• 面議(經常性薪資達4萬元或以上) 桃園市大園區 8年工作經驗 49天前更新
    1.負責客房業務營運統籌管理與執行飯店營運目標 。 2.督導單位各項預算編列、檢核實際運作狀況與單位制度建立 。 3.隨時掌握住房狀況與主要客群,創造最佳住房率並確保營收。 4.提供同仁有效培訓、優化部門人力及各部門運作整合。確保GSS皆能達到要求。 5.營運現場人力配置與調度。 6.顧客關係維護與客訴處理、館內緊急事故處理與追蹤。 7.編列部門年度預算及年度工作計劃。
    展開
    員工餐廳國內旅遊國外旅遊春酒員工結婚補助
  • 月薪31000~33000元 桃園市大園區 1年工作經驗 49天前更新
    1.依集團規範及飯店清潔標準,徹底清理客房並整理備品及布巾擺設。 2.送洗衣服及布巾之收發、登記、盤點及統計報表。 3.制服之報廢、儲存、發放、歸還及借入(出)等工作。 4.協助住客送洗衣物的清點、收發,並進行盤點作業。 5.管理倉庫盤點,保持物品供應充足。 6.主管交辦事項及團隊人力支援。
    展開
    員工餐廳國內旅遊國外旅遊春酒員工結婚補助
  • 月薪31000~33000元 桃園市大園區 1年工作經驗 49天前更新
    1.接聽電話、傳達或配合辦理服務事項 2.處理報表、行政庶務、文件處理、房務備品倉庫管理 3.協助客房清潔整理 4.熟悉電腦作業 5.完成主管交辦事項
    展開
    員工餐廳國內旅遊國外旅遊春酒員工結婚補助
  • 月薪30000~32000元 桃園市大園區 工作經歷不拘 49天前更新
    1.飯店大門迎賓服務,行李寄存及運送至客房服務 2.館內車輛引導及停車場管理 3.旅客接駁車至機場或高鐵站(須具備小客車駕照) 4.巡視飯店公共區域、停車場、機房及出入口安全維安作業 5.須配合輪班(大夜班津貼300元/天) 6.辦理主管交辦事項
    展開
    員工餐廳國內旅遊國外旅遊春酒員工結婚補助
  • 月薪40000~56000元 台中市后里區 5年工作經驗 10天前更新
    1.負責中廚炒爐小吃宴席。 2.掌控菜餚擺盤與出菜的順序。 3.處理烹飪前置處理工作與餐廳相關事務。 4.主管交辦事項。
    展開
    員工國內、外進修補助員工手機配發或補助員工退休規劃(包括退休金及退休後之福利等)員工及眷屬喪葬補助需穿著員工制服
  • 月薪38000~40000元 台北市松山區 1年工作經驗 3天前更新
    調酒師是一個充滿熱情和積極性的人,能夠為客人提供高水平的個性化和即時的服務。他/她負責酒吧的日常營運。 1. 以身作則,通過強烈展示Capella文化和服務理念,激勵團隊成員。 2. 執行部門的日常開閉店工作,確保所有團隊成員遵守酒店制定的服務標準、部門政策和操作程序。 3. 通過迅速歡迎並禮貌地服務客人,同時進行有意義的交流,提供卓越的服務。 4. 完全了解咖啡、飲品和菜單的供應內容,預測客人需求並提供高水準的服務。 5. 維持酒吧的高標準清潔、安全及設備狀況。 6. 確保酒吧及其設備保持清潔並完全可用。 7. 負責庫存檢查及酒吧用品的管理,確保所有庫存維持在適當水平,當庫存不足時,通知主管/經理。 8. 維持庫存記錄,並通知團隊如果有物品庫存不足或快要用完。 9. 認識LQA及富比士標準的重要性,以提供優秀的審核和服務表現。 10. 維持對酒店每日服務、活動、促銷及事件的最新了解,並有效地向團隊成員傳達所有變動,確保客人獲得最新資訊。 The Mixologist is a passionate and positive individual who provide a high level of personalized and timely service to the guests. The individual is responsible for running the daily operations of the bar. 1. Be an exemplary role model in inspiriting team members through strong demonstration of the Capella Culture and Service Philosophy. 2. Performs the daily opening/closing shift duties of the department and ensures that all team members comply with service standards, departmental policies and operating procedures set by the hotel. 3. Provide exceptional service to guests by promptly welcoming and courteously serving guests while engaging in meaningful conversation. 4. Be fully informed of Coffee, beverage and menu offerings, in anticipation of guest needs and to deliver highly attentive service. 5. Maintain high standards of cleanliness, safe and condition of the bar. 6. Ensure the bar and its equipment are clean and fully functional. 7. Responsible for inventory checks and management of all bar supplies, ensuring that all stocks are maintained. Notify supervisor/manager when stocks are running low. 8. Maintain a record of inventory supplies and inform the team should any item is low or running out. 9. Recognizes the importance of LQA and Forbes standards as to deliver excellent audit and service performance. 10. Maintain an up to date knowledge of the hotel daily services, activities, promotion, and event. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information.
