• 面議(經常性薪資達4萬元或以上) 台北市松山區 5年工作經驗 4天前更新
    對客房、公共區域打掃乾淨後進行檢查,確保品質標準。列印房態差異報表,驗證客房狀態,確定不一致的客房,確定客房清潔的優先順序,並更新退房狀態。協助客房經理管理日常運營,協調客房部與工程部、前臺的溝通。準備、工作報表,完成所需的文書工作。協助客房經理招聘、培訓、評估、諮詢、懲戒、激勵和指導員工等工作。 1.掌握酒店客房狀態,客人情況及其它相關資訊。 2.檢查員工服儀,行為規範及到崗情況。 3.制定工作計畫,培訓計畫及年度預算。 4.安排主管排班,分配工作任務並進行分工。 5.檢查監督各工作區域的清潔衛生和服務品質。 6.負責本部門所有機器設備的維護保養與更新。 7.檢查各分部主管制定的工作計畫。 8.每天抽查重要客人的房間、空房及維修房。 9.督導檢查各分部的培訓。 10.督導檢查各辦公室工作流程及工作狀況。 11.處理客人投訴。 12.熟悉部門內各方位的消防系統開關、設施的位置及使用方法。 13.完成上級安排的其它各項工作。 Inspect guest rooms, public areas, etc. after being cleaned by the Housekeeper to ensure quality standards. Run discrepancy reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update the status of departing guest rooms. Assist the Housekeeping manager in managing the daily operations. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, and Front Office. Prepare, distribute, and communicate changes in assignment sheets. Complete the required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. 1. Have the room status, the information of guests, and any other things 2. Checking the employee’s grooming, behaviors, and attendance. 3. Making a working plan, training plan, and annual budget 4. Arranging supervisor’s shift, tasks and dividing work 5. Checking sanitation hygiene and service in all working areas. 6. Responsible for the equipment’s corrective maintenance and update 7. Checking the working plan of supervisors 8. Snap Checking the guest’s room, empty room and repair room 9. Checking the training of Sub-sector 10. Checking working procedures and status in every office 11. Solving the guests’ complaints 12. Knowledge of fire protection systems, the location of equipment, and using method 13. Finish other works assigned by leaders.
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    就業保險產假產檢假安胎假家庭照顧假
  • 月薪36000~40000元 台北市松山區 1年工作經驗 4天前更新
    安全員將保護其指定的場域、資產和人員。處理醫療事故、撰寫事件報告、與各部門聯繫並提供所要之的相關資訊。 1.酒店內外各區域的定期巡邏。 2.確保酒店內外部人員皆遵守地方法律和酒店所制定的政策及程序,以維持安保的最高標準。 3.每日檢查各項監視器系統、電子安全設備和火災警報系統。 4.根據酒店政策與程序對各項事件、犯罪或可疑人物進行調查。 5.協助定期進行消防安全演習。 6.處理、回應及匯報任何事件,並保存各事件報告的彙整。 7.處理任何醫療事件,並在必要時向相關單位通報。 8.以友善和熱情的態度協助顧客、訪客、同事、供應商及合作夥伴。 9.確保工作區域保持整潔有序。 10.向相關部門回報任何問題或損壞,以確保館內的各項設施及服務沒有任何缺陷。 11.充分了解富比士服務標準對於提供卓越審計和服務績效的重要性。 12.與各部門維持緊密的工作關係,以確保營運上的有效溝通,成為部門間合作的榜樣。 13.嚴格遵守酒店所制定的部門營運標準、政策及程序。 The security officer will protect their designated areas, assets, and personnel. They will handle medical incidents, write incident reports, liaise with various departments, and provide the necessary relevant information. 1. Conduct regular patrols of various areas both inside and outside the hotel. 2. Ensure that all personnel inside and outside the hotel comply with local laws and the hotel’s established policies and procedures to maintain the highest security standards. 3. Inspect all surveillance systems, electronic security devices, and fire alarm systems daily. 4. Investigate incidents, crimes, or suspicious individuals according to hotel policies and procedures. 5. Assist with regular fire safety drills. 6. Handle, respond to, and report any incidents, and maintain records of event reports. 7. Address any medical incidents and report them to the relevant authorities if necessary. 8. Assist customers, visitors, colleagues, suppliers, and partners with a friendly and welcoming attitude. 9. Ensure that work areas are kept clean and organized. 10. Report any issues or damage to the relevant departments to ensure that facilities and services within the hotel are flawless. 11. Fully understand the importance of Forbes service standards in providing exceptional audit and service performance. 12. Maintain close working relationships with various departments to ensure effective communication in operations and set an example of interdepartmental cooperation. 13. Strictly adhere to the hotel’s operational standards, policies, and procedures.
