• 月薪30500~37200元 新北市中和區 工作經歷不拘 1天前更新
    1.商品陳列、補貨上架。 2.倉庫整理、賣場環境維護。 3.提供顧客之接待與需求服務。 4.POS系統操作,顧客收銀結帳。 5.協助同事工作,完成主管交辦事項。
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  • 面議(經常性薪資達4萬元或以上) 台北市松山區 4年工作經驗 1天前更新
    We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world Position : Recruiting Coordinator 【Role Overview】 Each interview candidate‘s interview experience with Coupang will also deeply affect the candidate‘s impression of Coupang, so this position plays an important role. Additionally, our teams need to work across departments. You need to work with multiple departments and communicate closely with the recruiting team and the hiring department to support Coupang‘s leadership principle of 〝Hire & Develop the Best〝. 【What You Will Do】 • Recruitment process management, including coordination and operation of candidate‘s interview scheduling, employment contract management, and onboarding • Establish and operate recruitment procedures based on close communication with candidates, recruiters, and business • Collaborate with the Global Mobility team to provide comprehensive services for smooth recruitment of Expat candidates • Projects to enhance candidate experience and improve recruitment process • Manage candidate database and respond to operational issues using the Recruiting System 【Basic Qualifications】 • More than 4 years of HR/Coordinating experience • English communication skills • Ability to work well with colleagues in other departments • Ability to proactively identify problems and proactively improve them • Able to handle multiple tasks simultaneously and able to prioritize in a rapidly changing environment • High awareness of personal information protection and security of interview candidates 【Preferred Qualifications】 • Have relevant business experience for Expat candidates • Experience in arranging interviews (High volume) • Greenhouse (Applicant Tracking System) and Workday (HR System) experience 【Recruitment Process】 • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 【Things to Consider】 • This job posting may be closed prior to the stated end date for application if all openings are filled. • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. • Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants. 【Equal Opportunities for All】 Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.
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  • 月薪35000元 台北市松山區 3年工作經驗 1天前更新
    Coupang酷澎正在改變顧客的日常生活,我們的願景是創造一個讓人們不禁自問: 「沒有Coupang酷澎,怎麼生活?」的世界。Coupang酷澎創立的初衷是渴望把購物、飲食和生活變得比以往更便利。秉持初心,我們正在顛覆數十億美元規模的商業模式。作為全球發展最快速的零售公司之一,我們在商業界樹立了可靠的聲譽和存在。 擁有新創公司的文化,配上大型全球上市公司的資源優勢,這使我們能夠持續創新和快速推出新服務。在Coupang酷澎的每一天都令人振奮,你可以發揮創造力,親身參與、見證自己和團隊的成長。 我們的使命是打造商業的未來,挑戰傳統,突破極限。如果你渴望在不斷變化的高科技世界中創造影響力,那麼現在就加入我們吧。 職位: Customer Service Specialist 客服專員 主要職責: - 管理外包客服 (1) 一線專員或SV處理錯誤 > Feedback相關錯誤內容並教導處理方式以利得到改善,提升服務品質 (2) 外包客服碰到系統問題及相關障礙 > 協助請工程師確認並協助排解 (3) 一線專員及SV發生無法解決之棘手問題 > 協助處理及回報 擔任用戶聯絡窗口,協助請相關單位處理用戶問題 (1) 一線專員按照指南處理用戶諮詢案件,但無法於一線解決的問題會進行升級 > 依照組內SOP請相關單位協助確認或處理用戶之問題 > 提供正確即時之回覆,解決用戶問提並提升用戶滿意度 (2) 針對問題案件安排聯繫用戶 > 相關單位通報問題件時,安排專員連繫用戶進行相關說明(提供說明話術及處理方式給專員等) 流程改善 透過處理各式案件及問題改善SOP以提升顧客體驗 > 透過處理業務發掘系統或內部流程之問題點,改善組內或一線專員流程,提升業務效率及服務品質 其他補充: 報到後兩周須至辦公室進行新人訓練,訓練結束後就可以在家上班 此職位是排班輪班制,一個月輪一次班,休假是排班制 日班0900-1800 基本要求: • (必備)中文聽說讀寫能力。 • 基本韓文.英文能力(聽說讀寫) • 具備在快節奏環境下工作經驗及迅速調適之能力 • 細心且緊急應變能力 • 具客服經驗,有客服中心或類似環境的經驗尤佳。 • 溝通和人際技巧強,能有效和顧客、團隊成員、其他利害關係人溝通。 加分條件: • 客服經驗 • 電商經驗 招募流程 申請資格審核 – 電話面試 – 2場視訊面試 – 錄取通知 招聘流程的確切性質可能會根據具體工作而有所不同,並且可能會因日程安排或其他情況而發生變化。 面試時間表和結果將透過電子郵件地址通知應徵人員。 需要考慮的事項: 如果空缺職位已填補,則此職位發布可能會在規定的申請結束日期之前關閉。 如果發現候選人在申請過程中提交了虛假信息,Coupang 有權撤銷聘用邀請。 Coupang 不歧視殘疾申請人。 我們很自豪能為所有申請人提供平等的機會。
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  • 時薪197~197元 台北市萬華區 工作經歷不拘 1天前更新
    1.商品陳列、補貨上架。 2.倉庫整理、賣場環境維護。 3.提供顧客之接待與需求服務。 4.POS系統操作,顧客收銀結帳。 5.協助同事工作,完成主管交辦事項。
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  • 時薪190元 台中市北區 工作經歷不拘 1天前更新
    1.負責介紹及銷售門市商品。 2.提供顧客之接待與需求服務(如:電話諮詢、調貨、修改、包裝及退換貨處理)。 3.負責商品進貨入庫、銷售管理及庫存管理。 4.負責商品包裝、陳列及促銷品換檔工作。 5.維持店櫃週遭之整潔。
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    產假全勤獎金三節獎金績效獎金員工團保
  • 時薪190元 台中市北區 工作經歷不拘 1天前更新
    1. 以電子掃瞄或手動輸入方式,將商品價格輸入收銀機或銷售系統進行收費,最後開立統一發票交付顧客 2. POS系統收銀機操作、結帳 3. 寄物和顧客服務工作 4. 接受顧客詢問或主動提供諮商建議給顧客 5. 陳列商品、清潔櫥窗、維持營業場所的整潔與美觀
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  • 面議(經常性薪資達4萬元或以上) 台北市信義區 8年工作經驗 1天前更新
