-
職缺名稱公司名稱上班地點工作經驗更新薪資待遇
- 月薪31000~33000元 桃園市大園區 1年工作經驗 今天剛更新展開
1.依集團規範及飯店清潔標準，徹底清理客房並整理備品及布巾擺設。 2.送洗衣服及布巾之收發、登記、盤點及統計報表。 3.制服之報廢、儲存、發放、歸還及借入(出)等工作。 4.協助住客送洗衣物的清點、收發，並進行盤點作業。 5.管理倉庫盤點，保持物品供應充足。 6.主管交辦事項及團隊人力支援。
三節獎金禮品員工團保免費供餐員工宿舍 - 月薪31000~33000元 桃園市大園區 1年工作經驗 今天剛更新展開
1.接聽電話、傳達或配合辦理服務事項 2.處理報表、行政庶務、文件處理、房務備品倉庫管理 3.協助客房清潔整理 4.熟悉電腦作業 5.完成主管交辦事項
三節獎金禮品員工團保免費供餐員工宿舍 - 月薪34000元 桃園市大園區 工作經歷不拘 今天剛更新展開
1.飯店大門迎賓服務，行李寄存及運送至客房服務 2.館內車輛引導及停車場管理 3.巡視飯店公共區域、停車場、機房及出入口安全維安作業 4.須配合輪班（大夜班津貼300元/天） 5.辦理主管交辦事項 ※需配合支援服務中心各項事務，無法配合者勿投
三節獎金禮品員工團保免費供餐員工宿舍 - 月薪40000~56000元 台中市后里區 5年工作經驗 1天前更新展開
1.負責中廚炒爐小吃宴席。 2.掌控菜餚擺盤與出菜的順序。 3.處理烹飪前置處理工作與餐廳相關事務。 4.主管交辦事項。
績效獎金免費供餐員工團保員工國內、外進修補助員工手機配發或補助 - 月薪38000~40000元 台北市松山區 1年工作經驗 4天前更新展開
調酒師是一個充滿熱情和積極性的人，能夠為客人提供高水平的個性化和即時的服務。他/她負責酒吧的日常營運。 1. 提供顧客服務，並協助外同事互相支援 2. 執行部門的日常開閉店工作，確保所有團隊成員遵守酒店制定的服務標準、部門政策和操作程序。 3. 通過迅速歡迎並禮貌地服務客人，同時進行有意義的交流，提供卓越的服務。 4. 完全了解咖啡、飲品和菜單的供應內容，預測客人需求並提供高水準的服務。 5. 維持酒吧的高標準清潔、安全及設備狀況。 6. 確保酒吧及其設備保持清潔並完全可用。 7. 負責庫存檢查及酒吧用品的管理，確保所有庫存維持在適當水平，當庫存不足時，通知主管/經理。 8. 維持庫存記錄，並通知團隊如果有物品庫存不足或快要用完。 9. 認識LQA及富比士標準的重要性，以提供優秀的審核和服務表現。 10. 維持對酒店每日服務、活動、促銷及事件的最新了解，並有效地向團隊成員傳達所有變動，確保客人獲得最新資訊。 The Mixologist is a passionate and positive individual who provide a high level of personalized and timely service to the guests. The individual is responsible for running the daily operations of the bar. 1. Be an exemplary role model in inspiriting team members through strong demonstration of the Capella Culture and Service Philosophy. 2. Performs the daily opening/closing shift duties of the department and ensures that all team members comply with service standards, departmental policies and operating procedures set by the hotel. 3. Provide exceptional service to guests by promptly welcoming and courteously serving guests while engaging in meaningful conversation. 4. Be fully informed of Coffee, beverage and menu offerings, in anticipation of guest needs and to deliver highly attentive service. 5. Maintain high standards of cleanliness, safe and condition of the bar. 6. Ensure the bar and its equipment are clean and fully functional. 7. Responsible for inventory checks and management of all bar supplies, ensuring that all stocks are maintained. Notify supervisor/manager when stocks are running low. 8. Maintain a record of inventory supplies and inform the team should any item is low or running out. 9. Recognizes the importance of LQA and Forbes standards as to deliver excellent audit and service performance. 10. Maintain an up to date knowledge of the hotel daily services, activities, promotion, and event. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information.