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    就業保險產假產檢假安胎假家庭照顧假
  • 月薪36000~40000元 台北市松山區 1年工作經驗 4天前更新
    中餐廳領班將協助中餐廳主任在其負責區域內提供顧客服務,為顧客提供高效率、豪華且流暢的服務以及一流的用餐體驗。 1.協助中餐廳主任提供顧客服務,以實現卓越的營運績效。 2.確實地傳達期待、認可績效並產生一致的業務成果。 3.監督中餐廳開始與結束的工作流程,包含酒杯拋光和事前準備(如餐桌擺放,轉場以及清理等工作)、妥善儲存以及餐期結束後的器具盤點。 4.協調所屬工作區域內的職務,確保服務順利進行。 5.處理並排解顧客訴願,在系統內登錄顧客意見回饋。確保問題及時解決,讓顧客滿意。 6.保護顧客和同事的隱私與安全。 7.嚴格遵守酒店所制定的各項部門營運標準、政策和流程。 8.能夠執行部門內的所有職務,並在必要時協助輪班。 The Chinese Restaurant Captain assists the Chinese Restaurant Supervisor in providing guest service, ensuring an efficient, luxurious, and smooth service flow and stellar dining experience for our guests. 1. Assists The Chinese Restaurant Assistant Supervisor in providing guest service and delegating daily tasks to deliver an exceptional operating performance. 2. Communicates expectations, recognizes performance, and produces consistent desired business results. 3. Supervises the workflow of opening and closing shift including polishing of glassware and mis-en-place preparation (i.e. table setting, turnover, clean up, etc.), proper storage, and count of operating equipment at the end of the day. 4. Coordinate tasks within the assigned sector to ensure the smooth running of service. 5. Handling complaints and resolving service ‘Glitches’, keeping a record of all feedback under the appropriate system. Ensures that the issues are resolved on time to guests‘ satisfaction. 6. Protect the privacy and security of guests and coworkers. 7. Complies strictly with all departmental operating standards, policies, and procedures set by the hotel. 8. Be able to perform all tasks within the department and assist in shift coverage when necessary.
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    就業保險產假產檢假安胎假家庭照顧假
  • 面議(經常性薪資達4萬元或以上) 台北市松山區 3年工作經驗 4天前更新
    甜點領班負責在工作站指導並準備各類甜點項目,包括準備、烘焙和擺盤菜餚。此職位將指導廚房某一區域的日常運營,提出持續改進的建議,遵守顧客服務標準,並支持維護食物衛生、健康和安全標準的工作。 1. 遵循嘉佩樂酒店的規範,生產穩定且高品質產品,並提供專業、有禮、高效且靈活的服務。 2. 擁有完整的工作知識和技能,能夠監督、糾正並展示各項職責以確保其符合標準。 3. 能夠靈活地在各餐飲部門內輪替值班。 4. 能夠獨立執行所被分配到的工作區域職務。 5. 維持廚房的一貫標準並遵循該廚房所規範的準則。 6. 於日誌中回報每日產能以及任何問題,包括損壞和破損。 7. 遵循酒店的標準作業流程。 8. 充分熟悉酒店所提供的各項服務與設施。 9. 執行所屬廚房的開始及結束營業的作業流程。 10. 確保工作場所及週邊區域維持整潔有序,並遵守食品安全的標準作業流程。 11. 在甜點廚房區域引導員工控制份量和減少浪費,以達到最小損耗。 12. 以有禮且有效率的方式處理顧客需求,並向主管報告任何顧客投訴或問題。 The Chef de Partie directs the preparation of a variety of pastry items at a workstation, which includes preparing, baking, and plating dishes. The Individual guides a section of the kitchen’s operations, suggests areas for continuous improvement within a workstation, adheres to customer service standards, and supports initiatives to maintain food hygiene, health, and safety standards. 1. To produce a consistent, high-quality product and provide a courteous, professional, efficient, and flexible service at all times, following the Capella Standards of Performance. 2. To have a full working knowledge and capability to supervise, correct, and demonstrate all duties and tasks in the assigned Place of Work to the standard set. 3. To be entirely flexible and adapt to rotate within the Food & Beverage Department of the hotel as assigned. 4. To independently be able to run the section you are assigned to. 5. To maintain the general standards of the kitchen as well as the implementation of the kitchen manual rules and regulations for your section. 6. Report in the logbook all productions and problems daily including spoilage and breakage. 7. Follow the hotel‘s SOPs. 8. To be fully conversant with all services and facilities offered by the hotel. 9. To perform opening and closing procedures established for the Place of Work as assigned. 10. To ensure that the Place of Work and surrounding area are kept clean and organized at all times and follow food safety SOPs. 11. Guide staff in portion and waste control in the pastry kitchen section to minimize loss and wastage 12. To handle guest inquiries courteously and efficiently and report guest complaints or problems to supervisors.
