• 面議(經常性薪資達4萬元或以上) 台北市內湖區 3年工作經驗 1天前更新
    1. Conduct IBG TSU review to comply with Group framework. 2. To ensure the results are formally tracked and reported to management 3. Monthly report preparation including regional and location 4. Handle inspection matters in relation to TSU including regulatory audit, local audit and PWC etc. 5. TSU-RCSA , SCSA TSU-PDPA 6. EWSS system(transaction surveillance system) , re-platform, rule assessment , UAT, coordinate with group support team and prepare relevant material to committee as necessary. 7. Conduct training/education to TSU team members to comply with Group and local requirement 8. Group policy/procedure implementation , deviation, local addendum as appropriate and communication with Group TSU/local TSU colleagues 9. TSU local SOP maintenance ( new/update) and communication with TSU colleagues 10. Taking follow-up actions in accordance with policy , procedure once an STR has been submitted to and FIU. 11. Disseminating any relevant alerts, notices or reports received from the local FIUs to the appropriate BU/SU for their awareness and learning. 12. Assisting supervisor or other teams (where appropriate) with respect to suspicious transaction investigations, gathering financial intelligence. 13. Adhoc task support if necessary.
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  • 面議(經常性薪資達4萬元或以上) 新竹市北區 7年工作經驗 1天前更新
    (A)行銷管理及業務推展 1)領導及推動總行核訂的行銷策略,以達成分配給分行的整體業績目標。 2)擬定銷售策略及業務計畫以確定及掌握分行特定的商機。 3)有效利用分行的銷售資源,輔導並協助客戶經理進行銷售行為,以達成業績目標。 4)確定員工關注主要銷售活動的先後順序,確保有效的行銷方案成功實施。 5)向業務管理及客戶策略主管反映客户回饋及同業競爭情形並提出建議。 6)確定所有員工依據並完全符合內部政策、標準、準則、規章及主管機關及監理機構所訂定的規章及法規。 (B)人才管理及協助招聘 1)透過有效的招聘、資源規劃及人力調度來確保充分的員工配置,以強化日常銷售及營運生產力。 2)分辨員工的能力差異及缺點,推薦培訓發展計畫並追踪培訓後改進情形。 3)培訓發展及教導個別員工,提高其業績及改善效率。 4)督導員工的日常工作表現並維持員工紀律。 5)與員工保持明確及即時溝通,提供激勵及支持,以鼓勵他們達成目標。 6)建立分行團隊成員中的信任及士氣,公平地處理員工問題。 (C)客户體驗管理 1)達到在多個客户滿意度調查/追踪計畫中(例如神秘顧客及電話服務調查)的預設滿意度水準。 2)督導員工的日常服務質量及分行的環境,以符合銀行要求的標準。 3)對客戶的特别要求提供快速的回應,確保客户的口頭及當面投訴可以按照内部準則得到即時地處理及解決。 (D)稽核及合規監控 1) 確保完全符合内部政策、標準、準則及規章及主管機關及監理機構所訂定的規章及法規。 2) 透過領導、教育、監控及有效的補救措施提升分行營運的控制及合規質量。
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  • 面議(經常性薪資達4萬元或以上) 台北市信義區 5年工作經驗 2天前更新
    工作職掌: 協助分行舉辦理財說明會、進行每日市場分析與報告,提供即時的資訊給理專。需給予教育訓練,協助理專提升專業,包含:市場/產品等。與分行經理及業務主管合作,進行顧客分析並提供合適的投資理財規劃諮詢,符合客戶需求。提供策略面的專業,協助分行提升分行績效與理專生產力。 Responsibilities: - IC play the role as the speaker for the small client seminar held at each branch. - To distribute the market outlook and asset allocation model related knowledge to our existing customers as well prospectors. - IC should be the trainer of sales people and help on solving all kind of market/product relevant inquiries from sales people. - Refine the sales trainings via morning update and informal communications with sales people. - Co-work with BBM and sales lead on the analysis of customer composition, and help BBM/sales lead and sales to develop suitable product/pricing strategy to service the customers at the branch level. - IC should join call with TRMs to know the customers needs, advice suitable product and fulfill customer needs. - Help in writing the market outlook/product related materials for the purpose of sales training and role plays. - Help to promote and educate the DBS-Morning Star asset allocation model to TRMs and clients. - Responsible for the feedback of voice and requirements to CIIP research team and product teams. - Develop strategies to help TRM to acquire new customers and to acquire new money.