家庭照顧假意外險壽險員工團保就業保險 - 面議（經常性薪資達4萬元或以上） 台北市松山區 5年工作經驗 4天前更新展開
對客房、公共區域打掃乾淨後進行檢查，確保品質標準。列印房態差異報表，驗證客房狀態，確定不一致的客房，確定客房清潔的優先順序，並更新退房狀態。協助客房經理管理日常運營，協調客房部與工程部、前臺的溝通。準備、工作報表，完成所需的文書工作。協助客房經理招聘、培訓、評估、諮詢、懲戒、激勵和指導員工等工作。 1.掌握酒店客房狀態，客人情況及其它相關資訊。 2.檢查員工服儀，行為規範及到崗情況。 3.制定工作計畫，培訓計畫及年度預算。 4.安排主管排班，分配工作任務並進行分工。 5.檢查監督各工作區域的清潔衛生和服務品質。 6.負責本部門所有機器設備的維護保養與更新。 7.檢查各分部主管制定的工作計畫。 8.每天抽查重要客人的房間、空房及維修房。 9.督導檢查各分部的培訓。 10.督導檢查各辦公室工作流程及工作狀況。 11.處理客人投訴。 12.熟悉部門內各方位的消防系統開關、設施的位置及使用方法。 13.完成上級安排的其它各項工作。 Inspect guest rooms, public areas, etc. after being cleaned by the Housekeeper to ensure quality standards. Run discrepancy reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update the status of departing guest rooms. Assist the Housekeeping manager in managing the daily operations. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, and Front Office. Prepare, distribute, and communicate changes in assignment sheets. Complete the required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. 1. Have the room status, the information of guests, and any other things 2. Checking the employee’s grooming, behaviors, and attendance. 3. Making a working plan, training plan, and annual budget 4. Arranging supervisor’s shift, tasks and dividing work 5. Checking sanitation hygiene and service in all working areas. 6. Responsible for the equipment’s corrective maintenance and update 7. Checking the working plan of supervisors 8. Snap Checking the guest’s room, empty room and repair room 9. Checking the training of Sub-sector 10. Checking working procedures and status in every office 11. Solving the guests’ complaints 12. Knowledge of fire protection systems, the location of equipment, and using method 13. Finish other works assigned by leaders.
家庭照顧假意外險壽險員工團保就業保險 - 月薪37000~40000元 台北市松山區 1年工作經驗 4天前更新展開
安全員將保護其指定的場域、資產和人員。處理醫療事故、撰寫事件報告、與各部門聯繫並提供所要之的相關資訊。 1.酒店內外各區域的定期巡邏。 2.確保酒店內外部人員皆遵守地方法律和酒店所制定的政策及程序，以維持安保的最高標準。 3.每日檢查各項監視器系統、電子安全設備和火災警報系統。 4.根據酒店政策與程序對各項事件、犯罪或可疑人物進行調查。 5.協助定期進行消防安全演習。 6.處理、回應及匯報任何事件，並保存各事件報告的彙整。 7.處理任何醫療事件，並在必要時向相關單位通報。 8.以友善和熱情的態度協助顧客、訪客、同事、供應商及合作夥伴。 9.確保工作區域保持整潔有序。 10.向相關部門回報任何問題或損壞，以確保館內的各項設施及服務沒有任何缺陷。 11.充分了解富比士服務標準對於提供卓越審計和服務績效的重要性。 12.與各部門維持緊密的工作關係，以確保營運上的有效溝通，成為部門間合作的榜樣。 13.嚴格遵守酒店所制定的部門營運標準、政策及程序。
家庭照顧假意外險壽險員工團保就業保險 - 月薪36000~40000元 台北市松山區 1年工作經驗 4天前更新展開
中餐廳領班將協助中餐廳主任在其負責區域內提供顧客服務，為顧客提供高效率、豪華且流暢的服務以及一流的用餐體驗。 1.協助中餐廳主任提供顧客服務，以實現卓越的營運績效。 2.確實地傳達期待、認可績效並產生一致的業務成果。 3.監督中餐廳開始與結束的工作流程，包含酒杯拋光和事前準備(如餐桌擺放，轉場以及清理等工作)、妥善儲存以及餐期結束後的器具盤點。 4.協調所屬工作區域內的職務，確保服務順利進行。 5.處理並排解顧客訴願，在系統內登錄顧客意見回饋。確保問題及時解決，讓顧客滿意。 6.保護顧客和同事的隱私與安全。 7.嚴格遵守酒店所制定的各項部門營運標準、政策和流程。 8.能夠執行部門內的所有職務，並在必要時協助輪班。 The Chinese Restaurant Captain assists the Chinese Restaurant Supervisor in providing guest service, ensuring an efficient, luxurious, and smooth service flow and stellar dining experience for our guests. 1. Assists The Chinese Restaurant Assistant Supervisor in providing guest service and delegating daily tasks to deliver an exceptional operating performance. 2. Communicates expectations, recognizes performance, and produces consistent desired business results. 3. Supervises the workflow of opening and closing shift including polishing of glassware and mis-en-place preparation (i.e. table setting, turnover, clean up, etc.), proper storage, and count of operating equipment at the end of the day. 4. Coordinate tasks within the assigned sector to ensure the smooth running of service. 5. Handling complaints and resolving service ‘Glitches’, keeping a record of all feedback under the appropriate system. Ensures that the issues are resolved on time to guests‘ satisfaction. 6. Protect the privacy and security of guests and coworkers. 7. Complies strictly with all departmental operating standards, policies, and procedures set by the hotel. 8. Be able to perform all tasks within the department and assist in shift coverage when necessary.