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    就業保險產假產檢假安胎假家庭照顧假
  • 月薪33000~38000元 台北市松山區 1年工作經驗 3天前更新
    1. 應付帳款審核與入帳、立帳與沖帳作業。 2. 定期與客戶對帳,處理發票與付款相關查詢。 3. 協助月結作業與帳款明細及科目餘額表之編制。 4. 應付帳款帳齡分析與追蹤月底未請款費用。 5. 支援營業稅相關申報作業(含進項稅額登錄)。 6. 協助配合國稅局查核與會計師查帳所需資料提供。 7. 提供主管應付與費用分析資料,協助預算與決算作業。 8. 其他主管交辦事項。 1. Review and process accounts payable transactions, including invoice verification, booking, and clearing. 2. Conduct regular reconciliations with vendors and handle inquiries related to invoices and payments. 3. Assist in month-end closing processes, including preparation of payable details and account balance reports. 4. Perform accounts payable aging analysis and follow up on unbilled expenses at month-end. 5. Support VAT reporting tasks, including input tax registration and reconciliation. 6. Assist in providing required documentation for tax audits and external financial audits. 7. Provide accounts payable and expense analysis reports to management to support budgeting and year-end closing. 8. Perform other tasks as assigned.
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    就業保險產假產檢假安胎假家庭照顧假
  • 面議(經常性薪資達4萬元或以上) 台北市松山區 5年工作經驗 4天前更新
    水療與健身房經理為客房部門領導階層的一部分。負責管理、領導和開發水療與健身房業務,制定策略決策,為顧客提供一系列奢華產品、服務和設施。 協助客房部總監規劃及設定酒店開業相關事宜。 1.全方面監督和管理水療與健身房,包含健身房的運作。 2.檢視潮流產品、服務和促銷活動,開發新的水療與健身房概念,進而為我們的客人提供「一流」的健康體驗。 3.使用創意,將水療和健康計劃與酒店運營相互結合,並向同仁傳達追加銷售機會,以幫助促銷並提高收入。 4.檢視財務資料並準備預算、預測、銷售計畫和管理報告。 5.監控薪資、庫存供應和部門支出,以確保準確的財務報告。 6.確實地傳達期待、認可績效並產生一致的業務成果。 7.嚴格遵守酒店和總部所制定的政策和標準作業程序。 8.與各部門維持緊密的工作關係,以確保營運上的有效溝通,成為部門間合作的榜樣。 9.準確傳達富比士標準的重要性,以確保團隊擁有最佳稽核表現。 10.隨時掌握 VIP 客人的預訂情況,並確保團隊充分了解其偏好。 11.監控並分析來自各平台(例如:顧客意見卡、TripAdvisor、線上評論)的賓客回饋,並為持續提高評分提供策略方向。 12.以謹慎、專業和愉快的態度履行所有職責。 Spa & Wellness Manager is part of the leadership of the Rooms Division. The individual is responsible for managing, leading and developing Spa & Wellness operations and concepts through making key strategic decisions to deliver an array of luxury products, services and amenities for all guests. Ensuring strong financial management for the hotel. 1.Oversees and manages all aspects of the Spa and Wellness department, including the operations of the gym. 2.Review in trend products, services and promotions to develop new Spa & Wellness concepts so as to provide the ‘Best-In-Class” wellness experiences for our guests. 3. Implements creative initiatives in integrating Spa & Wellness programs with hotel operations and communicate upselling opportunities to all colleagues to aid in the promotion and maximize revenue generation. 4. Review financial data and prepare budget forecasting, sales planning and management reports. 5. Monitor and control payrolls, inventory supplies and departmental expenditure to ensure accurate financial reporting. 6.Communicates expectations, recognizes performance, and produces consistent desired business results. 7. Ensures strict compliance to all policies and standard operating procedures set by the hotel and Corporate office. 8.Maintains strong working relationships with other departments to ensure effective communications for operational issues, serves as a role model for inter-departmental collaboration and support. 9. Establishes and effectively communicate the importance of Forbes standards with team members to ensure best audit performance. 10.Keep informed of VIP and special attention guests reservations and ensure that the preferences are well communicated within the team. 11. Monitor and analyze guest feedbacks from the various platforms (e.g. comment card, TripAdvisor, online reviews) and provide strategic direction for a continuous rating improvement. 12. Perform all duties with discretion, professionalism and a pleasant demeanor.
