時薪190~190元 台北市中山區 工作經歷不拘 今天剛更新
Guest Experience
• Passionate about delivering courteous and hospitable services and always seek opportunities for going extra miles.
對於提供禮貌、好客的待客之道充滿熱情,並總是尋找超越賓客期望的服務機會
• Handle guest complaints in a courteous and efficient manner, and report incidents if no immediate solution can be found, while giving a prompt follow-up.
虛心接受並有效處理客人投訴,對於無法立即處理的投訴向上回報,並跟進處理進度以確保問題解決。
People
• Adhere to specified hygiene and personal appearance standards.
遵守規定的衛生和個人儀容標準
• Attend scheduled training, and actively participate in staff activities.
參加排定的培訓與積極參與員工活動
Responsible Business
• Provide prompt, efficient and courteous services to guests, members and visitors.
向客人、會員和訪客提供及時、高效和禮貌的服務
• Ensure that all the Health Club facilities in good order at all time and all the guest supplies are with ample stock.
確保健身中心的各種設施設備都處於正常狀態,並確保充分提供客人所需之用品
• Ensure that the Health Club reception, lounge, gymnasium, sauna, and swimming pool areas are clean, tidy, and set up according to the standards.
確保健身中心櫃台、交誼聽、健身房、三溫暖及游泳池皆保持乾淨、整潔,並按標準擺放物品
• Be familiar with all the hotel information in order to provide guest with accurate information.
熟悉酒店設施、活動、設備、服務和相關訊息,以便向客人提供準確資訊
• Conduct regular inspections of pool grounds to ensure cleanliness standards are maintained.
定期視察游泳池以確保其達到清潔標準
• Abide by rules and regulations and policies and procedures of hotel.
遵守酒店的各項規章制度、政策和工作流程
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
熟悉酒店安全、急救、消防和緊急情況的處理常式,並能正確的使用相關設備
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers.
及時對危險的情形採取補救措施,並對主管通報存在的潛在危險
• Log security incidents and accidents in accordance with hotel requirements
按酒店的要求,記錄安全事故和意外事故
• Performs other tasks as assigned.
完成其他分配的任務
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