- 月薪36000~40000元 台北市松山區 1年工作經驗 4天前更新展開
安全員將保護其指定的場域、資產和人員。處理醫療事故、撰寫事件報告、與各部門聯繫並提供所要之的相關資訊。 1.酒店內外各區域的定期巡邏。 2.確保酒店內外部人員皆遵守地方法律和酒店所制定的政策及程序，以維持安保的最高標準。 3.每日檢查各項監視器系統、電子安全設備和火災警報系統。 4.根據酒店政策與程序對各項事件、犯罪或可疑人物進行調查。 5.協助定期進行消防安全演習。 6.處理、回應及匯報任何事件，並保存各事件報告的彙整。 7.處理任何醫療事件，並在必要時向相關單位通報。 8.以友善和熱情的態度協助顧客、訪客、同事、供應商及合作夥伴。 9.確保工作區域保持整潔有序。 10.向相關部門回報任何問題或損壞，以確保館內的各項設施及服務沒有任何缺陷。 11.充分了解富比士服務標準對於提供卓越審計和服務績效的重要性。 12.與各部門維持緊密的工作關係，以確保營運上的有效溝通，成為部門間合作的榜樣。 13.嚴格遵守酒店所制定的部門營運標準、政策及程序。 The security officer will protect their designated areas, assets, and personnel. They will handle medical incidents, write incident reports, liaise with various departments, and provide the necessary relevant information. 1. Conduct regular patrols of various areas both inside and outside the hotel. 2. Ensure that all personnel inside and outside the hotel comply with local laws and the hotel’s established policies and procedures to maintain the highest security standards. 3. Inspect all surveillance systems, electronic security devices, and fire alarm systems daily. 4. Investigate incidents, crimes, or suspicious individuals according to hotel policies and procedures. 5. Assist with regular fire safety drills. 6. Handle, respond to, and report any incidents, and maintain records of event reports. 7. Address any medical incidents and report them to the relevant authorities if necessary. 8. Assist customers, visitors, colleagues, suppliers, and partners with a friendly and welcoming attitude. 9. Ensure that work areas are kept clean and organized. 10. Report any issues or damage to the relevant departments to ensure that facilities and services within the hotel are flawless. 11. Fully understand the importance of Forbes service standards in providing exceptional audit and service performance. 12. Maintain close working relationships with various departments to ensure effective communication in operations and set an example of interdepartmental cooperation. 13. Strictly adhere to the hotel’s operational standards, policies, and procedures.
就業保險產假產檢假安胎假家庭照顧假 - 月薪36000~40000元 台北市松山區 1年工作經驗 4天前更新展開
中餐廳領班將協助中餐廳主任在其負責區域內提供顧客服務，為顧客提供高效率、豪華且流暢的服務以及一流的用餐體驗。 1.協助中餐廳主任提供顧客服務，以實現卓越的營運績效。 2.確實地傳達期待、認可績效並產生一致的業務成果。 3.監督中餐廳開始與結束的工作流程，包含酒杯拋光和事前準備(如餐桌擺放，轉場以及清理等工作)、妥善儲存以及餐期結束後的器具盤點。 4.協調所屬工作區域內的職務，確保服務順利進行。 5.處理並排解顧客訴願，在系統內登錄顧客意見回饋。確保問題及時解決，讓顧客滿意。 6.保護顧客和同事的隱私與安全。 7.嚴格遵守酒店所制定的各項部門營運標準、政策和流程。 8.能夠執行部門內的所有職務，並在必要時協助輪班。 The Chinese Restaurant Captain assists the Chinese Restaurant Supervisor in providing guest service, ensuring an efficient, luxurious, and smooth service flow and stellar dining experience for our guests. 1. Assists The Chinese Restaurant Assistant Supervisor in providing guest service and delegating daily tasks to deliver an exceptional operating performance. 2. Communicates expectations, recognizes performance, and produces consistent desired business results. 3. Supervises the workflow of opening and closing shift including polishing of glassware and mis-en-place preparation (i.e. table setting, turnover, clean up, etc.), proper storage, and count of operating equipment at the end of the day. 4. Coordinate tasks within the assigned sector to ensure the smooth running of service. 5. Handling complaints and resolving service ‘Glitches’, keeping a record of all feedback under the appropriate system. Ensures that the issues are resolved on time to guests‘ satisfaction. 6. Protect the privacy and security of guests and coworkers. 7. Complies strictly with all departmental operating standards, policies, and procedures set by the hotel. 8. Be able to perform all tasks within the department and assist in shift coverage when necessary.