家庭照顧假意外險壽險員工團保就業保險 - 月薪36000~40000元 台北市松山區 1年工作經驗 今天剛更新展開
1. 應付帳款審核與入帳、立帳與沖帳作業。 2. 定期與客戶對帳，處理發票與付款相關查詢。 3. 協助月結作業與帳款明細及科目餘額表之編制。 4. 應付帳款帳齡分析與追蹤月底未請款費用。 5. 支援營業稅相關申報作業（含進項稅額登錄）。 6. 協助配合國稅局查核與會計師查帳所需資料提供。 7. 提供主管應付與費用分析資料，協助預算與決算作業。 8. 其他主管交辦事項。 1. Review and process accounts payable transactions, including invoice verification, booking, and clearing. 2. Conduct regular reconciliations with vendors and handle inquiries related to invoices and payments. 3. Assist in month-end closing processes, including preparation of payable details and account balance reports. 4. Perform accounts payable aging analysis and follow up on unbilled expenses at month-end. 5. Support VAT reporting tasks, including input tax registration and reconciliation. 6. Assist in providing required documentation for tax audits and external financial audits. 7. Provide accounts payable and expense analysis reports to management to support budgeting and year-end closing. 8. Perform other tasks as assigned.
家庭照顧假意外險壽險員工團保就業保險 - 面議（經常性薪資達4萬元或以上） 台北市松山區 4年工作經驗 3天前更新展開
Skills and Knowledge 1. Excellent selling skills and understanding of sales processes 2. Strong analytical skills to develop and review reports (including Revenue Management) and determine other opportunities and ways to increase business levels. 4. Ability to prioritize and organize multiple work assignments and delegate responsibility effectively. 5. Ability to communicate the Capella ethos to the Sales Team, to other employees at a property level and to guests 6. Strong problem-solving and organizational skills. 7. Strong presentation and platform skills. 8. Excellent negotiation skills 9. Strong customer and employee relations skills 10. Builds the department top line revenue by adhering to sales strategy guidelines set forth by the Director of Sales & Marketing. Identifies revenue opportunities for the hotel based on the event profile. 11. Excels at proactive selling. Targets key accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Proactively identifies, qualifies, and solicits new business to achieve personal and hotel revenue goals. Focuses on accounts with larger potential sales revenue. 12. Requires advanced knowledge of the principles and practices within the sales/marketing/hospitality profession. 13. Ensures a high level of customer satisfaction and builds long terms mutually beneficial customer relationships to support future revenue growth. 14. Must work well in stressful high pressure situations; maintain composure and objectivity under pressure. 15. Must be able to work with and understand financial information and data and basic arithmetic functions.