    展開
    就業保險產假產檢假安胎假家庭照顧假
  • 面議(經常性薪資達4萬元或以上) 台北市松山區 5年工作經驗 3天前更新
    對客房、公共區域打掃乾淨後進行檢查,確保品質標準。列印房態差異報表,驗證客房狀態,確定不一致的客房,確定客房清潔的優先順序,並更新退房狀態。協助客房經理管理日常運營,協調客房部與工程部、前臺的溝通。準備、工作報表,完成所需的文書工作。協助客房經理招聘、培訓、評估、諮詢、懲戒、激勵和指導員工等工作。 1.掌握酒店客房狀態,客人情況及其它相關資訊。 2.檢查員工服儀,行為規範及到崗情況。 3.制定工作計畫,培訓計畫及年度預算。 4.安排主管排班,分配工作任務並進行分工。 5.檢查監督各工作區域的清潔衛生和服務品質。 6.負責本部門所有機器設備的維護保養與更新。 7.檢查各分部主管制定的工作計畫。 8.每天抽查重要客人的房間、空房及維修房。 9.督導檢查各分部的培訓。 10.督導檢查各辦公室工作流程及工作狀況。 11.處理客人投訴。 12.熟悉部門內各方位的消防系統開關、設施的位置及使用方法。 13.完成上級安排的其它各項工作。 Inspect guest rooms, public areas, etc. after being cleaned by the Housekeeper to ensure quality standards. Run discrepancy reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update the status of departing guest rooms. Assist the Housekeeping manager in managing the daily operations. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, and Front Office. Prepare, distribute, and communicate changes in assignment sheets. Complete the required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. 1. Have the room status, the information of guests, and any other things 2. Checking the employee’s grooming, behaviors, and attendance. 3. Making a working plan, training plan, and annual budget 4. Arranging supervisor’s shift, tasks and dividing work 5. Checking sanitation hygiene and service in all working areas. 6. Responsible for the equipment’s corrective maintenance and update 7. Checking the working plan of supervisors 8. Snap Checking the guest’s room, empty room and repair room 9. Checking the training of Sub-sector 10. Checking working procedures and status in every office 11. Solving the guests’ complaints 12. Knowledge of fire protection systems, the location of equipment, and using method 13. Finish other works assigned by leaders.