就業保險產假產檢假安胎假家庭照顧假 - 面議（經常性薪資達4萬元或以上） 台北市松山區 3年工作經驗 4天前更新展開
甜點領班負責在工作站指導並準備各類甜點項目，包括準備、烘焙和擺盤菜餚。此職位將指導廚房某一區域的日常運營，提出持續改進的建議，遵守顧客服務標準，並支持維護食物衛生、健康和安全標準的工作。 1. 遵循嘉佩樂酒店的規範，生產穩定且高品質產品，並提供專業、有禮、高效且靈活的服務。 2. 擁有完整的工作知識和技能，能夠監督、糾正並展示各項職責以確保其符合標準。 3. 能夠靈活地在各餐飲部門內輪替值班。 4. 能夠獨立執行所被分配到的工作區域職務。 5. 維持廚房的一貫標準並遵循該廚房所規範的準則。 6. 於日誌中回報每日產能以及任何問題，包括損壞和破損。 7. 遵循酒店的標準作業流程。 8. 充分熟悉酒店所提供的各項服務與設施。 9. 執行所屬廚房的開始及結束營業的作業流程。 10. 確保工作場所及週邊區域維持整潔有序，並遵守食品安全的標準作業流程。 11. 在甜點廚房區域引導員工控制份量和減少浪費，以達到最小損耗。 12. 以有禮且有效率的方式處理顧客需求，並向主管報告任何顧客投訴或問題。 The Chef de Partie directs the preparation of a variety of pastry items at a workstation, which includes preparing, baking, and plating dishes. The Individual guides a section of the kitchen’s operations, suggests areas for continuous improvement within a workstation, adheres to customer service standards, and supports initiatives to maintain food hygiene, health, and safety standards. 1. To produce a consistent, high-quality product and provide a courteous, professional, efficient, and flexible service at all times, following the Capella Standards of Performance. 2. To have a full working knowledge and capability to supervise, correct, and demonstrate all duties and tasks in the assigned Place of Work to the standard set. 3. To be entirely flexible and adapt to rotate within the Food & Beverage Department of the hotel as assigned. 4. To independently be able to run the section you are assigned to. 5. To maintain the general standards of the kitchen as well as the implementation of the kitchen manual rules and regulations for your section. 6. Report in the logbook all productions and problems daily including spoilage and breakage. 7. Follow the hotel‘s SOPs. 8. To be fully conversant with all services and facilities offered by the hotel. 9. To perform opening and closing procedures established for the Place of Work as assigned. 10. To ensure that the Place of Work and surrounding area are kept clean and organized at all times and follow food safety SOPs. 11. Guide staff in portion and waste control in the pastry kitchen section to minimize loss and wastage 12. To handle guest inquiries courteously and efficiently and report guest complaints or problems to supervisors.
就業保險產假產檢假安胎假家庭照顧假 - 月薪33000~38000元 台北市松山區 1年工作經驗 3天前更新展開
1. 應付帳款審核與入帳、立帳與沖帳作業。 2. 定期與客戶對帳，處理發票與付款相關查詢。 3. 協助月結作業與帳款明細及科目餘額表之編制。 4. 應付帳款帳齡分析與追蹤月底未請款費用。 5. 支援營業稅相關申報作業（含進項稅額登錄）。 6. 協助配合國稅局查核與會計師查帳所需資料提供。 7. 提供主管應付與費用分析資料，協助預算與決算作業。 8. 其他主管交辦事項。 1. Review and process accounts payable transactions, including invoice verification, booking, and clearing. 2. Conduct regular reconciliations with vendors and handle inquiries related to invoices and payments. 3. Assist in month-end closing processes, including preparation of payable details and account balance reports. 4. Perform accounts payable aging analysis and follow up on unbilled expenses at month-end. 5. Support VAT reporting tasks, including input tax registration and reconciliation. 6. Assist in providing required documentation for tax audits and external financial audits. 7. Provide accounts payable and expense analysis reports to management to support budgeting and year-end closing. 8. Perform other tasks as assigned.