家庭照顧假意外險壽險員工團保就業保險 - 面議（經常性薪資達4萬元或以上） 台北市松山區 3年工作經驗 4天前更新展開
安全主任將協助安全經理領導團隊保護其指定的場域、資產和人員。處理醫療事故、撰寫事件報告、與各部門聯繫並提供所要之的相關資訊。 1.管理酒店的安全監控室營運，並安排酒店內外各區域的定期巡邏。 2.確保酒店內外部人員皆遵守地方法律和酒店所制定的政策及程序，以維持安保的最高標準。 3.每日檢查各項監視器系統、電子安全設備和火災警報系統。 4.根據酒店政策與程序對各項事件、犯罪或可疑人物進行調查。 5.監督並指導團隊成員執行所有安全和保全程序。確保同事嚴格遵守規定並針對違反之部分提出罰則。 6.規劃並定期進行消防安全演習以及火災危機與風險管理評估。 7.主持部門會議並安排每週的部門行事曆。 8.處理、回應及匯報任何事件，並保存各事件報告的彙整。 9.處理任何醫療事件，並在必要時向相關單位通報。 10.以友善和熱情的態度協助顧客、訪客、同事、供應商及合作夥伴。 11.確保工作區域保持整潔有序。 12.向相關部門回報任何問題或損壞，以確保館內的各項設施及服務沒有任何缺陷。 13.充分了解富比士服務標準對於提供卓越審計和服務績效的重要性。 14.與各部門維持緊密的工作關係，以確保營運上的有效溝通，成為部門間合作的榜樣。 15.嚴格遵守酒店所制定的部門營運標準、政策及程序。 The Security Supervisor aids the Manager, Security to lead the security team in protecting assigned premises, assets, and personnel. The individual is expected to handle medical incidents, compile incident reports, liaise with and provide relevant information requested by other departments. 1.Oversees the hotel’s security control and carry out regular patrols of all areas surrounding and within the hotel compound. 2.Uphold the highest standard of safety and security by ensuring that all internal and external personnel adhere to the policies and procedures set by the local law and the hotel. 3.Monitors and perform assessment checks of CCTV surveillance, all electronic security devices and fire alarm systems daily. 4.Conduct investigation of all incidents, crime or suspicious characters according to the policies and procedures set by the hotel. 5.Manage and coach all team members on all the safety and security procedures. Ensures strict compliance and advise on the consequences should they fail to comply. 6.Plan and execute fire safety, emergency exercises, fire hazard and evacuation plans on a timely basis. 7.Conduct team briefings and manage weekly schedules for security teams. 8.Manage, respond to and report incidents whilst keeping a compilation of all incident reports. 9.Handle all medical incidents and report to relevant authorities where necessary. 10.Assist guests, visitors, colleagues, suppliers and all public associates while maintaining a friendly and welcoming attitude. 11.Ensures that working areas are kept neat, organized and clean at all times. 12.Report any defects or work orders to the relevant department to ensure defect-free and safe operation of facilities and services for all guests and colleagues. 13.Recognizes the importance of Forbes standards as to deliver excellent service performance. 14.Maintains strong working relationships with other departments to ensure effective communications for operational issues, serves as a role model for inter-departmental collaboration and support. 15.Complies strictly to all departmental operating standards, policies and procedures set by the hotel.
家庭照顧假意外險壽險員工團保就業保險 - 月薪34000~38000元 台北市松山區 1年工作經驗 4天前更新展開
服務員充滿熱情並致力於提供嘉佩樂最高標準的服務，為每位顧客打造難忘的用餐體驗。事先預測顧客的服務需求，了解菜單、飲料單和每日特色菜的選項。 The Restaurant Server is an enthusiastic member who is dedicated to providing the highest standard of Capella in the curation of a memorable dining experience to all guests. The individual anticipates and service guests needs and is knowledgeable about all available menu options, beverage lists and daily specials. 1. 提供最高品質的舒適度，傳達嘉佩樂品牌、價值和願景，為顧客和團隊成員創造令人讚嘆的體驗 2. 預測顧客的服務需求，包含詢問顧客問題以了解需求，透過記錄喜好來提供個人化服務。 3. 確實檢查並結帳，遵守各項現金交易和信用卡交易流程/規範，包含增加及收取小費。 4. 充分了解菜單中的餐點和飲料品項並能夠推薦餐酒搭配以及推銷合適的替代品項。 5. 遵守各項部門的安全規定和流程，確保環境整潔及安全。 6. 專業、積極、即時地滿足顧客的服務需求。 7. 向廚房傳達各項餐點需求、飲食禁忌或其他特殊需求。 8. 充分了解富比士服務標準對於提供卓越審計和服務績效的重要性。 9. 處理並排解顧客訴願，在系統內登錄顧客意見回饋。確保問題及時解決，讓顧客滿意。 10. 依照活動類型和服務規定擺設餐桌，包含桌巾、杯盤和餐具的類型，確保各項用品均符合品質標準。 11. 執行餐廳開店與閉店的職務，包含收納及拆卸物品、清潔設備與區域、正確存放設備、將冰箱上鎖、補充備品、關燈、鎖門及完成日常清潔清單。 12. 使用各樣瓷器、玻璃杯和銀器前須拋光並檢查其外觀及清潔度。 13. 充分了解菜單中的每道餐點和飲料的成分與價格。 14. 遵循酒店特定流程處理任何緊急情況（如疏散、醫療緊急情況、自然災害）。 1. Provide the highest level of guest comfort and ensures the delivery of the Capella brand, values and vision, to create an amazing experience for our guests and team members. 