    展開
    就業保險產假產檢假安胎假家庭照顧假
  • 面議(經常性薪資達4萬元或以上) 台北市松山區 5年工作經驗 3天前更新
    協助三層樓酒吧/餐酒館的廚房區域,確保所製作的各項餐點品質穩定且符合水準,遵從嘉佩樂標準規範來提供專業、有禮、高效且靈活的服務,以大幅提升顧客滿意度。 1. 遵循嘉佩樂酒店的規範,生產穩定且高品質產品,並提供專業、有禮、高效且靈活的服務。 2. 擁有完整的工作知識和技能,能夠監督、糾正並展示各項職責以確保其符合標準。 3. 能夠靈活地在各餐飲部門內輪替值班。 4. 能夠獨立執行所被分配到的工作區域職務。 5. 維持廚房的一貫標準並遵循該廚房所規範的準則。 6. 於日誌中回報每日產能以及任何問題,包括損壞和破損。 7. 遵循酒店的標準作業流程。 8. 充分熟悉酒店所提供的各項服務與設施。 9. 執行所屬廚房的開始及結束營業的作業流程。 10. 對於菜單內的各項餐點和飲品有全盤的了解,並能夠針對餐飲搭配做推薦以及推銷。 11. 確保工作場所及週邊區域維持整潔有序,並遵守食品安全的標準作業流程。 12. 控管營運備品數量並減少損壞或浪費。 13. 以有禮且有效率的方式處理顧客需求,並向主管報告任何顧客投訴或問題。 Assist in the kitchen areas of the three-story bar/wine bistro, ensuring the quality and consistency of all dishes prepared meet the standards. Follow Capella‘s guidelines to provide professional, courteous, efficient, and flexible service, significantly enhancing customer satisfaction. 1. To produce a consistent, high-quality product and provide a courteous, professional, efficient, and flexible service at all times, following the Capella Standards of Performance. 2. To have a full working knowledge and capability to supervise, correct, and demonstrate all duties and tasks in the assigned Place of Work to the standard set. 3. To be entirely flexible and adapt to rotate within the Food & Beverage Department of the hotel as assigned. 4. To independently be able to run the section you are assigned to. 5. To maintain the general standards of the kitchen as well as the implementation of the kitchen manual rules and regulations for your section. 6. Report in the logbook all productions and problems daily including spoilage and breakage. 7. Follow the SOP‘s of the hotel. 8. To be fully conversant with all services and facilities offered by the hotel. 9. To perform opening and closing procedures established for the Place of Work as assigned. 10. To have a thorough understanding and knowledge of all Food & Beverage items on the menu and the ability to recommend Food & Beverage combinations and upsell alternatives. 11. To ensure that the Place of Work and surrounding area is kept clean and organized at all times and follow food safety SOP’s. 12. To monitor operating supplies and reduce spoilage and wastage. 13. To handle guest inquiries courteously and efficiently and report guest complaints or problems to supervisors.
    展開
    就業保險產假產檢假安胎假家庭照顧假
  • 月薪36000~40000元 台北市松山區 1年工作經驗 3天前更新
    安全員將保護其指定的場域、資產和人員。處理醫療事故、撰寫事件報告、與各部門聯繫並提供所要之的相關資訊。 1.酒店內外各區域的定期巡邏。 2.確保酒店內外部人員皆遵守地方法律和酒店所制定的政策及程序,以維持安保的最高標準。 3.每日檢查各項監視器系統、電子安全設備和火災警報系統。 4.根據酒店政策與程序對各項事件、犯罪或可疑人物進行調查。 5.協助定期進行消防安全演習。 6.處理、回應及匯報任何事件,並保存各事件報告的彙整。 7.處理任何醫療事件,並在必要時向相關單位通報。 8.以友善和熱情的態度協助顧客、訪客、同事、供應商及合作夥伴。 9.確保工作區域保持整潔有序。 10.向相關部門回報任何問題或損壞,以確保館內的各項設施及服務沒有任何缺陷。 11.充分了解富比士服務標準對於提供卓越審計和服務績效的重要性。 12.與各部門維持緊密的工作關係,以確保營運上的有效溝通,成為部門間合作的榜樣。 13.嚴格遵守酒店所制定的部門營運標準、政策及程序。 The security officer will protect their designated areas, assets, and personnel. They will handle medical incidents, write incident reports, liaise with various departments, and provide the necessary relevant information. 1. Conduct regular patrols of various areas both inside and outside the hotel. 2. Ensure that all personnel inside and outside the hotel comply with local laws and the hotel’s established policies and procedures to maintain the highest security standards. 3. Inspect all surveillance systems, electronic security devices, and fire alarm systems daily. 4. Investigate incidents, crimes, or suspicious individuals according to hotel policies and procedures. 5. Assist with regular fire safety drills. 6. Handle, respond to, and report any incidents, and maintain records of event reports. 7. Address any medical incidents and report them to the relevant authorities if necessary. 8. Assist customers, visitors, colleagues, suppliers, and partners with a friendly and welcoming attitude. 9. Ensure that work areas are kept clean and organized. 10. Report any issues or damage to the relevant departments to ensure that facilities and services within the hotel are flawless. 11. Fully understand the importance of Forbes service standards in providing exceptional audit and service performance. 12. Maintain close working relationships with various departments to ensure effective communication in operations and set an example of interdepartmental cooperation. 13. Strictly adhere to the hotel’s operational standards, policies, and procedures.
