時薪220~220元 新竹市東區 工作經歷不拘 4天前更新
工作內容:
-迅速、親切且客製化地接待臨時來訪的客人,開啟對話並確保他們感受到服務熱忱。
-了解我們的客人是誰、他們為什麼來到、他們的購買意圖和時間表,從而建立一個詳細的客戶檔案。
-通過回答問題和根據客人的興趣和需求提供量身定制的體驗。
-掌握企業所有產品和服務的知識,以及當地車主的優惠政策。
-通過收集客戶聯繫信息並為有購買意圖或潛力的個人安排試駕,幫助企業維持健康的銷售管道。
Responsibilities:
• Engage walk-in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
• Understand who our guests are, what brought them to company, their intent and timeline to purchase, thus creating a robust Customer Profile
• Educate and excite guests by answering their questions and providing a tailored experience based upon their interests and agenda
• Demonstrate a mastery of all company products and services, as well as local incentives for EV owners
• Help company maintain a healthy sales pipeline by collecting customer contact information and scheduling Test Drives for individuals who exhibit purchase intent or potential
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