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  • 面議(經常性薪資達4萬元或以上) 新北市新莊區 5年工作經驗 1天前更新
    (A)行銷管理及業務推展 1)領導及推動總行核訂的行銷策略,以達成分配給分行的整體業績目標。 2)擬定銷售策略及業務計畫以確定及掌握分行特定的商機。 3)有效利用分行的銷售資源,輔導並協助客戶經理進行銷售行為,以達成業績目標。 4)確定員工關注主要銷售活動的先後順序,確保有效的行銷方案成功實施。 5)向業務管理及客戶策略主管反映客户回饋及同業競爭情形並提出建議。 6)確定所有員工依據並完全符合內部政策、標準、準則、規章及主管機關及監理機構所訂定的規章及法規。 (B)人才管理及協助招聘 1)透過有效的招聘、資源規劃及人力調度來確保充分的員工配置,以強化日常銷售及營運生產力。 2)分辨員工的能力差異及缺點,推薦培訓發展計畫並追踪培訓後改進情形。 3)培訓發展及教導個別員工,提高其業績及改善效率。 4)督導員工的日常工作表現並維持員工紀律。 5)與員工保持明確及即時溝通,提供激勵及支持,以鼓勵他們達成目標。 6)建立分行團隊成員中的信任及士氣,公平地處理員工問題。 (C)客户體驗管理 1)達到在多個客户滿意度調查/追踪計畫中(例如神秘顧客及電話服務調查)的預設滿意度水準。 2)督導員工的日常服務質量及分行的環境,以符合銀行要求的標準。 3)對客戶的特别要求提供快速的回應,確保客户的口頭及當面投訴可以按照内部準則得到即時地處理及解決。 (D)稽核及合規監控 1) 確保完全符合内部政策、標準、準則及規章及主管機關及監理機構所訂定的規章及法規。 2) 透過領導、教育、監控及有效的補救措施提升分行營運的控制及合規質量。 See more on DBS Career Site: https://dbs.taleo.net/careersection/dbs_professional_hires_career_section/jobdetail.ftl?job=WD57471&lang=zh_TW
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  • 面議(經常性薪資達4萬元或以上) 台北市信義區 7年工作經驗 2天前更新
    1.行銷管理及業務推展 (1)主動開發及服務內部同仁所推薦的潛在客戶及從分行及外部擴增客戶來源。 (2)協助分行業務經理領導業務團隊並提昇保險銷售績效,以達成分配給自己及分行的整體保險業績目標。 (3)透過客戶服務、交叉銷售、分行宣傳活動等來深耕客戶關係並建立品牌知名度,以擴增客戶基礎。 (4)參與例行性的教育訓練及銷售活動等,並與分行服務經理等服務同仁密切合作,以有效開發服務同仁所推薦的潛在客戶。 (5)定期召開業績檢討會,以提升銷售同仁的產能。 (6)與客戶維持良好的關係,滿足客戶的財務需求,並提升客戶與本行往來的業務種類。 (7)確定銷售同仁的銷售行為係依據並符合內部政策、標準、準則、規章及主管機關及監理機構所訂定的規章及法規。 2.人才及客戶體驗管理 (1)培訓發展及輔導銷售同仁,以提升其保險銷售績效及與客戶間的互動關係。 (2)與銷售同仁保持明確及即時溝通,以共同達成保險銷售目標。 (3)建立團隊成員中的信任及士氣,並能與分行中的其他同仁密切合作。 (4)協助分行業務經領導業務團隊提供客戶最佳的金融服務,並達到在多個客户滿意度調查/ 追踪計畫中(例如神秘顧客及電話服務調查)針對保險的預設滿意度水準。 3.稽核及合規監控 (1)確保完全符合內部政策、標準、準則及規章及主管機關及監理機構所訂定的規章及法規。 (2)透過教育、監控及有效的補救措施協助分行業務經理提升分行營運的控制及合規質量,並密切的與分行服務經理合作以保持銷售團隊的營運標準。 4.分行行政管理 (1)滿足客戶的需求,並依據本行的客戶申訴處理準則及時的解決客戶抱怨案件。 (2)反映並建議分行業務經理有關於客戶的意見及競爭對手的作法。 See more on DBS official website: https://dbs.taleo.net/careersection/dbs_internal_career_section/jobdetail.ftl?job=WD56837&tz=GMT%2B08%3A00&tzname=Asia%2FTaipei
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  • 面議(經常性薪資達4萬元或以上) 台北市內湖區 5年工作經驗 1天前更新
    JD 1. Develop SOP to comply with regional policies and local regulations. 2. Responsible for driving sales monitoring report enhancement and control points/mechanism by working closely with stakeholders. 3. Conduct periodic SOP/Boundary list and training. 4.Timely complete sales surveillance related reports and sales healthy check 5. Support BIF revision, SCSA, internal/external audit on information request providing. 6. To support integration project 7. Sales new onboard training
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  • 面議(經常性薪資達4萬元或以上) 台北市內湖區 3年工作經驗 2天前更新
    Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards. Job Description for CDD Checker: 1. Conduct due diligence on customers during new case review, regular review and trigger review, assist banks in implementing anti-money laundering policies and conduct data analysis and management as needed. 2. Cooperate with RM/CSO/Maker to understand customers, correctly assess customers‘ anti-money laundering risks, collect documents from customers/public sources, liaise with RM/CSO/Maker and other relevant legal compliance departments and complete high-quality CDD in time . 3. Provide RM with insight into client AML risk and understand the industry, client information and other relevant factors that may affect the bank‘s AML risk. 4. Familiar with and flexibly apply all CDD policies and guidelines, and complete all CDDs in accordance with guidelines and policies and regulations. 5. Work with Financial Crimes and Security Services (FCSS) to provide IBG with a clear AML/CFT advisory and CDD/KYC process. 6. Work with Compliance, Technology and Operations to manage processes, documentation to comply with regulatory requirements 7. Ensure all CDD submissions/responses are completed in a timely and accurate manner, checking relevant forms for correctness. 8. Make sure there are no overdue CDDs and make sure to perform the CDD with a fast TAT and complete all CDD-related exercises by the deadline. Work as a team and support each other to complete daily BAU work and assigned ad-hoc projects. Qualification: 1. good understanding and experiences to AML/KYC & controls 2. quality skillset to manage data extraction & report production 3. purpose-driven & relationship-led characters to collaborate with stakeholders. 4. Language ability: English reading and writing ability - Business level.
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  • 面議(經常性薪資達4萬元或以上) 台中市西區 7年工作經驗 1天前更新
    1.行銷管理及業務推展 (1)主動開發及服務內部同仁所推薦的潛在客戶及從分行及外部擴增客戶來源。 (2)協助分行業務經理領導業務團隊並提昇保險銷售績效,以達成分配給自己及分行的整體保險業績目標。 (3)透過客戶服務、交叉銷售、分行宣傳活動等來深耕客戶關係並建立品牌知名度,以擴增客戶基礎。 (4)參與例行性的教育訓練及銷售活動等,並與分行服務經理等服務同仁密切合作,以有效開發服務同仁所推薦的潛在客戶。 (5)定期召開業績檢討會,以提升銷售同仁的產能。 (6)與客戶維持良好的關係,滿足客戶的財務需求,並提升客戶與本行往來的業務種類。 (7)確定銷售同仁的銷售行為係依據並符合內部政策、標準、準則、規章及主管機關及監理機構所訂定的規章及法規。2.人才及客戶體驗管理 (1)培訓發展及輔導銷售同仁,以提升其保險銷售績效及與客戶間的互動關係。 (2)與銷售同仁保持明確及即時溝通,以共同達成保險銷售目標。 (3)建立團隊成員中的信任及士氣,並能與分行中的其他同仁密切合作。 (4)協助分行業務經領導業務團隊提供客戶最佳的金融服務,並達到在多個客户滿意度調查/ 追踪計畫中(例如神秘顧客及電話服務調查)針對保險的預設滿意度水準。 3.稽核及合規監控 (1)確保完全符合內部政策、標準、準則及規章及主管機關及監理機構所訂定的規章及法規。 (2)透過教育、監控及有效的補救措施協助分行業務經理提升分行營運的控制及合規質量,並密切的與分行服務經理合作以保持銷售團隊的營運標準。4.分行行政管理 (1)滿足客戶的需求,並依據本行的客戶申訴處理準則及時的解決客戶抱怨案件。 (2)反映並建議分行業務經理有關於客戶的意見及競爭對手的作法。
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  • 面議(經常性薪資達4萬元或以上) 台中市中區 5年工作經驗 2天前更新
    1. Provide advisory services on treasury products to Treasures clients to achieve clients and financial objectives. 2. Coach, train and lead sales team (BMs and TRMs) to promote FX/DCI, fulfilling internal and external regulatory requirement. 3. Lead and support sales team to deliver the set revenue target and grow FX/DCI AUM. 4. Perform joint sales call / appointment with RMs when required 5. Drive and grow the FX/DCI business through an effective sales management model. 6. Attend all relevant training/briefings and assist in treasury product development by providing feedback on clients; preferences and needs as well as contributing ideas on how products can be better packaged and retailed to clients.
