面議(經常性薪資達4萬元或以上) 台北市中正區 3年工作經驗 2天前更新
【職務內容】
1. OPTICS technical service in customer site and test in Lab
2. Provide remote and on-site technical service (RTS/OTS) according to customer’s requirement
3. On-call arrangement during holiday / weekend/ hours after work (average 2 weeks/per month rotate)
4. Provide trouble shooting report (RCA report) and service record signed back by customer on-time.
5. Co-work with colleagues and hardware repair team.
6. Join customer review meeting on demand
7. Self-study and join technical training/skill training /mandatory training from Web portal.
8. Create/update/resolve/close service records (ticket) in system, and weekly update
9. working place are arranged by team lead, depands on each project.
1. 在客戶端提供 OPTICS 技術服務,並於實驗室進行測試
2. 依據客戶需求提供遠端與現場技術服務(RTS / OTS)
3. 節假日、周末、下班後輪值(平均每月約 2 週)
4. 提供問題分析報告(RCA)並取得客戶簽核紀錄
5. 與同事及硬體維修團隊合作
6. 按需求參與客戶檢討會議
7. 自主學習並完成線上平台上的技術課程
8. 在系統內建立/更新/解決/結案服務紀錄(Ticket),並每週進行狀態更新
9. 工作地點會根據專案在不同地點,由主管安排
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