-Communication bridge between Taiwan Headquarters and US branch office.
- Liaise with customers and handles customer requests such as quotations.
-Order management including processing customer orders, monitoring order status and arranging deliveries.
- Liaise with different departments in the factory.
-Handle customer complaints and RMA management.
-Handle customer visits.
-Perform other duties assigned by the supervisor.
-Business trips to the US branch office or overseas customers.
- 台灣總公司與美國分公司之間的溝通橋樑。
- 與客戶聯絡並處理報價等客戶要求。
- 訂單管理,包括處理客戶訂單、監控訂單狀態和安排交貨。
- 與工廠的不同部門聯絡。
- 處理客戶投訴及RMA管理
- 處理客戶拜訪。
- 執行主管指定的其他職責。
- 到美國分公司或海外客戶出差。