就業保險產假產檢假安胎假家庭照顧假 - 面議（經常性薪資達4萬元或以上） 台北市松山區 5年工作經驗 4天前更新展開
水療與健身房經理為客房部門領導階層的一部分。負責管理、領導和開發水療與健身房業務，制定策略決策，為顧客提供一系列奢華產品、服務和設施。 協助客房部總監規劃及設定酒店開業相關事宜。 1.全方面監督和管理水療與健身房，包含健身房的運作。 2.檢視潮流產品、服務和促銷活動，開發新的水療與健身房概念，進而為我們的客人提供「一流」的健康體驗。 3.使用創意，將水療和健康計劃與酒店運營相互結合，並向同仁傳達追加銷售機會，以幫助促銷並提高收入。 4.檢視財務資料並準備預算、預測、銷售計畫和管理報告。 5.監控薪資、庫存供應和部門支出，以確保準確的財務報告。 6.確實地傳達期待、認可績效並產生一致的業務成果。 7.嚴格遵守酒店和總部所制定的政策和標準作業程序。 8.與各部門維持緊密的工作關係，以確保營運上的有效溝通，成為部門間合作的榜樣。 9.準確傳達富比士標準的重要性，以確保團隊擁有最佳稽核表現。 10.隨時掌握 VIP 客人的預訂情況，並確保團隊充分了解其偏好。 11.監控並分析來自各平台（例如:顧客意見卡、TripAdvisor、線上評論）的賓客回饋，並為持續提高評分提供策略方向。 12.以謹慎、專業和愉快的態度履行所有職責。 Spa & Wellness Manager is part of the leadership of the Rooms Division. The individual is responsible for managing, leading and developing Spa & Wellness operations and concepts through making key strategic decisions to deliver an array of luxury products, services and amenities for all guests. Ensuring strong financial management for the hotel. 1.Oversees and manages all aspects of the Spa and Wellness department, including the operations of the gym. 2.Review in trend products, services and promotions to develop new Spa & Wellness concepts so as to provide the ‘Best-In-Class” wellness experiences for our guests. 3. Implements creative initiatives in integrating Spa & Wellness programs with hotel operations and communicate upselling opportunities to all colleagues to aid in the promotion and maximize revenue generation. 4. Review financial data and prepare budget forecasting, sales planning and management reports. 5. Monitor and control payrolls, inventory supplies and departmental expenditure to ensure accurate financial reporting. 6.Communicates expectations, recognizes performance, and produces consistent desired business results. 7. Ensures strict compliance to all policies and standard operating procedures set by the hotel and Corporate office. 8.Maintains strong working relationships with other departments to ensure effective communications for operational issues, serves as a role model for inter-departmental collaboration and support. 9. Establishes and effectively communicate the importance of Forbes standards with team members to ensure best audit performance. 10.Keep informed of VIP and special attention guests reservations and ensure that the preferences are well communicated within the team. 11. Monitor and analyze guest feedbacks from the various platforms (e.g. comment card, TripAdvisor, online reviews) and provide strategic direction for a continuous rating improvement. 12. Perform all duties with discretion, professionalism and a pleasant demeanor.
就業保險產假產檢假安胎假家庭照顧假 - 月薪30000~35000元 台北市松山區 1年工作經驗 3天前更新展開
洗衣服務員負責制服室及洗衣房的整體運作。負責確保同事的制服及顧客的送洗衣物均按照酒店所制定的標準流程進行清潔、回收與交付。 1. 負責準時收取和交付顧客的送洗衣物，並確實在系統內登錄物品數量、客房號碼和正確費用。 2. 根據洗衣單上資訊清點並檢查每件物品。詳細記錄衣物的細節、回衣時間和任何特殊要求。 3. 檢視衣物上的污漬、瑕疵或損壞，並將其分類成以下類別: 維修、去汙處理、重新清洗或退貨。依照標準程序，將所發現的衣物情形告知客人。 4. 操作機器及使用濃縮化學藥劑時，嚴格遵守各項工作場所的安全規範。 5.操作和監控洗衣機、乾洗機和烘乾機，包含依照安全規範添加化學品及清潔洗衣機濾網。 6. 負責制服的清潔與保養，檢查並去除污漬或修補制服。 7. 維護及更新收到的待洗制服庫存記錄。 8.確保各式酒店布巾和制服均被準確分類、接收、分發及記錄，確保制服室的整潔。 9. 與同事保持和諧的關係，營造舒適的工作環境。 10. 參加教育訓練課程並向主管或經理提出建議或回饋以改善整體運作。 The Laundry Attendant is responsible for maintaining all aspects of the Uniform/Laundry Room. The individual works to ensure that all colleagues‘ uniforms and guest laundry are cleaned, retrieved and delivered according to operating standards set by the hotel. 1. Responsible for timely pick-up and delivery of guests‘ laundry and ensures accuracy of number of items, guests‘ room number and correct charges are posted under the appropriate system. 2. Count and verify each item as per laundry list. Keep record with detail, delivery time and special requests. 3. Identify stains, defects or damages of items and determine status for repair, spot treatment, rewash or return. Inform and advise guests of damages found according to standard procedures. 4. Maintain strict compliance to all workplace safety and security when operating machines and using concentrated chemicals. 5. Operate and monitor washing, dry cleaning and drying machinery, including adding of chemicals and cleaning lint traps according to safety procedures. 6. Responsible for the cleanliness and upkeep of colleagues‘ uniform by identifying and rectifying any stains or repair work to be done. 7. Maintain and update a record of uniform inventory received for washing. 8. Ensures the tidiness and cleanliness of the uniform room by making sure that all hotel linens and uniforms are sorted, received, distributed and recorded accurately. 9. Maintain a positive and harmonious relations with all colleagues to promote comfortable workplace environment. 10. Attend training sessions and provide suggestions or feedback to supervisors or managers for operational improvement.
