面議(經常性薪資達4萬元或以上) 台北市中山區 3年工作經驗 今天剛更新
Accountable for leading, directing and managing operations for a specific client account to ensure consistent high level service quality and satisfaction, profitable cost-efficient operations, and compliance with company policies and procedures and other regulatory guidelines. Reviews operating budgets for revenues and expenses and monitors compliance to contracts.
-ESSENTIAL JOB FUNCTIONS-
• Leads, directs and manages operations for account to ensure that the operations staff executes service agreements at or above the client‘s standards.
• Maximize profitability through superior service, effective and prompt communications and follow-up on all pending matters.
• Plan and monitor daily staffing schedules, and adjusts accordingly to ensure adequate staffing levels that support operational demands and business objectives.
• Manage revenue and expenses to budget constraints.
• Trains, develops and motivates employees to peak performance and growth in their knowledge and responsibilities
• Manages the financial aspects of the department (purchasing, budget preparation
and review, financial reporting and monitoring expenses).
• Other duties as assigned
-OTHER SKILLS AND ABILITIES-
• Intermediate proficiency in Microsoft Office, internet, web based and job specific software applications
• Interpersonal skills necessary to communicate (verbally and intuitively) effectively with both clients and internal personnel.
• The ability to work in a fast-paced environment.
• Maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
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