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    就業保險產假產檢假安胎假家庭照顧假
  • 面議(經常性薪資達4萬元或以上) 台北市松山區 4年工作經驗 4天前更新
    安全部經理在確保酒店同事、財產和資產安全方面發揮關鍵領導作用。該人員負責控管安全部的日常運作。安全部經理同時也主理風險管理委員會,並確保所有人員遵守各項工作場所、消防與健康安全相關的政策及程序。 1.負責監控安全部的日常營運。在消防安全預防、危機和緊急應變整備計畫上領導團隊。 2.主持酒店的風險管理委員會會議,持續更新與改善風險與危機管理政策和程序。 3.規劃並定期進行消防安全演習以及火災危機與風險管理評估。 4.指導同事各項酒店相關緊急應變措施及消防安全政策和程序。 5.與當地的緊急應變機構及執法機構建立並保持緊密關係。 6.導入並執行「緊急情況和危機管理計畫」程序,確保全區域安全及全體同事皆能保持警戒,及時回報任何可疑情況及事件。 7.導入訪客和承包商許可證和安全檢查程序及酒店的預防損失指南。 8.制定並監控火災警報系統、緊急廣播系統、門禁系統、監視器設備、出入口、定點巡邏和救生系統的每日、每周和每月檢查表,以確保它們充分發揮作用。 9.規劃定點巡邏時間表並確保其涵蓋酒店內部和外部區域。 10.監控並追蹤酒店內及周遭任何可能危及顧客、同事和第三方福祉的異常或犯罪行為。 11.負責處理所有消防和安全相關之訴願,解決爭端、化解不滿和衝突,以及負責同事紀律處分的處置。 12.激勵團隊成員並建立嘉佩樂標準、酒店相關產品知識、客房標準以及與全體同事共同合作。 13.向相關部門回報任何問題或損壞,以確保館內的各項設施及備品沒有任何缺陷。 The Security Manager holds a key leadership in ensuring the safety and security of all hotel personnel and property assets. The individual is responsible for the overall management of daily operations of the Security department. The Security Manager also champions the risk management committee and ensuring that all personnel complies with all policies and procedures relating to workplace, fire and health safety. 1. Manages and oversees the daily operations of the Security department. Leading the team in administering Fire & Safety prevention, Crisis and Emergency preparedness programs. 2. Lead the hotel‘s Risk Committee meetings in ensuring continuous improvement and an up-to-date risk and crisis management policies and procedures. 3. Plan and conduct fire safety, emergency exercises, fire hazard and risk management assessments on a timely basis. 4. Coaches and mentors team members on the hotel’s Crisis & Emergency and Fire & Life Safety policies and procedures. 5. Build and maintain strong network and relations with the local emergency, law and enforcement authorities. 6. Focuses on ensuring guests, owner and colleagues Fire & Life Safety satisfaction while achieving the operating P&L /budget. 7. Ensures that all hotel personnel including guests comply with the hotel’s policies, local laws and regulations relating to safety and security. 8. Develop and monitor daily, weekly, and monthly checklist for Fire Alarm System, Emergency Public Announcement Systems, Key Control, CCTV equipment, Access doors, Patrolling and Life Saving to ensure that they are fully functional. 9. Plan patrols schedule and ensures that all internal and external areas of the hotels are well covered. 10. Monitors and follows up on an unusual or a criminal activity in and around the hotel that would impair the well-being of guests, colleagues and third parties. 11. Supports, manages and handles all Fire and Life Safety complaints, settling disputes, and resolving grievances and conflicts, as well as colleagues disciplinary should such occasion arise. 12. Encourages and motivate team members and builds Capella Standards, Hotel’s product knowledge, Room standards and cooperation with Rooms Division and all hotel‘s colleagues. 13. Report any issues or damages to the relevant department to ensure defect-free facilities and service amenities within the hotel.
