面議（經常性薪資達4萬元或以上） 台北市大安區 工作經歷不拘 3天前更新
1.進行例行性售後服務（如：客戶拜訪、產品狀況了解及客訴處理)
2.處理並改善客戶遇到的異常狀況，進而提昇客戶滿意度
3.教導及協助客戶使用產品、問題排除及交換意見
4.將顧客反應之問題，促成產品規格修正或服務流程之改進
5.客戶品質問題處理，並參加客戶品質會議
6.客戶來訪、稽核等相關服務工作及後續改善報告追蹤
＜ Perform equipment setup, troubleshooting and maintenance of precision positioning systems
＜ Perform in-house repair of precision positioning systems and electronic equipment
＜ Provide 1st line desktop and on-site support to customers in the Asia Pacific region as part of a regional service team
＜ Build strong rapport with customers and internal associates
＜ Conduct technical training to customers and team members for new products
＜ Prepare detailed technical reports for work done on assigned service cases
＜ Update technical information on assigned service tickets in the ERP system
＜ Works with regional service team to schedule and prepare execution plan for service jobs
＜ Support the Sales team on the technical aspects of all products
＜ Research, develop and recommend new product or services that meet customer’s needs and preferences
＜ Sell service contracts to customers
＜ Provide service / spare parts quotation to customer’s enquiries
＜ Ensure compliance of workplace safety rules
展開 勞退提繳金特別休假週休二日健保勞保