    We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world. Job Title: Senior Manager, Program Management What will you do? This role is pivotal in driving cross-functional projects, leading feature development initiatives, and ensuring operational readiness for new product rollouts. The ideal candidate will act as a bridge between the Operations Team and cross-functional team ensuring align with business objectives and enhance service excellence. Key Responsibilities 1. Project Management & Execution • Lead and manage end-to-end cross-functional projects within the Operations scope. • Define project goals, scope, milestones, and deliverables in collaboration with stakeholders. • Ensure effective project governance, documentation, timeline tracking, and risk management. 2. Product Roadmap and Feature Development Coordination • Act as the operations team’s primary contact for all product and feature development initiatives. • Gather, validate, and prioritize business requirements from internal stakeholders. • Translate operational needs into detailed feature/functionality specifications for product teams. • Collaborate with Product Managers, Engineers, and UX/UI teams to align on development goals. • Drive UAT, feedback collection, and readiness preparation. 3. Stakeholder Communication & Alignment • Serve as a key liaison between the operations team, Product, Engineering, and Data teams. • Facilitate regular project syncs, reporting, and business reviews with internal stakeholders. • Maintain alignment between business priorities and product/technical execution. 4. Operational Optimization & Change Management • Identify and analyze operational inefficiencies; propose scalable solutions and improvements. • Support system/process changes through structured change management planning. • Develop and implement SOPs, workflows, and knowledge base updates aligned with new features. 5. Performance Monitoring & Reporting • Define success metrics and KPIs for project/feature performance. • Provide ongoing reporting to leadership and stakeholders on progress and impact. Recruitment Process: • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider: • This job posting may be closed prior to the stated end date for application if all openings are filled. • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. • Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
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  • 時薪197~197元 台北市中正區 工作經歷不拘 1天前更新
    1.商品陳列、補貨上架。 2.倉庫整理、賣場環境維護。 3.提供顧客之接待與需求服務。 4.POS系統操作,顧客收銀結帳。 5.協助同事工作,完成主管交辦事項。
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    年節獎金分紅入股員工生日禮金年終獎金三節獎金
  • 月薪35000元 台中市北區 工作經歷不拘 1天前更新
    1.負責介紹及銷售門市商品。 2.提供顧客之接待與需求服務(如:電話諮詢、調貨、修改、包裝及退換貨處理)。 3.負責商品進貨入庫、銷售管理及庫存管理。 4.負責商品包裝、陳列及促銷品換檔工作。 5.維持店櫃週遭之整潔。
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  • 月薪30000元 台中市北區 工作經歷不拘 1天前更新
    1.負責介紹及銷售門市商品。 2.提供顧客之接待與需求服務(如:電話諮詢、調貨、修改、包裝及退換貨處理)。 3.負責商品進貨入庫、銷售管理及庫存管理。 4.負責商品包裝、陳列及促銷品換檔工作。 5.維持店櫃週遭之整潔。
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    產假全勤獎金三節獎金績效獎金員工團保
  • 時薪190~190元 台南市北區 工作經歷不拘 1天前更新
    工作內容: 1.商品陳列、補貨上架。 2.倉庫整理、賣場環境維護。 3.提供顧客之接待與需求服務。 4.POS系統操作,顧客收銀結帳。 5.服務台辦卡/寄物/退換貨。 6.協助同事工作,完成主管交辦事項。
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  • 月薪28590元 台中市北區 工作經歷不拘 1天前更新
    1.負責介紹及銷售門市商品。 2.提供顧客之接待與需求服務(如:電話諮詢、調貨、修改、包裝及退換貨處理)。 3.負責商品進貨入庫、銷售管理及庫存管理。 4.負責商品包裝、陳列及促銷品換檔工作。 5.維持店櫃週遭之整潔。
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    產假全勤獎金三節獎金績效獎金員工團保
  • 面議(經常性薪資達4萬元或以上) 台北市松山區 工作經歷不拘 1天前更新
    The team is looking for a Program Manager who is customer-obsessed, motivated, has a bias for action, and can think systemically to bring to life new areas of business for the team. This role will work closely with cross-departmental teams to build operational plans to launch and scale new initiative programs. This role requires an individual with excellent attention to detail, a knack for operational process planning, analytical capabilities, and strong business acumen. Additionally, this candidate will be a self-starter, comfortable operating in ambiguous environments, and will own working with multiple operational processes across a wide range of stakeholder teams. The candidate will have a successful track record of collaborative relationship building, program and project management, leading projects and teams, and reporting and analysis capabilities. What you will do: * With improving catalog quality in Taiwan Coupang Marketplace in mind, create scalable and automated solutions for end-to-end management of new programs in partnership with various internal teams. Develops SOP for manual management where automation is