就業保險產假產檢假安胎假家庭照顧假 - 面議（經常性薪資達4萬元或以上） 台北市松山區 3年工作經驗 3天前更新展開
安全主任將協助安全經理領導團隊保護其指定的場域、資產和人員。處理醫療事故、撰寫事件報告、與各部門聯繫並提供所要之的相關資訊。 1.管理酒店的安全監控室營運，並安排酒店內外各區域的定期巡邏。 2.確保酒店內外部人員皆遵守地方法律和酒店所制定的政策及程序，以維持安保的最高標準。 3.每日檢查各項監視器系統、電子安全設備和火災警報系統。 4.根據酒店政策與程序對各項事件、犯罪或可疑人物進行調查。 5.監督並指導團隊成員執行所有安全和保全程序。確保同事嚴格遵守規定並針對違反之部分提出罰則。 6.規劃並定期進行消防安全演習以及火災危機與風險管理評估。 7.主持部門會議並安排每週的部門行事曆。 8.處理、回應及匯報任何事件，並保存各事件報告的彙整。 9.處理任何醫療事件，並在必要時向相關單位通報。 10.以友善和熱情的態度協助顧客、訪客、同事、供應商及合作夥伴。 11.確保工作區域保持整潔有序。 12.向相關部門回報任何問題或損壞，以確保館內的各項設施及服務沒有任何缺陷。 13.充分了解富比士服務標準對於提供卓越審計和服務績效的重要性。 14.與各部門維持緊密的工作關係，以確保營運上的有效溝通，成為部門間合作的榜樣。 15.嚴格遵守酒店所制定的部門營運標準、政策及程序。 The Security Supervisor aids the Manager, Security to lead the security team in protecting assigned premises, assets, and personnel. The individual is expected to handle medical incidents, compile incident reports, liaise with and provide relevant information requested by other departments. 1.Oversees the hotel’s security control and carry out regular patrols of all areas surrounding and within the hotel compound. 2.Uphold the highest standard of safety and security by ensuring that all internal and external personnel adhere to the policies and procedures set by the local law and the hotel. 3.Monitors and perform assessment checks of CCTV surveillance, all electronic security devices and fire alarm systems daily. 4.Conduct investigation of all incidents, crime or suspicious characters according to the policies and procedures set by the hotel. 5.Manage and coach all team members on all the safety and security procedures. Ensures strict compliance and advise on the consequences should they fail to comply. 6.Plan and execute fire safety, emergency exercises, fire hazard and evacuation plans on a timely basis. 7.Conduct team briefings and manage weekly schedules for security teams. 8.Manage, respond to and report incidents whilst keeping a compilation of all incident reports. 9.Handle all medical incidents and report to relevant authorities where necessary. 10.Assist guests, visitors, colleagues, suppliers and all public associates while maintaining a friendly and welcoming attitude. 11.Ensures that working areas are kept neat, organized and clean at all times. 12.Report any defects or work orders to the relevant department to ensure defect-free and safe operation of facilities and services for all guests and colleagues. 13.Recognizes the importance of Forbes standards as to deliver excellent service performance. 14.Maintains strong working relationships with other departments to ensure effective communications for operational issues, serves as a role model for inter-departmental collaboration and support. 15.Complies strictly to all departmental operating standards, policies and procedures set by the hotel.
