比士服務標準對於提供卓越審計和服務績效的重要性。 8.鼓勵並建立正向的工作環境,為團隊成員提供支援。指導房務員並提供建設性回饋以提升其工作表面。 9.賦予團隊成員自主權和責任感,以超越顧客的期望。分派任務並定期回饋。 10.向房務協調員回報所負責樓層中發現的任何問題、損壞或故障。追蹤維修工單狀態,確保問題已解決並確實更新客房狀態。 11.處理並排解顧客抱怨,在系統內登錄顧客意見回饋,確保及時解決問題及回報補償措施。 12.嚴格遵守酒店所制定的工作場所安全和保障規定。 The Housekeeping Supervisor is an integral part of the Housekeeping Team who collectively is responsible for the cleanliness and attention to detail of the hotel. The individual is responsible for ensuring all guest rooms meet the highest standards as set by the hotel. The Housekeeping Supervisor oversees both Room Attendants and Houseman working on the assigned floors, conducting detailed inspections of their work. 1.Responsible for the smooth operation of the floor assigned, ensuring that all duties are fairly distributed to the Housekeeping Attendants. 2.Effectively communicate with the Coordinator and Front Office on guest room status to ensure timely room readiness and that all guests‘ special requests are adhered to. 3.Responsible for the performance of the Housekeeping Attendants on the assigned floor by facilitating guest room servicing process and conducting thorough inspection of to ensure highest level of room cleanliness according to the hotel‘s standards. 4.Maximizes operational efficiency by perform floor pantry inventory check on a timely basis to ensure adequate supplies and that equipment are well-maintained in good working condition. 5.Ensures that the assigned floor pantry is kept clean and organized at all times. All cleaning equipment, supplies and chemicals are property stored, handled and correctly labelled. 6.Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment. 7.Ensure all team members recognizes the importance of Forbes standards as to deliver excellent audit and service performance. 8.Provides support to team members by establishing and encouraging a positive and harmonious work environment. Mentors and offer guidance Attendants through constructive feedback to improve performance. 9.Empower team members to take ownership and responsibility in going beyond to exceed guest expectations. Delegate responsibility and expect accountability and regular feedback. 10.Report any issue or damages and breakdowns found on the assigned floors to the coordinator. Follow up with the work order status to ensure that issue is resolved and update guest room status accurately. 11.Handle any service ‘Glitches’ and report it under the appropriate system, resolve the issue and ensure that corrective actions and service recovery follow ups are action upon in a timely manner. 12.Establishes and maintains strict compliance to work place safety and security policies set by the hotel.
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    就業保險產假產檢假安胎假家庭照顧假
  • 月薪38000元 台北市松山區 2年工作經驗 1天前更新
    負責製作客房餐飲餐點,確保所製作的各項餐點品質穩定且符合水準,遵從嘉佩樂標準規範來提供專業、有禮、高效且靈活的服務,並且協助早班餐點備製。 1.遵循嘉佩樂酒店的規範,生產穩定且高品質產品,並提供專業、有禮、高效且靈活的服務。 2.擁有完整的工作知識和技能,能夠監督、糾正並展示各項職責以確保其符合標準。 3.維持廚房的一貫標準並遵循該廚房所規範的準則。 4.於日誌中回報每日產能以及任何問題,包括損壞和破損。 5.遵循酒店的標準作業流程。 6.執行所屬廚房的開始及結束營業的作業流程。 7.確保工作場所及週邊區域維持整潔有序,並遵守食品安全的標準作業流程。 8.減少損壞或浪費。 9.以有禮且有效率的方式處理顧客需求,並向主管報告任何顧客投訴或問題。 Responsible for preparing in-room dining meals, ensuring the quality and consistency of each dish meets standards. Follow Capella‘s standard procedures to provide professional, courteous, efficient, and flexible service. Additionally, assist in the preparation of breakfast items during the morning shift. 1. To produce a consistent, high-quality product and provide a courteous, professional, efficient, and flexible service at all times, following the Capella Standards of Performance. 2. To have a full working knowledge and capability to supervise, correct, and demonstrate all duties and tasks in the assigned Place of Work to the standard set. 3. To maintain the general standards of the kitchen as well as the implementation of the kitchen manual rules and regulations for your section. 4. Report in the logbook all productions and problems daily including spoilage and breakage. 5. Follow the SOP‘s of the hotel. 6. To perform opening and closing procedures established for the Place of Work as assigned. 7. To ensure that the Place of Work and surrounding area are kept clean and organized at all times and follow food safety SOPs. 8. To reduce spoilage and wastage. 9. To handle customer‘ inquiries courteously and efficiently and report colleagues‘ complaints or problems to supervisors.