2. Anticipate guests‘ service needs, including asking questions of guests to better understand their needs and provide personalized service through noting down guest preferences. 3. Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity. 4. Be knowledgeable in food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives. 5. Adhere to all departmental safety and security policies and procedures to ensure a clean, safe, and secure environment. 6. Address guests‘ service needs in a professional, positive, and timely manner. 7. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. 8. Recognizes the importance of Forbes standards as to deliver excellent audit and service performance. 9. Handling complaints and resolving service ‘Glitches’, keep a record of all feedbacks under the appropriate system. Ensures that the issues are resolved in a timely manner to guests’ satisfaction. 10. Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards. 11. Perform closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. 12. Polishes and inspects the cleanliness and presentation all china, glass, and silver prior to use. 13. To be knowledgeable of all ingredients and prices of the food and beverage listed on the menu. 14. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
家庭照顧假意外險壽險員工團保就業保險 - 面議（經常性薪資達4萬元或以上） 台北市松山區 3年工作經驗 4天前更新展開
餐務副理將協助餐務經理管理餐務部門的日常營運，確立高效、有效生產成本的操作方式，以確保運作順暢，並通過規劃、組織、指導和控制餐務操作和管理，從而最大程度地提高客人滿意度。 1. 監控並確保處理破損物品的行政工作，以提供持續反饋給現場團隊，作為減少破損和損失的工具。 2. 嚴格遵守已建立的運營支出，並確保控制所有成本。 3. 參與制定年度運營預算，包括運營成本、運營設備和固定設備與設備需求，以符合年度營運計劃的編制。 4. 監督並維護整潔、清潔的後廚食品和飲料區域，為所有餐廳和宴會提供乾淨的運營設備，根據預期的營運水平。 5. 高效協調餐務部門的所有活動，確保廚房器具、餐具、玻璃器皿和清潔用品及設備均有足夠的預定庫存。 6. 監督廚房和後廚食品和飲料區域的夜間清潔餐務人員。 7. 處理投訴和解決服務中的問題，記錄所有反饋，確保問題能夠及時得到解決，以達到客人滿意度。 8. 在更新標準操作程序方面協助高層，根據酒店標準和商業水平提出改進建議，以提高工作效率和績效。 9. 確保所有團隊成員都認識到富比士準則的重要性，以提供優秀的審核和服務表現。 10. 審查並向廚師及餐飲辦公室提交以下報告：每週和每月破損和損失報告、化學消耗報告、HACCP記錄、臨時管家檔案、健康檢查記錄、培訓師報告、簽署的清潔時間表。 The Assistant Chief Steward assists the Chief Steward in the supervision and coordination of the daily stewarding department operations. The individual establishes efficient, and productive costs to ensure a smooth operation and therefore contributes to maximizing guest satisfaction consistently through planning, organizing, directing, and controlling the stewarding operation and administration. 1. Monitors and ensures that breakages are administrated to provide constant feedback to the operation as a tool to reduce breakages and losses. 2. To strictly adhere to the established operating expenses and ensure that all costs are controlled. 3. Participates in the formulation of the Annual Operating Budget, operating cost, operating equipment, and FF&E requirements in line with the compilation of the Annual Business Plan. 4. Supervises and maintains an organized, clean, and sanitized back-of-house Food & Beverage area and provides all outlets and banquets with clean operating equipment, based on expected business levels. 5. Efficiently coordinate all the activities of the Stewarding department ensuring that at all times there is a sufficient established stock of kitchen utensils, crockery, glassware, and cleaning supplies and equipment. 6. To supervise night cleaning Stewards in the kitchen and back-of-house food and beverage areas. 7. Handling complaints and resolving service ‘Glitches’, keeping a record of all feedback under the appropriate system. Ensures that the issues are resolved promptly to guests’ satisfaction. 8. Assists the higher management in updating the Standard Operating Procedures by the hotel standards and business level by suggesting improvements to improve the efficiency of work and performance. 9. Ensure all team members recognize the importance of Forbes standards to deliver excellent audit and service performance. 10. Review and submit reports to the Chefs & Food & Beverage Office the following: Weekly & Monthly Breakage and Loss Report, Chemical Consumption Report, HACCP Records, File on casual Stewards, Health Inspection Records, Trainer‘s Report, Signed Cleaning schedule.
