• 面議(經常性薪資達4萬元或以上) 台北市松山區 2年工作經驗 1天前更新
    餐務主任負責執行餐務部門的各項行政與日常清潔作業,包含廚房的順利運作。主要負責安排分派職務並追蹤待處理項目。亦須指導和監督團隊,確保各項設備完善、整潔無損壞,打造專業的工作環境。 1.在必要時支援部門並加強作業標準與流程。 2.確實地傳達期待、認可績效並產生一致的業務成果。 3.協助、管理與培訓同事,使其發揮最大潛力。餐務主任同時亦須協助廚房擺盤。 4.處理顧客抱怨並迅速修正以解決問題,使顧客滿意。 5.將客人意見傳達給餐務經理並採取適當的行動。 6.維持廚房的整潔與衛生,並遵循由食品衛生管理經理所領導的 HACCP 計劃,包含依照要求針對區域進行深層清潔。 7.負責確保各式杯盤與銀器皆被確實清潔。 8.詳細登記各項操作設備與用品的庫存數量及破損記錄。 9.確實遵守各項衛生與安全標準和規範。 10.與各部門維持緊密的工作關係,以確保營運上的有效溝通,成為部門間合作的榜樣。
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    就業保險產假產檢假安胎假家庭照顧假
  • 面議(經常性薪資達4萬元或以上) 台北市松山區 3年工作經驗 1天前更新
    餐務副理將協助餐務經理管理餐務部門的日常營運,確立高效、有效生產成本的操作方式,以確保運作順暢,並通過規劃、組織、指導和控制餐務操作和管理,從而最大程度地提高客人滿意度。 1. 監控並確保處理破損物品的行政工作,以提供持續反饋給現場團隊,作為減少破損和損失的工具。 2. 嚴格遵守已建立的運營支出,並確保控制所有成本。 3. 參與制定年度運營預算,包括運營成本、運營設備和固定設備與設備需求,以符合年度營運計劃的編制。 4. 監督並維護整潔、清潔的後廚食品和飲料區域,為所有餐廳和宴會提供乾淨的運營設備,根據預期的營運水平。 5. 高效協調餐務部門的所有活動,確保廚房器具、餐具、玻璃器皿和清潔用品及設備均有足夠的預定庫存。 6. 監督廚房和後廚食品和飲料區域的夜間清潔餐務人員。 7. 處理投訴和解決服務中的問題,記錄所有反饋,確保問題能夠及時得到解決,以達到客人滿意度。 8. 在更新標準操作程序方面協助高層,根據酒店標準和商業水平提出改進建議,以提高工作效率和績效。 9. 確保所有團隊成員都認識到富比士準則的重要性,以提供優秀的審核和服務表現。 10. 審查並向廚師及餐飲辦公室提交以下報告:每週和每月破損和損失報告、化學消耗報告、HACCP記錄、臨時管家檔案、健康檢查記錄、培訓師報告、簽署的清潔時間表。 The Assistant Chief Steward assists the Chief Steward in the supervision and coordination of the daily stewarding department operations. The individual establishes efficient, and productive costs to ensure a smooth operation and therefore contributes to maximizing guest satisfaction consistently through planning, organizing, directing, and controlling the stewarding operation and administration. 1. Monitors and ensures that breakages are administrated to provide constant feedback to the operation as a tool to reduce breakages and losses. 2. To strictly adhere to the established operating expenses and ensure that all costs are controlled. 3. Participates in the formulation of the Annual Operating Budget, operating cost, operating equipment, and FF&E requirements in line with the compilation of the Annual Business Plan. 4. Supervises and maintains an organized, clean, and sanitized back-of-house Food & Beverage area and provides all outlets and banquets with clean operating equipment, based on expected business levels. 5. Efficiently coordinate all the activities of the Stewarding department ensuring that at all times there is a sufficient established stock of kitchen utensils, crockery, glassware, and cleaning supplies and equipment. 6. To supervise night cleaning Stewards in the kitchen and back-of-house food and beverage areas. 7. Handling complaints and resolving service ‘Glitches’, keeping a record of all feedback under the appropriate system. Ensures that the issues are resolved promptly to guests’ satisfaction. 8. Assists the higher management in updating the Standard Operating Procedures by the hotel standards and business level by suggesting improvements to improve the efficiency of work and performance. 9. Ensure all team members recognize the importance of Forbes standards to deliver excellent audit and service performance. 10. Review and submit reports to the Chefs & Food & Beverage Office the following: Weekly & Monthly Breakage and Loss Report, Chemical Consumption Report, HACCP Records, File on casual Stewards, Health Inspection Records, Trainer‘s Report, Signed Cleaning schedule.
