面議(經常性薪資達4萬元或以上) 彰化縣鹿港鎮 2年工作經驗 6天前更新
📍Location: Zhongshan District, Taipei / Lukang Township, Changhua (Fixed work location)
🕘Working Hours: Day Shift 08:00–17:00 (Mon–Fri, weekends off)
💰Salary: Negotiable based on experience and qualifications
📄Employment Type: 1-Year Contract Position
👥Headcount: 1
Job Responsibilities
Manage customer orders, delivery arrangements, and OTC (Order to Cash) processes.
Monitor delivery schedules, order status, and customer requirements to ensure service quality and operational efficiency.
Support customer payment processing, billing, accounts receivable, and payment tracking activities.
Maintain accurate customer master data and ERP/SAP system information.
Provide order status reports and monitor customer order placement against sales forecasts.
Handle customer complaints and abnormal cases, coordinating cross-functional teams for resolution and improvement actions.
Work closely with Sales, Supply Chain, and internal teams to enhance operational efficiency and customer satisfaction.
Support system enhancement projects, process optimization, and UAT testing activities.
Perform other administrative tasks and assignments as required by supervisors.
Requirements
Bachelor’s degree or above.
Minimum 2 years of experience in Customer Service, Supply Chain, Order Management, or related fields.
Good communication skills in both English and Mandarin Chinese.
Proficient in Microsoft Office applications.
Experience with SAP or ERP systems is preferred.
Strong communication, coordination, and problem-solving skills.
Preferred Qualifications
Experience in multinational companies or manufacturing industries.
Familiarity with OTC (Order to Cash) processes.
Experience in process improvement or operational analysis is a plus.
Benefits
Year-end bonus and festival benefits (based on company policy).
Free lunch provided at Changhua site.
Opportunity to gain experience in a multinational working environment.
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