not possible. * Manage a team of 10-15 contractors (daily attendance, performance monitoring and evaluation, workload management etc) * When an issue arises, dive deep into the roots of the issue, propose solutions supported by data and facts. * Drive improvement in operational performance and lead projects to further expand our business and enhance both our customer’s and partner teams experience. * Clearly communicates goals, roles, responsibilities, success metrics and desired outcomes to cross-functional project teams and program stakeholders. * Works independently, but also influences and manages project teams, sub-teams and subject matter experts to develop, test or implement new ideas or process improvements. * Ensures that multiple projects within the program roadmap meet specified timelines to deliver results. Basic Qualifications: * 4 years of experience in program/project/process management or business operations preferably in the e-commerce industry. * English speaking and writing skills are a must. * Highly analytical, detail-oriented, strong business sense, and willingness to work within a fast-paced and growing environment Excel skills * Ability to gather, analyze, and organize large amounts of data and provide insight and recommendation * Strong Excel skills Preferred Qualifications: * 1 year of people management experience. * SQL or other data-building experience is a strong plus.
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  • 面議(經常性薪資達4萬元或以上) 台北市松山區 7年工作經驗 1天前更新
    We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world. Position : Principal I, Compliance What will you do? 1. Develop and maintain Compliance Checklists/Guidelines for Product Compliance Audits- These checklists will be developed and maintained to test the compliance requirements including Product listing, SDP /labelling requirements, quality check, storage & transportation, product recall reporting and safe disposal related requirements for products across categories. 2. Develop a risk-based plan to conduct audits related to Product Compliance Audits. These reviews would be conducted On-site and Off-site reviews. Review the data related to supplier performance, product returns, customer complaints to analyze potential risks. escalate structural issues that should be approached throughout the company and chase remediation progress 3. Develop a method to collect, retain, and assess applicable laws, regulations, and pertinent standards and conduct research, assessing impact, and communicating results, legislative or regulatory updates to business partners about these applicable laws and regulations. 4. Lead the development and implementation of risk management strategies to ensure the safety and compliance of products sold by third-party sellers. 5. Identify and assess potential risks related to product safety, regulatory compliance, and marketplace policies. 6. Conduct periodic audits and reviews to ensure compliance with internal policies and external regulations. 7. Act as a liaison with regulatory agencies and industry bodies to stay informed of emerging risks and regulatory changes. Essential Qualifications: Working experience 7-10+ years, quality assurance, quality controls, and/or quality audit role, especially project management Solves the problem by supporting projects of importance/scale that can affect strategy execution and direction of the strategy Knowledge of food supply chain and enforcement processes in high volume retail industries and related legal requirements Need to have project management skills, strong communication, and vision to get the project completed on time A mix of policy and project management experience Problem solver, Self-driven, Interpersonal skill, Team player Ability to thrive in a high energy environment where tactical and strategic activities are driven in parallel Preferred Qualifications: + 7 years direct experience in compliance program management within fast-paced, technology driven retail businesses a strong plus Key Competencies: overall process ownership; deals well with ambiguity, functions well and able to clearly define processes in loosely structured situations; comfortable with following up on Strong attention to detail and organizational skills to work independently and autonomously. Good problem solving skill: acts decisively, promptly and confidently. Not afraid to contradict others and proactively offering solutions.
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  • 隨薪所欲