    展開
    就業保險產假產檢假安胎假家庭照顧假
  • 月薪36000~40000元 台北市松山區 1年工作經驗 3天前更新
    中餐廳領班將協助中餐廳主任在其負責區域內提供顧客服務,為顧客提供高效率、豪華且流暢的服務以及一流的用餐體驗。 1.協助中餐廳主任提供顧客服務,以實現卓越的營運績效。 2.確實地傳達期待、認可績效並產生一致的業務成果。 3.監督中餐廳開始與結束的工作流程,包含酒杯拋光和事前準備(如餐桌擺放,轉場以及清理等工作)、妥善儲存以及餐期結束後的器具盤點。 4.協調所屬工作區域內的職務,確保服務順利進行。 5.處理並排解顧客訴願,在系統內登錄顧客意見回饋。確保問題及時解決,讓顧客滿意。 6.保護顧客和同事的隱私與安全。 7.嚴格遵守酒店所制定的各項部門營運標準、政策和流程。 8.能夠執行部門內的所有職務,並在必要時協助輪班。 The Chinese Restaurant Captain assists the Chinese Restaurant Supervisor in providing guest service, ensuring an efficient, luxurious, and smooth service flow and stellar dining experience for our guests. 1. Assists The Chinese Restaurant Assistant Supervisor in providing guest service and delegating daily tasks to deliver an exceptional operating performance. 2. Communicates expectations, recognizes performance, and produces consistent desired business results. 3. Supervises the workflow of opening and closing shift including polishing of glassware and mis-en-place preparation (i.e. table setting, turnover, clean up, etc.), proper storage, and count of operating equipment at the end of the day. 4. Coordinate tasks within the assigned sector to ensure the smooth running of service. 5. Handling complaints and resolving service ‘Glitches’, keeping a record of all feedback under the appropriate system. Ensures that the issues are resolved on time to guests‘ satisfaction. 6. Protect the privacy and security of guests and coworkers. 7. Complies strictly with all departmental operating standards, policies, and procedures set by the hotel. 8. Be able to perform all tasks within the department and assist in shift coverage when necessary.
    展開
    就業保險產假產檢假安胎假家庭照顧假
  • 面議(經常性薪資達4萬元或以上) 台北市松山區 3年工作經驗 3天前更新
    甜點領班負責在工作站指導並準備各類甜點項目,包括準備、烘焙和擺盤菜餚。此職位將指導廚房某一區域的日常運營,提出持續改進的建議,遵守顧客服務標準,並支持維護食物衛生、健康和安全標準的工作。 1. 遵循嘉佩樂酒店的規範,生產穩定且高品質產品,並提供專業、有禮、高效且靈活的服務。 2. 擁有完整的工作知識和技能,能夠監督、糾正並展示各項職責以確保其符合標準。 3. 能夠靈活地在各餐飲部門內輪替值班。 4. 能夠獨立執行所被分配到的工作區域職務。 5. 維持廚房的一貫標準並遵循該廚房所規範的準則。 6. 於日誌中回報每日產能以及任何問題,包括損壞和破損。 7. 遵循酒店的標準作業流程。 8. 充分熟悉酒店所提供的各項服務與設施。 9. 執行所屬廚房的開始及結束營業的作業流程。 10. 確保工作場所及週邊區域維持整潔有序,並遵守食品安全的標準作業流程。 11. 在甜點廚房區域引導員工控制份量和減少浪費,以達到最小損耗。 12. 以有禮且有效率的方式處理顧客需求,並向主管報告任何顧客投訴或問題。 The Chef de Partie directs the preparation of a variety of pastry items at a workstation, which includes preparing, baking, and plating dishes. The Individual guides a section of the kitchen’s operations, suggests areas for continuous improvement within a workstation, adheres to customer service standards, and supports initiatives to maintain food hygiene, health, and safety standards. 1. To produce a consistent, high-quality product and provide a courteous, professional, efficient, and flexible service at all times, following the Capella Standards of Performance. 2. To have a full working knowledge and capability to supervise, correct, and demonstrate all duties and tasks in the assigned Place of Work to the standard set. 3. To be entirely flexible and adapt to rotate within the Food & Beverage Department of the hotel as assigned. 4. To independently be able to run the section you are assigned to. 5. To maintain the general standards of the kitchen as well as the implementation of the kitchen manual rules and regulations for your section. 6. Report in the logbook all productions and problems daily including spoilage and breakage. 7. Follow the hotel‘s SOPs. 8. To be fully conversant with all services and facilities offered by the hotel. 9. To perform opening and closing procedures established for the Place of Work as assigned. 10. To ensure that the Place of Work and surrounding area are kept clean and organized at all times and follow food safety SOPs. 11. Guide staff in portion and waste control in the pastry kitchen section to minimize loss and wastage 12. To handle guest inquiries courteously and efficiently and report guest complaints or problems to supervisors.