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    就業保險產假產檢假安胎假家庭照顧假
  • 時薪190~270元 台南市東區 工作經歷不拘 75天前更新
    【薪  資】 無經驗起:起薪190元 (含10元PT津貼為200元) 有經驗 :起薪210元 (含10元PT津貼為220元) 視經驗調整起薪,最高可達270元(含10元津貼) 【工作內容】 外場:接待及引導、餐點酒水介紹、協助顧客點餐、桌邊服務及維護環境。 內場:擺盤傳菜、食材準備、食材調理、廚房清理及維護環境、主管交辦事項等。 主管交辦事項等。 【工作需求】 班別分為早、中、晚班 9:00~00:00 區間排班;每週排班,可彈性調整 【福利】 三節獎金、每年健檢健康諮詢、員工餐、不定期部門聚餐等。
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    員工(調職)搬家安家費房屋(租賃)補助禮品三節獎金全勤獎金
  • 時薪190~270元 台南市東區 工作經歷不拘 90天前更新
    【薪  資】 無經驗起:起薪190元 (含10元PT津貼為200元) 有經驗 :起薪210元 (含10元PT津貼為220元) 視經驗調整起薪,最高可達270元(含10元津貼) 【工作內容】 外場:接待及引導、餐點酒水介紹、協助顧客點餐、桌邊服務及維護環境。 內場:擺盤傳菜、食材準備、食材調理、廚房清理及維護環境、主管交辦事項等。 主管交辦事項等。 【工作需求】 班別分為早、中、晚班 9:00~00:00 區間排班;每週排班,可彈性調整 【福利】 三節獎金、每年健檢健康諮詢、員工餐、不定期部門聚餐等。
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    員工(調職)搬家安家費房屋(租賃)補助禮品三節獎金全勤獎金
  • 月薪42000~48000元 台北市大安區 無工作經驗 4天前更新
    正常餐飲服務流程及開閉店工作職務: 我們的工作內容很單純,就是提供餐飲消費;因此我們將藉由您的親切服務來提供所有來店用餐顧客良好的用餐經驗,也需要您的分工合作來維持營業時間前後、開店至打烊的正常營運。 若無經驗者,我們也樂於提供完善的職前訓練,幫助您增強自身專業技能;相關服務流程及開閉店工作職務如下: 外場: 1. 執行開店前準備工作 2. 佈置及整理用餐區域 3. 顧客帶位及餐區安排 4. 答覆有關餐飲問題並提供建議 5. 確保點餐流程順暢 6. 送餐並確保顧客用餐過程滿意度 7. 進行結帳程序 8. 執行打烊工作(晚班) 內場: 1.依據餐單準備相關的食材 2.將食材清洗並做簡單的處理備用 3.根據顧客的點單進行烹調 4.清理以及保養設備 5.打烊時整理工作區域維持店內環境整潔 對我們不太了解嗎?歡迎上網搜尋「牛肉麵・雞湯」! https://www.facebook.com/Taipei.Midnight.BeefNoodles/
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    產假全勤獎金年終獎金三節獎金員工團保
  • 月薪40000~50000元 高雄市鼓山區 工作經歷不拘 今天剛更新
    ◎工作時間&薪資 ◎工作時間 早班 10:00~19:30 月薪40,000元(工作8小時、一段班,休息1-2小時,含激勵獎金、留任獎金) 含加班、其它獎金薪資可達50,000元 (實際工作時間以門市營運及排班時間為主) ◎休假制度 月休8-10天(排班制) ◎工作內容 1.外場、歡樂吧、中場相關工作 2.從基層培育為店舖營運幹部 3.學習管理外場事務及營運管理 ◎福利 →個人 1.同仁建議採用,獎金2000元內,嘉獎一次 2.優秀案例提報,獎金2000元內,嘉獎一次 3.獲得顧客讚美,獎金2000元內,嘉獎一次 4.有證照的外語加給,獎金2000元內 5.介紹獎金:正職任職滿6個月,獎金5000元 兼職任職滿6個月、時數須滿360小時,獎金2000元 產學合作介紹學弟妹比照辦理 6. 產學合作畢業後留任,實習年資併入個人年資 7. 高職建教生實習考核成績特優者提供獎學金6000元 8. 大專院校實習生實習11~12個月考核成績特優者提供獎學金10000元 →團體 1.月休8~10天以上 2.超時加班費 3.供膳(4菜1湯) 4.勞保、健保、退休金 5.同仁關懷專線(特別預防職場霸凌及性騷擾) 6.新人第一週每天Happy Day(哈根達斯1球或其它) 7.正職每週末Happy Day(哈根達斯1球或其它) 8.同仁年終獎金 9.同仁特休年假 10.當月零客訴門市每位同仁麥當勞套餐 11.同仁及親友用餐優惠 12.同仁生日禮劵(同仁、配偶、子女、父母、祖父母、兄弟姊妹都有) 13.冬天每周有雞湯、氣溫達18度每天有雞湯、15度每天有薑湯,預防感冒 14.全年節日應景食物:春節、端午、中秋、冬至 15.一年最少4次聚餐,三月春酒聚餐、六月端午餐券、九月中秋聚餐、十二月尾牙餐券 16.無息家庭急難救助金 17.無息同仁購屋貸款 18.資深幹部配錶、配車、配重機 升遷路徑 大廳:儲幹→襄理→副理→經理→副總→店總經理 廚藝:儲幹→襄理→副理→副主廚→主廚 ※面試即贈送Haagen-Dazs一球及飲料一杯
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    需穿著員工制服員工在職教育訓練員工聚餐員工結婚補助生育補助
  • 無經驗也能轉職成功,高雄台南+月薪三萬工作機會