家庭照顧假意外險壽險員工團保就業保險 - 月薪38000~42000元 台北市松山區 2年工作經驗 今天剛更新展開
2025/9全新開幕，業界首創獨棟三層酒吧，每層有獨特主題，不同風格，歡迎加入! https://capellahotels.com/en/capella-taipei/the-glasshouse 酒吧領檯/帶位員迎接及歡迎顧客進入餐廳。負責餐廳預訂、座位排位及引導顧客就座。 1.以微笑、眼神交流和友善的問候來歡迎和感謝顧客，並儘可能地使用顧客的姓名稱呼他們。 2.接聽電話並接受訂位，詢問並記錄顧客的喜好或任何特殊需求/慶祝活動，將此資訊分享給廚房人員或主管。 3.準確地記錄所有預訂，登記各項特殊需求並傳達給相關同事，以提供最高水準的用餐體驗。 4.隨時掌握酒店日常服務、活動、促銷等最新資訊。若有任何變更，需向團隊成員更新以確保顧客收到最新資訊。 5.了解各項酒店產品、各餐廳菜單及促銷活動。積極推銷各式優惠，盡可能提高酒店的營收。 6.關懷候位的顧客並向他們介紹酒店服務和周遭景點的相關資訊。 7.依照現場營運狀況、餐廳規定以及指定保留席的需求，控管餐廳的人潮以確保順利營運。 8.引導顧客就座後，將相關資訊交接給領班。 9.積極傾聽並回應顧客的詢問、疑慮和需求。 10.透過陪同、文字解釋、或在紙上寫下指示等方式來協助任何殘障人士（如視力、聽力或肢體障礙）。 11.確保餐桌擺設正確，每個座位前都有餐巾、乾淨的餐具及標準餐桌擺設中所需的各項物品。 12.執行餐廳開店與閉店的職務，包含收納及拆卸物品、清潔設備與區域、正確存放設備、補充備品、關燈、鎖門及完成日常清潔清單。 The The Glasshouse Bar Host/Hostess greets and welcomes guests entering the restaurant. The individual is responsible for taking dining reservations and assigning and seating guests to the table. 1. Welcome and acknowledge every guest with a smile, eye contact, and a friendly verbal greeting, using the guest‘s name when possible. 2. Answer phones and take dining reservations from guests, ask and record preferences or special requests/occasions, and relay this information to kitchen staff or management. 3. Maintains accurate recording of all reservations and ensures that special preferences are logged and communicated to relevant colleagues to provide the highest level of dining experience. 4. Maintain an up-to-date knowledge of the hotel‘s daily services, activities, promotions, and events. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information. 5. Be the champion of hotel offerings, all outlet menus, and special promotions. Actively upsell or cross-promote special offers within the hotel to maximize revenue generation for the hotel. 6. Engage guests in waiting with regards and provide more information on the property services and area attractions/offerings. 7. Ensures smooth running of the outlet by managing customer flow among the service sections, taking into account requests for a particular table or section, depending on availability and operating standards. 8. Escort and seat the guests at their table before handing over to the station Captain. 9. Actively listen and respond positively to guest questions, concerns, and requests. 10. Assist individuals with disabilities, (e.g. visually, hearing, or physically impaired) by escorting them when requested, using words to explain actions, writing directions on paper, etc. 11. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. 12. Performs opening and closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, restocking items, turning off lights, locking doors, and completing daily cleaning checklists.
家庭照顧假意外險壽險員工團保就業保險 -
