面議(經常性薪資達4萬元或以上) 台北市信義區 工作經歷不拘 2天前更新
1. Active intake monitoring of all communication channels (phone, email, fax etc.). Accurate response for consumer and healthcare providers’ inquiry in English.
2. Record every case in the system and accurately classify the cases.
3. According to the workflow, submit the case to related unit, track it and co-ordinate with different departments to ensure the case is completed on time.
4. Documentation and prepare daily/weekly report.
5. Join related training and KPI assessment, familiar with product and medical devices and improve medical expertise.
6. Complete other assignments from reporting manager.
7. Work in the client‘s office in Taipei. According to the project requirement, can accept shifts on weekends and holiday.
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