就業保險產假產檢假安胎假家庭照顧假 - 面議（經常性薪資達4萬元或以上） 台北市松山區 3年工作經驗 3天前更新展開
麵包領班負責在工作站指導並準備各類麵包項目，包括準備、烘焙和擺盤菜餚。此職位將指導廚房某一區域的日常運營，提出持續改進的建議，遵守顧客服務標準，並支持維護食物衛生、健康和安全標準的工作。 1. 遵循嘉佩樂酒店的規範，生產穩定且高品質產品，並提供專業、有禮、高效且靈活的服務。 2. 擁有完整的工作知識和技能，能夠監督、糾正並展示各項職責以確保其符合標準。 3. 能夠靈活地在各餐飲部門內輪替值班。 4. 能夠獨立執行所被分配到的工作區域職務。 5. 維持廚房的一貫標準並遵循該廚房所規範的準則。 6. 於日誌中回報每日產能以及任何問題，包括損壞和破損。 7. 遵循酒店的標準作業流程。 8. 充分熟悉酒店所提供的各項服務與設施。 9. 執行所屬廚房的開始及結束營業的作業流程。 10. 確保工作場所及週邊區域維持整潔有序，並遵守食品安全的標準作業流程。 11. 在甜點廚房區域引導員工控制份量和減少浪費，以達到最小損耗。 12. 以有禮且有效率的方式處理顧客需求，並向主管報告任何顧客投訴或問題。 The Chef de Partie directs the preparation of a variety of bakery items at a workstation, which includes preparing, baking and plating dishes. The Individual guides a section of the kitchen’s operations, suggest areas for continuous improvement within a workstation, adheres to customer service standards and supports initiatives to maintain food hygiene, health, and safety standards. 1. To produce a consistent, high-quality product and provide a courteous, professional, efficient, and flexible service at all times, following the Capella Standards of Performance. 2. To have a full working knowledge and capability to supervise, correct, and demonstrate all duties and tasks in the assigned Place of Work to the standard set. 3. To be entirely flexible and adapt to rotate within the Food & Beverage Department of the hotel as assigned. 4. To independently be able to run the section you are assigned to. 5. To maintain the general standards of the kitchen as well as the implementation of the kitchen manual rules and regulations for your section. 6. Report in the logbook all productions and problems daily including spoilage and breakage. 7. Follow the hotel‘s SOPs. 8. To be fully conversant with all services and facilities offered by the hotel. 9. To perform opening and closing procedures established for the Place of Work as assigned. 10. To ensure that the Place of Work and surrounding area are kept clean and organized at all times and follow food safety SOPs. 11. Guide staff in portion and waste control in the pastry kitchen section to minimize loss and wastage 12. To handle guest inquiries courteously and efficiently and report guest complaints or problems to supervisors.
就業保險產假產檢假安胎假家庭照顧假 - 月薪34000~38000元 台北市松山區 1年工作經驗 4天前更新展開
服務員充滿熱情並致力於提供嘉佩樂最高標準的服務，為每位顧客打造難忘的用餐體驗。事先預測顧客的服務需求，了解菜單、飲料單和每日特色菜的選項。 The Restaurant Server is an enthusiastic member who is dedicated to providing the highest standard of Capella in the curation of a memorable dining experience to all guests. The individual anticipates and service guests needs and is knowledgeable about all available menu options, beverage lists and daily specials. 1. 提供最高品質的舒適度，傳達嘉佩樂品牌、價值和願景，為顧客和團隊成員創造令人讚嘆的體驗 2. 預測顧客的服務需求，包含詢問顧客問題以了解需求，透過記錄喜好來提供個人化服務。 3. 確實檢查並結帳，遵守各項現金交易和信用卡交易流程/規範，包含增加及收取小費。 4. 充分了解菜單中的餐點和飲料品項並能夠推薦餐酒搭配以及推銷合適的替代品項。 5. 遵守各項部門的安全規定和流程，確保環境整潔及安全。 6. 專業、積極、即時地滿足顧客的服務需求。 7. 向廚房傳達各項餐點需求、飲食禁忌或其他特殊需求。 8. 充分了解富比士服務標準對於提供卓越審計和服務績效的重要性。 9. 處理並排解顧客訴願，在系統內登錄顧客意見回饋。確保問題及時解決，讓顧客滿意。 10. 依照活動類型和服務規定擺設餐桌，包含桌巾、杯盤和餐具的類型，確保各項用品均符合品質標準。 11. 執行餐廳開店與閉店的職務，包含收納及拆卸物品、清潔設備與區域、正確存放設備、將冰箱上鎖、補充備品、關燈、鎖門及完成日常清潔清單。 12. 使用各樣瓷器、玻璃杯和銀器前須拋光並檢查其外觀及清潔度。 13. 充分了解菜單中的每道餐點和飲料的成分與價格。 14. 遵循酒店特定流程處理任何緊急情況（如疏散、醫療緊急情況、自然災害）。 1. Provide the highest level of guest comfort and ensures the delivery of the Capella brand, values and vision, to create an amazing experience for our guests and team members. 