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    就業保險產假產檢假安胎假家庭照顧假
  • 面議(經常性薪資達4萬元或以上) 台北市松山區 3年工作經驗 3天前更新
    安全主任將協助安全經理領導團隊保護其指定的場域、資產和人員。處理醫療事故、撰寫事件報告、與各部門聯繫並提供所要之的相關資訊。 1.管理酒店的安全監控室營運,並安排酒店內外各區域的定期巡邏。 2.確保酒店內外部人員皆遵守地方法律和酒店所制定的政策及程序,以維持安保的最高標準。 3.每日檢查各項監視器系統、電子安全設備和火災警報系統。 4.根據酒店政策與程序對各項事件、犯罪或可疑人物進行調查。 5.監督並指導團隊成員執行所有安全和保全程序。確保同事嚴格遵守規定並針對違反之部分提出罰則。 6.規劃並定期進行消防安全演習以及火災危機與風險管理評估。 7.主持部門會議並安排每週的部門行事曆。 8.處理、回應及匯報任何事件,並保存各事件報告的彙整。 9.處理任何醫療事件,並在必要時向相關單位通報。 10.以友善和熱情的態度協助顧客、訪客、同事、供應商及合作夥伴。 11.確保工作區域保持整潔有序。 12.向相關部門回報任何問題或損壞,以確保館內的各項設施及服務沒有任何缺陷。 13.充分了解富比士服務標準對於提供卓越審計和服務績效的重要性。 14.與各部門維持緊密的工作關係,以確保營運上的有效溝通,成為部門間合作的榜樣。 15.嚴格遵守酒店所制定的部門營運標準、政策及程序。 The Security Supervisor aids the Manager, Security to lead the security team in protecting assigned premises, assets, and personnel. The individual is expected to handle medical incidents, compile incident reports, liaise with and provide relevant information requested by other departments. 1.Oversees the hotel’s security control and carry out regular patrols of all areas surrounding and within the hotel compound. 2.Uphold the highest standard of safety and security by ensuring that all internal and external personnel adhere to the policies and procedures set by the local law and the hotel. 3.Monitors and perform assessment checks of CCTV surveillance, all electronic security devices and fire alarm systems daily. 4.Conduct investigation of all incidents, crime or suspicious characters according to the policies and procedures set by the hotel. 5.Manage and coach all team members on all the safety and security procedures. Ensures strict compliance and advise on the consequences should they fail to comply. 6.Plan and execute fire safety, emergency exercises, fire hazard and evacuation plans on a timely basis. 7.Conduct team briefings and manage weekly schedules for security teams. 8.Manage, respond to and report incidents whilst keeping a compilation of all incident reports. 9.Handle all medical incidents and report to relevant authorities where necessary. 10.Assist guests, visitors, colleagues, suppliers and all public associates while maintaining a friendly and welcoming attitude. 11.Ensures that working areas are kept neat, organized and clean at all times. 12.Report any defects or work orders to the relevant department to ensure defect-free and safe operation of facilities and services for all guests and colleagues. 13.Recognizes the importance of Forbes standards as to deliver excellent service performance. 14.Maintains strong working relationships with other departments to ensure effective communications for operational issues, serves as a role model for inter-departmental collaboration and support. 15.Complies strictly to all departmental operating standards, policies and procedures set by the hotel.
