面議(經常性薪資達4萬元或以上) 台北市中山區 3年工作經驗 6天前更新
Job Distribution:
-Provide helpdesk and desktop support for hardware, software, Office 365, Teams, and mobile devices.
-Set up and maintain laptops, desktops, printers, and other IT equipment.
-Support new employee onboarding and employee offboarding.
-Coordinate hardware repair and lifecycle refresh activities.
-Manage IT assets and maintain inventory records.
-Handle incident, request, and problem tickets within SLA targets.
-Support cybersecurity and vulnerability remediation activities.
-Create and maintain IT documentation and knowledge articles.
-Collaborate with vendors and global IT teams on infrastructure and IT projects.
Qualifications:
-At least 3 years of experience in IT Helpdesk, Desktop Support, or End-User Support in a multinational company environment.
-Strong troubleshooting and customer service skills.
-Ability to work independently and communicate effectively with users and stakeholders.
-Knowledge of BI Tools is a plus.
展開 產假全勤獎金年節獎金員工生日禮金分紅入股