面議(經常性薪資達4萬元或以上) 台北市中山區 2年工作經驗 今天剛更新
如果業務是您未來職涯的志向,非常歡迎您來了解DHL Express的「電話開發業務」職缺,本職缺的主要工作內容如下:
•負責透過電話開發客戶,讓客戶了解並使用DHL的產品及服務
•鑑定來自不同管道的客戶資料,提供潛在客戶名單給其他業務部門以利後續業務推展
•維護客戶資料庫系統,並將和客戶的互動紀錄於系統中
•持續學習DHL及物流知識以提供專業建議給客戶
•定期完成業務相關報表
您在DHL Express的職涯發展-
DHL提供透明的人才發展計畫,有超過50%的職務(含管理職)由內部人才晉升/轉調。電話開發業務亦可朝向更進階的業務人員、客戶管理等職務發展,若您希望於業務領域深耕,歡迎您加入全球最大的物流領導品牌DHL,接受多元化而且完整的挑戰及培訓。
Role Purpose
• Be responsible for selling DHL products and/or services by telephone, including cold call, to establish and qualify clients / prospects.
Main Accountabilities
• Qualify suspects from various lead sources to acquire quality prospects and new customers for different sales channels.
• Identify potential DHL customers and rank up to other sales channels for business development.
• Handle sales enquiries from Multi-Channel customers to meet customers’ needs and expectations.
• Call prospective clients and answer questions after mailing marketing and sales literature.
• Handle relevant procedures on customer database maintenance in related systems
• Adhere to Global Sales Process (GSP) standards in daily works with required procedures and processes
• Update all activities interacted with customers in sales system
• Prepare performance reports to management
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