月薪32000~39000元 台北市中山區 工作經歷不拘 3天前更新
1. Work time as overnight 23:00~07:30
2. Responsible for handling phone calls, emails and mobile chat messages of internal and external of hotel.
3. Be able to handle guest‘s request and inquiries, including emergency cases. Familiar with hotel related information and to provide
correctly with proactive courtesy.
4. Able to handling reservation making for rooms, restaurants and limousine.
5. Confident to work through phone calls, emails and mobile chat messages, with good communication skills.
6. Be able to work individually and multi-tasks under high pressure and with a long-term career plan.
1. 大夜上班時間 23:00~07:30。
2. 負責館內外電話接聽、信件收發以及軟體訊息回覆,處理客人的需求。
3. 完善的處理客人的需求包含緊急事件並交接清楚,以確保每一件工作都能如期完成。
4. 需要協助客人預訂房間、餐廳訂位與預訂飯店禮車。
5. 擅長中英文溝通,表達能力清楚。熟悉使用電話、電腦與郵件、軟體訊息作日常溝通。
6. 獨立作業和團隊合作皆需要兼顧,擅長在高壓工作環境冷靜應對,積極處理工作,以長期工作需求優先考慮。
***專職大夜客服專員起薪32000-34000元,另有大夜津貼5000元。
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