2. Anticipate guests‘ service needs, including asking questions of guests to better understand their needs and provide personalized service through noting down guest preferences. 3. Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity. 4. Be knowledgeable in food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives. 5. Adhere to all departmental safety and security policies and procedures to ensure a clean, safe, and secure environment. 6. Address guests‘ service needs in a professional, positive, and timely manner. 7. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. 8. Recognizes the importance of Forbes standards as to deliver excellent audit and service performance. 9. Handling complaints and resolving service ‘Glitches’, keep a record of all feedbacks under the appropriate system. Ensures that the issues are resolved in a timely manner to guests’ satisfaction. 10. Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards. 11. Perform closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. 12. Polishes and inspects the cleanliness and presentation all china, glass, and silver prior to use. 13. To be knowledgeable of all ingredients and prices of the food and beverage listed on the menu. 14. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
就業保險產假產檢假安胎假家庭照顧假 - 面議（經常性薪資達4萬元或以上） 台北市松山區 4年工作經驗 4天前更新展開
Food &Beverage Manager oversees all facts of the restaurant. The manager must maintain and control a high level of guest service. Assist EAM of F&B to set up the restaurant policy and recruitment. 餐飲經理負責監督餐廳的相關財務營收及服務品質，維持並控管餐飲的服務及維護顧客關係。協助餐飲副總完成酒店開業相關規劃及人員招募面試。 1.確保並提供完美、高檔、專業和一流的賓客服務體驗，作為所有餐飲餐廳相關事宜的榜樣和專業知識。 2.監督和管理指定餐廳的日常運營，並確保所有團隊成員遵守飯店制定的服務標準、部門政策和操作程序。 3.了解競爭市場的最新趨勢，協助餐飲副總與行政總廚制定服務和菜單定價策略。 4.負責及時更新開發服務的行銷工具（如菜單、特色活動等）。 5.負責向管理階層準確報告財務和預算（例如財務目標、損益、預算、成本管理等）。 6.隨時了解飯店日常服務、活動、促銷和活動。就任何變更向所有團隊成員進行有效溝通和更新，以確保顧客收到最新資訊。 7.處理客訴並解決服務缺失，使用系統記錄所有回覆。確保問題及時解決，讓顧客滿意。 8.確保所有團隊成員認識到富比士標準對於提供卓越稽核和服務績效的重要性。 9.主動辨識團隊成員的訓練需求，確保能力提升及績效改善。 10.保護顧客和同事的隱私和安全。 1. Ensures and provides flawless, upscale, professional, and high-class guest service experiences as a role model and expert in all F&B restaurant-related matters. 2. Oversees and manages the daily operations of the designated restaurant and ensures that all team members comply with service standards, departmental policies, and operating procedures set by the hotel. 3. To keep up to date with the current trends in the competitive market and assist the EAM of F&B and the Executive Chef in the development of the service and menu pricing strategies. 4. Is responsible for updating and developing the marketing tools of the service (e.g. menus, special events, etc.) promptly. 5. Is responsible for accurate financial and budget reporting to the management (e.g. financial objectives, P&L, budgeting, cost management, etc.). 6. Maintain an up-to-date knowledge of the hotel‘s daily services, activities, promotions, and events. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information. 7. Handling complaints and resolving service ‘Glitches’, keeping a record of all feedback under the appropriate system. Ensures that the issues are resolved promptly to guests’ satisfaction. 8. Ensure all team members recognize the importance of Forbes standards to deliver excellent audit and service performance. 9. Proactively identify the training needs of team members to ensure enhancement and performance improvement. 10. Protect the privacy and security of guests and coworkers.