    展開
    就業保險產假產檢假安胎假家庭照顧假
  • 面議(經常性薪資達4萬元或以上) 台北市松山區 2年工作經驗 2天前更新
    西餐廳副理將協助西餐廳經理管理餐廳的日常營運。確保餐廳員工提供一致且周到的服務,以維持高水準的餐飲服務。 1.為團隊成員提供具有明確願景和方向且鼓舞人心的領導力,以確保實現嘉佩樂品牌價值觀和願景,為所有顧客和同事創造令人驚豔的體驗。 2.確實地傳達期待、認可績效並產生一致的業務成果。 3.為餐飲管理相關領域的專家,提供專業頂級的顧客服務體驗。 4.透過展現嘉佩樂文化和服務理念,成為激勵同事的典範。 5.負責管理餐廳的日常運營,並確保全體成員皆遵守酒店制定的服務標準、部門政策和操作步驟。維持餐廳的品質及標準並滿足顧客的期望。 6.管理餐廳的服務流程以確保顧客從進入餐廳到離開的每個階段皆可享受頂級服務(如領檯的歡迎、點餐和上菜速度、是否滿足特殊需求、結帳以及邀約再訪…等)。 7.監督餐廳開店與閉店職務的完成,包含準備所需的備品、監控庫存、遵守標準水平並確實完成餐廳的清潔工作…等。 8.隨時掌握酒店日常服務、活動、促銷等最新資訊。若有任何變更,需向團隊成員更新以確保顧客收到最新資訊。 9.參與招募、面試新人才和培育繼任者。 The Assistant Western Restaurant Manager assists the Western Restaurant Manager in the supervision and coordination of the daily restaurant operations. The individual is also responsible for maintaining a high level of quality and standards of guest service by ensuring the delivery of consistent and thoughtful service by the restaurant colleagues. 1. Provides inspirational leadership, clear vision, and direction to team members to ensure delivery of the Capella brand, values, and vision, to create an amazing experience for our guests and team members. 2. Communicates expectations, recognizes performance, and produces consistent desired business results. 3. Ensures and provides flawless, upscale, professional, and high-class guest service experiences as a role model and expert in all F&B restaurant-related matters. 4. Be an exemplary role model in inspiring team members through a strong demonstration of the Capella Culture and Service Philosophy. 5. Oversees and manages the daily operations of the department and ensures that all team members comply with service standards, departmental policies, and operating procedures set by the hotel. Ensures the quality, and standards and meets the expectations of the guests daily. 6. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from host/ess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). 7. Supervises the completion of opening and closing duties including setting up necessary supplies, controlling stock, Par Level respected, and making sure cleaning of the restaurant is done. 8. Maintain an up-to-date knowledge of the hotel‘s daily services, activities, promotions, and events. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information. 9. Participate in recruitment activities such as interviewing new talents for the departments and succession planning.