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    就業保險產假產檢假安胎假家庭照顧假
  • 面議(經常性薪資達4萬元或以上) 台北市松山區 3年工作經驗 3天前更新
    麵包領班負責在工作站指導並準備各類麵包項目,包括準備、烘焙和擺盤菜餚。此職位將指導廚房某一區域的日常運營,提出持續改進的建議,遵守顧客服務標準,並支持維護食物衛生、健康和安全標準的工作。 1. 遵循嘉佩樂酒店的規範,生產穩定且高品質產品,並提供專業、有禮、高效且靈活的服務。 2. 擁有完整的工作知識和技能,能夠監督、糾正並展示各項職責以確保其符合標準。 3. 能夠靈活地在各餐飲部門內輪替值班。 4. 能夠獨立執行所被分配到的工作區域職務。 5. 維持廚房的一貫標準並遵循該廚房所規範的準則。 6. 於日誌中回報每日產能以及任何問題,包括損壞和破損。 7. 遵循酒店的標準作業流程。 8. 充分熟悉酒店所提供的各項服務與設施。 9. 執行所屬廚房的開始及結束營業的作業流程。 10. 確保工作場所及週邊區域維持整潔有序,並遵守食品安全的標準作業流程。 11. 在甜點廚房區域引導員工控制份量和減少浪費,以達到最小損耗。 12. 以有禮且有效率的方式處理顧客需求,並向主管報告任何顧客投訴或問題。 The Chef de Partie directs the preparation of a variety of bakery items at a workstation, which includes preparing, baking and plating dishes. The Individual guides a section of the kitchen’s operations, suggest areas for continuous improvement within a workstation, adheres to customer service standards and supports initiatives to maintain food hygiene, health, and safety standards. 1. To produce a consistent, high-quality product and provide a courteous, professional, efficient, and flexible service at all times, following the Capella Standards of Performance. 2. To have a full working knowledge and capability to supervise, correct, and demonstrate all duties and tasks in the assigned Place of Work to the standard set. 3. To be entirely flexible and adapt to rotate within the Food & Beverage Department of the hotel as assigned. 4. To independently be able to run the section you are assigned to. 5. To maintain the general standards of the kitchen as well as the implementation of the kitchen manual rules and regulations for your section. 6. Report in the logbook all productions and problems daily including spoilage and breakage. 7. Follow the hotel‘s SOPs. 8. To be fully conversant with all services and facilities offered by the hotel. 9. To perform opening and closing procedures established for the Place of Work as assigned. 10. To ensure that the Place of Work and surrounding area are kept clean and organized at all times and follow food safety SOPs. 11. Guide staff in portion and waste control in the pastry kitchen section to minimize loss and wastage 12. To handle guest inquiries courteously and efficiently and report guest complaints or problems to supervisors.
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    就業保險產假產檢假安胎假家庭照顧假
  • 面議(經常性薪資達4萬元或以上) 台北市松山區 2年工作經驗 今天剛更新
    甜點副領班負責在工作站準備各類甜點項目,包括準備、烘焙和擺盤菜餚。此職位將指導廚房某一區域的日常運營,提出持續改進的建議,遵守顧客服務標準,並支持維護食物衛生、健康和安全標準的工作。 1. 遵循嘉佩樂酒店的規範,生產穩定且高品質產品,並提供專業、有禮、高效且靈活的服務。 2. 擁有完整的工作知識和技能,能夠監督、糾正並展示各項職責以確保其符合標準。 3. 能夠靈活地在各餐飲部門內輪替值班。 4. 能夠獨立執行所被分配到的工作區域職務。 5. 維持廚房的一貫標準並遵循該廚房所規範的準則。 6. 於日誌中回報每日產能以及任何問題,包括損壞和破損。 7. 遵循酒店的標準作業流程。 8. 充分熟悉酒店所提供的各項服務與設施。 9. 執行所屬廚房的開始及結束營業的作業流程。 10. 確保工作場所及週邊區域維持整潔有序,並遵守食品安全的標準作業流程。 11. 在甜點廚房區域引導員工控制份量和減少浪費,以達到最小損耗。 12. 以有禮且有效率的方式處理顧客需求,並向主管報告任何顧客投訴或問題。 The Demi Chef de Partie directs the preparation of a variety of pastry items at a workstation, which includes preparing, baking, and plating dishes. The Individual guides a section of the kitchen’s operations, suggests areas for continuous improvement within a workstation, adheres to customer service standards, and supports initiatives to maintain food hygiene, health, and safety standards. 1. To produce a consistent, high-quality product and provide a courteous, professional, efficient, and flexible service at all times, following the Capella Standards of Performance. 2. To have a full working knowledge and capability to supervise, correct, and demonstrate all duties and tasks in the assigned Place of Work to the standard set. 3. To be entirely flexible and adapt to rotate within the Food & Beverage Department of the hotel as assigned. 4. To independently be able to run the section you are assigned to. 5. To maintain the general standards of the kitchen as well as the implementation of the kitchen manual rules and regulations for your section. 6. Report in the logbook all productions and problems daily including spoilage and breakage. 7. Follow the hotel‘s SOPs. 8. To be fully conversant with all services and facilities offered by the hotel. 9. To perform opening and closing procedures established for the Place of Work as assigned. 10. To ensure that the Place of Work and surrounding area are kept clean and organized at all times and follow food safety SOPs. 11. Guide staff in portion and waste control in the pastry kitchen section to minimize loss and wastage 12. To handle guest inquiries courteously and efficiently and report guest complaints or problems to supervisors.
