Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements.
Provides product, service, or equipment technical and engineering information by answering questions and requests.
Establishes new accounts and services accounts by identifying potential customers; planning and organizing his/her sales call schedule.
Prepares RFQs by studying specifications, plans, and related customer documents; consults with colleagues, and other professional and technical personnel.
Determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in the customer environment.
Gains customer acceptance of SIBCO’s products by explaining or demonstrating technical benefits and with that cost reductions and operations improvements.
Presents and discusses quotations customers
Works diligently to close the order with the customer
Manages the order fulfillment, delivery, installation, commissioning and acceptance
Accompanies customers for training abroad and provides translation and interpretation during these microwave design trainings
Develops customer‘s staff by providing technical information and training.
Prepares sales reports by collecting, analyzing, and summarizing sales information and engineering and application trends.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.
Contributes to team effort by accomplishing related results as needed
10+ year experience as a sales engineer with a proven track record in technical consultative sales
MSc or PhD engineering, physics or equivalent 10+ years’ experience in design and product sales
Is a problem solver and consultative seller to the customer’s needs
Is a success oriented closer of purchase orders
Deep knowledge of the relevant design and manufacturing processes
Strong client relationship management and development aptitude
Possesses solid presentation skills
Ability to work with remote post-sales support and engineering resources to solve customer technical issues
Has a desire to make a significant contribution to a rapidly growing organization Fluent in Mandarin and English, both verbal and written
Travel is expected to be between 30-50％, including travel to customers and suppliers in China / Taiwan / Japan / Korea, Europe and the US.