    展開
    就業保險產假產檢假安胎假家庭照顧假
  • 月薪33000~38000元 台北市松山區 1年工作經驗 2天前更新
    1. 應付帳款審核與入帳、立帳與沖帳作業。 2. 定期與客戶對帳,處理發票與付款相關查詢。 3. 協助月結作業與帳款明細及科目餘額表之編制。 4. 應付帳款帳齡分析與追蹤月底未請款費用。 5. 支援營業稅相關申報作業(含進項稅額登錄)。 6. 協助配合國稅局查核與會計師查帳所需資料提供。 7. 提供主管應付與費用分析資料,協助預算與決算作業。 8. 其他主管交辦事項。 1. Review and process accounts payable transactions, including invoice verification, booking, and clearing. 2. Conduct regular reconciliations with vendors and handle inquiries related to invoices and payments. 3. Assist in month-end closing processes, including preparation of payable details and account balance reports. 4. Perform accounts payable aging analysis and follow up on unbilled expenses at month-end. 5. Support VAT reporting tasks, including input tax registration and reconciliation. 6. Assist in providing required documentation for tax audits and external financial audits. 7. Provide accounts payable and expense analysis reports to management to support budgeting and year-end closing. 8. Perform other tasks as assigned.
    展開
    就業保險產假產檢假安胎假家庭照顧假
  • 面議(經常性薪資達4萬元或以上) 台北市松山區 5年工作經驗 3天前更新
    水療與健身房經理為客房部門領導階層的一部分。負責管理、領導和開發水療與健身房業務,制定策略決策,為顧客提供一系列奢華產品、服務和設施。 協助客房部總監規劃及設定酒店開業相關事宜。 1.全方面監督和管理水療與健身房,包含健身房的運作。 2.檢視潮流產品、服務和促銷活動,開發新的水療與健身房概念,進而為我們的客人提供「一流」的健康體驗。 3.使用創意,將水療和健康計劃與酒店運營相互結合,並向同仁傳達追加銷售機會,以幫助促銷並提高收入。 4.檢視財務資料並準備預算、預測、銷售計畫和管理報告。 5.監控薪資、庫存供應和部門支出,以確保準確的財務報告。 6.確實地傳達期待、認可績效並產生一致的業務成果。 7.嚴格遵守酒店和總部所制定的政策和標準作業程序。 8.與各部門維持緊密的工作關係,以確保營運上的有效溝通,成為部門間合作的榜樣。 9.準確傳達富比士標準的重要性,以確保團隊擁有最佳稽核表現。 10.隨時掌握 VIP 客人的預訂情況,並確保團隊充分了解其偏好。 11.監控並分析來自各平台(例如:顧客意見卡、TripAdvisor、線上評論)的賓客回饋,並為持續提高評分提供策略方向。 12.以謹慎、專業和愉快的態度履行所有職責。 Spa & Wellness Manager is part of the leadership of the Rooms Division. The individual is responsible for managing, leading and developing Spa & Wellness operations and concepts through making key strategic decisions to deliver an array of luxury products, services and amenities for all guests. Ensuring strong financial management for the hotel. 1.Oversees and manages all aspects of the Spa and Wellness department, including the operations of the gym. 2.Review in trend products, services and promotions to develop new Spa & Wellness concepts so as to provide the ‘Best-In-Class” wellness experiences for our guests. 3. Implements creative initiatives in integrating Spa & Wellness programs with hotel operations and communicate upselling opportunities to all colleagues to aid in the promotion and maximize revenue generation. 4. Review financial data and prepare budget forecasting, sales planning and management reports. 5. Monitor and control payrolls, inventory supplies and departmental expenditure to ensure accurate financial reporting. 6.Communicates expectations, recognizes performance, and produces consistent desired business results. 7. Ensures strict compliance to all policies and standard operating procedures set by the hotel and Corporate office. 8.Maintains strong working relationships with other departments to ensure effective communications for operational issues, serves as a role model for inter-departmental collaboration and support. 9. Establishes and effectively communicate the importance of Forbes standards with team members to ensure best audit performance. 10.Keep informed of VIP and special attention guests reservations and ensure that the preferences are well communicated within the team. 11. Monitor and analyze guest feedbacks from the various platforms (e.g. comment card, TripAdvisor, online reviews) and provide strategic direction for a continuous rating improvement. 12. Perform all duties with discretion, professionalism and a pleasant demeanor.
    展開
    就業保險產假產檢假安胎假家庭照顧假
  • 隨薪所欲