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    就業保險產假產檢假安胎假家庭照顧假
  • 月薪34000~38000元 台北市松山區 1年工作經驗 4天前更新
    服務員充滿熱情並致力於提供嘉佩樂最高標準的服務,為每位顧客打造難忘的用餐體驗。事先預測顧客的服務需求,了解菜單、飲料單和每日特色菜的選項。 The Restaurant Server is an enthusiastic member who is dedicated to providing the highest standard of Capella in the curation of a memorable dining experience to all guests. The individual anticipates and service guests needs and is knowledgeable about all available menu options, beverage lists and daily specials. 1. 提供最高品質的舒適度,傳達嘉佩樂品牌、價值和願景,為顧客和團隊成員創造令人讚嘆的體驗 2. 預測顧客的服務需求,包含詢問顧客問題以了解需求,透過記錄喜好來提供個人化服務。 3. 確實檢查並結帳,遵守各項現金交易和信用卡交易流程/規範,包含增加及收取小費。 4. 充分了解菜單中的餐點和飲料品項並能夠推薦餐酒搭配以及推銷合適的替代品項。 5. 遵守各項部門的安全規定和流程,確保環境整潔及安全。 6. 專業、積極、即時地滿足顧客的服務需求。 7. 向廚房傳達各項餐點需求、飲食禁忌或其他特殊需求。 8. 充分了解富比士服務標準對於提供卓越審計和服務績效的重要性。 9. 處理並排解顧客訴願,在系統內登錄顧客意見回饋。確保問題及時解決,讓顧客滿意。 10. 依照活動類型和服務規定擺設餐桌,包含桌巾、杯盤和餐具的類型,確保各項用品均符合品質標準。 11. 執行餐廳開店與閉店的職務,包含收納及拆卸物品、清潔設備與區域、正確存放設備、將冰箱上鎖、補充備品、關燈、鎖門及完成日常清潔清單。 12. 使用各樣瓷器、玻璃杯和銀器前須拋光並檢查其外觀及清潔度。 13. 充分了解菜單中的每道餐點和飲料的成分與價格。 14. 遵循酒店特定流程處理任何緊急情況(如疏散、醫療緊急情況、自然災害)。 1. Provide the highest level of guest comfort and ensures the delivery of the Capella brand, values and vision, to create an amazing experience for our guests and team members. 2. Anticipate guests‘ service needs, including asking questions of guests to better understand their needs and provide personalized service through noting down guest preferences. 3. Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity. 4. Be knowledgeable in food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives. 5. Adhere to all departmental safety and security policies and procedures to ensure a clean, safe, and secure environment. 6. Address guests‘ service needs in a professional, positive, and timely manner. 7. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. 8. Recognizes the importance of Forbes standards as to deliver excellent audit and service performance. 9. Handling complaints and resolving service ‘Glitches’, keep a record of all feedbacks under the appropriate system. Ensures that the issues are resolved in a timely manner to guests’ satisfaction. 10. Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards. 11. Perform closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. 12. Polishes and inspects the cleanliness and presentation all china, glass, and silver prior to use. 13. To be knowledgeable of all ingredients and prices of the food and beverage listed on the menu. 14. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
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    就業保險產假產檢假安胎假家庭照顧假
  • 月薪35000~38000元 台北市松山區 1年工作經驗 3天前更新
    麵包一廚/二廚負責在工作站並準備各類麵包項目,包括準備、烘焙和擺盤菜餚。此職位將指導廚房某一區域的日常運營,提出持續改進的建議,遵守顧客服務標準,並支持維護食物衛生、健康和安全標準的工作。 1. 遵循嘉佩樂酒店的規範,生產穩定且高品質產品,並提供專業、有禮、高效且靈活的服務。 2. 能夠靈活地在各餐飲部門內輪替值班。 3. 維持廚房的一貫標準並遵循該廚房所規範的準則。 4. 於日誌中回報每日產能以及任何問題,包括損壞和破損。 5. 遵循酒店的標準作業流程。 6. 執行所屬廚房的開始及結束營業的作業流程。 7. 確保工作場所及週邊區域維持整潔有序,並遵守食品安全的標準作業流程。 8. 在甜點廚房區域引導員工控制份量和減少浪費,以達到最小損耗。 9. 以有禮且有效率的方式處理顧客需求,並向主管報告任何顧客投訴或問題。 The commis directs the preparation of a variety of bakery items at a workstation, which includes preparing, baking and plating dishes. Adheres to customer service standards and supports initiatives to maintain food hygiene, health, and safety standards. 1. To produce a consistent, high-quality product and provide a courteous, professional, efficient, and flexible service at all times, following the Capella Standards of Performance. 2. To be entirely flexible and adapt to rotate within the Food & Beverage Department of the hotel as assigned. 3. To maintain the general standards of the kitchen as well as the implementation of the kitchen manual rules and regulations for your section. 4. Report in the logbook all productions and problems daily including spoilage and breakage. 5. Follow the hotel‘s SOPs. 6. To perform opening and closing procedures established for the Place of Work as assigned. 7. To ensure that the Place of Work and surrounding area are kept clean and organized at all times and follow food safety SOPs. 8. Guide staff in portion and waste control in the pastry kitchen section to minimize loss and wastage 9. To handle guest inquiries courteously and efficiently and report guest complaints or problems to supervisors.