就業保險產假產檢假安胎假家庭照顧假 - 月薪35000~38000元 台北市松山區 1年工作經驗 3天前更新展開
麵包一廚/二廚負責在工作站並準備各類麵包項目，包括準備、烘焙和擺盤菜餚。此職位將指導廚房某一區域的日常運營，提出持續改進的建議，遵守顧客服務標準，並支持維護食物衛生、健康和安全標準的工作。 1. 遵循嘉佩樂酒店的規範，生產穩定且高品質產品，並提供專業、有禮、高效且靈活的服務。 2. 能夠靈活地在各餐飲部門內輪替值班。 3. 維持廚房的一貫標準並遵循該廚房所規範的準則。 4. 於日誌中回報每日產能以及任何問題，包括損壞和破損。 5. 遵循酒店的標準作業流程。 6. 執行所屬廚房的開始及結束營業的作業流程。 7. 確保工作場所及週邊區域維持整潔有序，並遵守食品安全的標準作業流程。 8. 在甜點廚房區域引導員工控制份量和減少浪費，以達到最小損耗。 9. 以有禮且有效率的方式處理顧客需求，並向主管報告任何顧客投訴或問題。 The commis directs the preparation of a variety of bakery items at a workstation, which includes preparing, baking and plating dishes. Adheres to customer service standards and supports initiatives to maintain food hygiene, health, and safety standards. 1. To produce a consistent, high-quality product and provide a courteous, professional, efficient, and flexible service at all times, following the Capella Standards of Performance. 2. To be entirely flexible and adapt to rotate within the Food & Beverage Department of the hotel as assigned. 3. To maintain the general standards of the kitchen as well as the implementation of the kitchen manual rules and regulations for your section. 4. Report in the logbook all productions and problems daily including spoilage and breakage. 5. Follow the hotel‘s SOPs. 6. To perform opening and closing procedures established for the Place of Work as assigned. 7. To ensure that the Place of Work and surrounding area are kept clean and organized at all times and follow food safety SOPs. 8. Guide staff in portion and waste control in the pastry kitchen section to minimize loss and wastage 9. To handle guest inquiries courteously and efficiently and report guest complaints or problems to supervisors.
就業保險產假產檢假安胎假家庭照顧假 - 月薪32000~37000元 台北市松山區 1年工作經驗 4天前更新展開
廚房一廚/二廚負責生產並保證最高品質的產品，保持衛生安全標準，按照公司的指導方針，並支持本部門文化的動力、團隊精神和創造力。 1. 準備和製作所有菜單，根據規定的食譜和標準，確保份量大小和菜品品質符合公司標準。 2. 確保備餐所需的食材根據菜單訂單進行，檢查下屬根據庫房領料單領取食材，確保收到的貨品符合預定的品質和採購標準。 3. 確保食物的適當處理和儲存，將損耗降到最低。 4. 確保工作台的清潔和消毒按照安全程序進行備餐。 5. 遵循並保持H.A.C.C.P程序。 6. 協助進行定期及不定期盤點。 7. 遵循維修程序和清潔時間表。 8. 能夠執行其他臨時指派的工作。 Commis is responsible for the production of the highest quality products. Maintain hygiene and safety standards as per company guidelines. Support a departmental culture of motivation, team spirit, and creativity. 1. Prepare and produce all dishes for a la carte menu according to the prescribed recipes and specifications and ensure that the portion size, quality, and presentation of the dishes confirm to the company standard. 2. Prepared the required mise-en-place according to the menu orders and checked the received products to ensure that they met the predetermined quality and purchasing specifications. 3. Ensure the proper handling and storage of food to keep spoilage to a minimum. 4. Keep the workstations clean and sanitized and observe proper safety procedures at all times. 5. Follow and Maintain H.A.C.C.P programs where implemented 6. Assist with inventories as scheduled. 7. Follow the maintenance program and cleaning schedule. 8. Perform duties in other areas of the kitchen as assigned.