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  • 面議(經常性薪資達4萬元或以上) 東北亞香港 3年工作經驗 1天前更新
    1. Acquire new high net-worth customers and solicit business opportunities through proactive cross-selling, referrals and personal business connections 2. Identify customer needs through financial analysis and deliver customer-focused banking and wealth management solutions to enhance customer experience 3. Collaborate with experience product specialists in offering professional advice to meet the customers‘ investment goals and needs 4. Grow and maximize the revenue potential of this customer group by building strong customer relationships and delivering differentiated solutions
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  • 面議(經常性薪資達4萬元或以上) 台北市內湖區 10年工作經驗 1天前更新
    •Review and roll-out Anti-Money Laundering (AML)/Countering the Financing of Terrorism (CFT) related policies and guidelines for. Conduct Gap Analysis between local regulatory requirements and MAS requirements when changes occur. •Understand related business/operation and providing the necessary AML/CFT advice, interpretation and recommendation on existing and new AML/CFT laws and regulations. •Assist in supporting the formulation of specific Guides relating to AML/CFT. •Facilitate relationship management with regulator. Assist in handling audit/regulatory inspection issues relating to AML/CFT. •Maintain AML/CFT policies and standards including relevant KYC/CDD guidelines to support the AML/CFT framework. •Provide relevant guidance on regulatory requirements in resolving gaps (where apparent), and report to relevant governance committee(s), as necessary. •Gap analysis on regulatory papers relating to KYC/CDD, AML/CFT (as applicable) to provide relevant guidance. •Facilitate implementation of AML controls within country, Group, business or functions, depending on regulations. •Ensure the Bank/Group has an effective sanctions control framework to manage the bank‘s exposure to sanctions risk. •Ensure customers with sanctions exposures are adequately managed to mitigate the risk to DBS. •Review and investigate all payment alerts to ensure the bank does not process any payments that may violate sanctions regulations that the bank adopts as a policy. •Train staff and develop awareness at all staff levels to ensure they are able to identify potential sanctions risk and mitigate risk. •Provide accurate reporting to senior management and the Board for appropriate decisions on bank’s sanctions risk. •Provide advisory comments on various products/initiatives. Examples NPA/NPA Lite, Outsourcing Risk Review, RCSA process, Customer Journey and any ad hoc initiatives/projects •Conduct periodical ERWA report and filing to regulator accordingly. •Conduct BU/SU AML,CFT & Sanction SCSA program and evaluation to comply with regulatory requirement
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  • 面議(經常性薪資達4萬元或以上) 台北市中山區 1年工作經驗 2天前更新
    工作內容: 1. 外撥電話聯繫客戶,協助處理線上申請信用卡未完成案件,說明並輔導客戶完成申辦。 2. 透過電話為客戶提供解決方案,確保案件得到妥善處理,必要時將案件轉交給相關單位協助處理。 3. 配合團隊合作,可機動性配合任務部署。
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  • 面議(經常性薪資達4萬元或以上) 台北市中山區 1年工作經驗 1天前更新
    1) 電話聯絡線上服務和客戶關係維護,說明信用卡權益和活動。 2) 公司各項專案外撥活動通知。
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  • 面議(經常性薪資達4萬元或以上) 台北市中山區 1年工作經驗 2天前更新
    1. 提供既有信貸客戶來電各項貸後諮詢服務、產品解說及關係維護,並適時進行推廣。 2. 各項信貸專案推廣及拓展既有信貸增貸作業
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