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    就業保險產假產檢假安胎假家庭照顧假
  • 月薪32000~37000元 台北市松山區 1年工作經驗 4天前更新
    廚房一廚/二廚負責生產並保證最高品質的產品,保持衛生安全標準,按照公司的指導方針,並支持本部門文化的動力、團隊精神和創造力。 1. 準備和製作所有菜單,根據規定的食譜和標準,確保份量大小和菜品品質符合公司標準。 2. 確保備餐所需的食材根據菜單訂單進行,檢查下屬根據庫房領料單領取食材,確保收到的貨品符合預定的品質和採購標準。 3. 確保食物的適當處理和儲存,將損耗降到最低。 4. 確保工作台的清潔和消毒按照安全程序進行備餐。 5. 遵循並保持H.A.C.C.P程序。 6. 協助進行定期及不定期盤點。 7. 遵循維修程序和清潔時間表。 8. 能夠執行其他臨時指派的工作。 Commis is responsible for the production of the highest quality products. Maintain hygiene and safety standards as per company guidelines. Support a departmental culture of motivation, team spirit, and creativity. 1. Prepare and produce all dishes for a la carte menu according to the prescribed recipes and specifications and ensure that the portion size, quality, and presentation of the dishes confirm to the company standard. 2. Prepared the required mise-en-place according to the menu orders and checked the received products to ensure that they met the predetermined quality and purchasing specifications. 3. Ensure the proper handling and storage of food to keep spoilage to a minimum. 4. Keep the workstations clean and sanitized and observe proper safety procedures at all times. 5. Follow and Maintain H.A.C.C.P programs where implemented 6. Assist with inventories as scheduled. 7. Follow the maintenance program and cleaning schedule. 8. Perform duties in other areas of the kitchen as assigned.
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    就業保險產假產檢假安胎假家庭照顧假
  • 面議(經常性薪資達4萬元或以上) 台北市松山區 2年工作經驗 4天前更新
    餐務主任負責執行餐務部門的各項行政與日常清潔作業,包含廚房的順利運作。主要負責安排分派職務並追蹤待處理項目。亦須指導和監督團隊,確保各項設備完善、整潔無損壞,打造專業的工作環境。 1.在必要時支援部門並加強作業標準與流程。 2.確實地傳達期待、認可績效並產生一致的業務成果。 3.協助、管理與培訓同事,使其發揮最大潛力。餐務主任同時亦須協助廚房擺盤。 4.處理顧客抱怨並迅速修正以解決問題,使顧客滿意。 5.將客人意見傳達給餐務經理並採取適當的行動。 6.維持廚房的整潔與衛生,並遵循由食品衛生管理經理所領導的 HACCP 計劃,包含依照要求針對區域進行深層清潔。 7.負責確保各式杯盤與銀器皆被確實清潔。 8.詳細登記各項操作設備與用品的庫存數量及破損記錄。 9.確實遵守各項衛生與安全標準和規範。 10.與各部門維持緊密的工作關係,以確保營運上的有效溝通,成為部門間合作的榜樣。
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    就業保險產假產檢假安胎假家庭照顧假
  • 無經驗也能轉職成功,高雄台南+月薪三萬工作機會