就業保險產假產檢假安胎假家庭照顧假 - 面議（經常性薪資達4萬元或以上） 台北市松山區 2年工作經驗 4天前更新展開
餐務主任負責執行餐務部門的各項行政與日常清潔作業，包含廚房的順利運作。主要負責安排分派職務並追蹤待處理項目。亦須指導和監督團隊，確保各項設備完善、整潔無損壞，打造專業的工作環境。 1.在必要時支援部門並加強作業標準與流程。 2.確實地傳達期待、認可績效並產生一致的業務成果。 3.協助、管理與培訓同事，使其發揮最大潛力。餐務主任同時亦須協助廚房擺盤。 4.處理顧客抱怨並迅速修正以解決問題，使顧客滿意。 5.將客人意見傳達給餐務經理並採取適當的行動。 6.維持廚房的整潔與衛生，並遵循由食品衛生管理經理所領導的 HACCP 計劃，包含依照要求針對區域進行深層清潔。 7.負責確保各式杯盤與銀器皆被確實清潔。 8.詳細登記各項操作設備與用品的庫存數量及破損記錄。 9.確實遵守各項衛生與安全標準和規範。 10.與各部門維持緊密的工作關係，以確保營運上的有效溝通，成為部門間合作的榜樣。
就業保險產假產檢假安胎假家庭照顧假 - 面議（經常性薪資達4萬元或以上） 台北市松山區 3年工作經驗 4天前更新展開
餐務副理將協助餐務經理管理餐務部門的日常營運，確立高效、有效生產成本的操作方式，以確保運作順暢，並通過規劃、組織、指導和控制餐務操作和管理，從而最大程度地提高客人滿意度。 1. 監控並確保處理破損物品的行政工作，以提供持續反饋給現場團隊，作為減少破損和損失的工具。 2. 嚴格遵守已建立的運營支出，並確保控制所有成本。 3. 參與制定年度運營預算，包括運營成本、運營設備和固定設備與設備需求，以符合年度營運計劃的編制。 4. 監督並維護整潔、清潔的後廚食品和飲料區域，為所有餐廳和宴會提供乾淨的運營設備，根據預期的營運水平。 5. 高效協調餐務部門的所有活動，確保廚房器具、餐具、玻璃器皿和清潔用品及設備均有足夠的預定庫存。 6. 監督廚房和後廚食品和飲料區域的夜間清潔餐務人員。 7. 處理投訴和解決服務中的問題，記錄所有反饋，確保問題能夠及時得到解決，以達到客人滿意度。 8. 在更新標準操作程序方面協助高層，根據酒店標準和商業水平提出改進建議，以提高工作效率和績效。 9. 確保所有團隊成員都認識到富比士準則的重要性，以提供優秀的審核和服務表現。 10. 審查並向廚師及餐飲辦公室提交以下報告：每週和每月破損和損失報告、化學消耗報告、HACCP記錄、臨時管家檔案、健康檢查記錄、培訓師報告、簽署的清潔時間表。 The Assistant Chief Steward assists the Chief Steward in the supervision and coordination of the daily stewarding department operations. The individual establishes efficient, and productive costs to ensure a smooth operation and therefore contributes to maximizing guest satisfaction consistently through planning, organizing, directing, and controlling the stewarding operation and administration. 1. Monitors and ensures that breakages are administrated to provide constant feedback to the operation as a tool to reduce breakages and losses. 2. To strictly adhere to the established operating expenses and ensure that all costs are controlled. 3. Participates in the formulation of the Annual Operating Budget, operating cost, operating equipment, and FF&E requirements in line with the compilation of the Annual Business Plan. 4. Supervises and maintains an organized, clean, and sanitized back-of-house Food & Beverage area and provides all outlets and banquets with clean operating equipment, based on expected business levels. 5. Efficiently coordinate all the activities of the Stewarding department ensuring that at all times there is a sufficient established stock of kitchen utensils, crockery, glassware, and cleaning supplies and equipment. 6. To supervise night cleaning Stewards in the kitchen and back-of-house food and beverage areas. 7. Handling complaints and resolving service ‘Glitches’, keeping a record of all feedback under the appropriate system. Ensures that the issues are resolved promptly to guests’ satisfaction. 8. Assists the higher management in updating the Standard Operating Procedures by the hotel standards and business level by suggesting improvements to improve the efficiency of work and performance. 9. Ensure all team members recognize the importance of Forbes standards to deliver excellent audit and service performance. 10. Review and submit reports to the Chefs & Food & Beverage Office the following: Weekly & Monthly Breakage and Loss Report, Chemical Consumption Report, HACCP Records, File on casual Stewards, Health Inspection Records, Trainer‘s Report, Signed Cleaning schedule.
就業保險產假產檢假安胎假家庭照顧假 -