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    就業保險產假產檢假安胎假家庭照顧假
  • 面議(經常性薪資達4萬元或以上) 台北市松山區 2年工作經驗 1天前更新
    宴會廳/客房服務主任將協助宴會廳/客房服務經理在其負責區域內協調並分配職務,為顧客提供高效率、豪華且流暢的服務以及一流的用餐體驗。 1.協助宴會廳/客房服務經理協調並分配職務,以實現卓越的營運績效。 2.確實地傳達期待、認可績效並產生一致的業務成果。 3.監督宴會廳/客房服務開始與結束的工作流程。 4.協調所屬工作區域內的職務,確保服務順利進行。 5.處理並排解顧客訴願,在系統內登錄顧客意見回饋。確保問題及時解決,讓顧客滿意。 6.保護顧客和同事的隱私與安全。 7.嚴格遵守酒店所制定的各項部門營運標準、政策和流程。 8.能夠執行部門內的所有職務,並在必要時協助輪班。 The Banquet/In Room Dining Supervisor assists the Banquet/In Room Dining Manager in the coordination and delegation of tasks within the assigned working station/sector, ensuring an efficient, luxurious, and smooth service flow and stellar dining experience for our guests. 1. Assists Banquet/In Room Dining Manager in coordinating and delegating daily tasks to deliver an exceptional operating performance. 2. Communicates expectations, recognizes performance, and produces consistent desired business results. 3. Supervises the workflow of opening and closing shifts. 4. Coordinate tasks within the assigned sector to ensure the smooth running of service. 5. Handling complaints and resolving service ‘Glitches’, keeping a record of all feedback under the appropriate system. Ensures that the issues are resolved on time to guests‘ satisfaction. 6. Protect the privacy and security of guests and coworkers. 7. Complies strictly with all departmental operating standards, policies, and procedures set by the hotel. 8. Be able to perform all tasks within the department and assist in shift coverage when necessary.
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    就業保險產假產檢假安胎假家庭照顧假
  • 面議(經常性薪資達4萬元或以上) 台北市松山區 2年工作經驗 1天前更新
    酒吧主任將協助酒吧副理在其負責區域內協調並分配職務,為顧客提供高效率、豪華且流暢的服務以及一流的用餐體驗。 1.協助酒吧副理協調並分配職務,以實現卓越的營運績效。 2.確實地傳達期待、認可績效並產生一致的業務成果。 3.監督宴會廳/客房服務開始與結束的工作流程。 4.協調所屬工作區域內的職務,確保服務順利進行。 5.處理並排解顧客訴願,在系統內登錄顧客意見回饋。確保問題及時解決,讓顧客滿意。 6.保護顧客和同事的隱私與安全。 7.嚴格遵守酒店所制定的各項部門營運標準、政策和流程。 8.能夠執行部門內的所有職務,並在必要時協助輪班。 The Bar Supervisor assists the Bar Assistant Manager in the coordination and delegation of tasks within the assigned working station/sector, ensuring an efficient, luxurious, and smooth service flow and stellar dining experience for our guests. 1. Assists Bar Assistant Manager in coordinating and delegating daily tasks to deliver exceptional operating performance. 2. Communicates expectations, recognizes performance, and produces consistent desired business results. 3. Supervises the workflow of opening and closing shifts. 4. Coordinate tasks within the assigned sector to ensure the smooth running of service. 5. Handling complaints and resolving service ‘Glitches’, keeping a record of all feedback under the appropriate system. Ensures that the issues are resolved on time to guests‘ satisfaction. 6. Protect the privacy and security of guests and coworkers. 7. Complies strictly with all departmental operating standards, policies, and procedures set by the hotel. 8. Be able to perform all tasks within the department and assist in shift coverage when necessary.
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    就業保險產假產檢假安胎假家庭照顧假
  • 面議(經常性薪資達4萬元或以上) 台北市松山區 2年工作經驗 1天前更新
    酒吧副理將協助酒吧營運經理管理餐廳的日常營運。確保餐廳員工提供一致且周到的服務,以維持高水準的餐飲服務。 1.為團隊成員提供具有明確願景和方向且鼓舞人心的領導力,以確保實現嘉佩樂品牌價值觀和願景,為所有顧客和同事創造令人驚豔的體驗。 2.確實地傳達期待、認可績效並產生一致的業務成果。 3.為餐飲管理相關領域的專家,提供專業頂級的顧客服務體驗。 4.透過展現嘉佩樂文化和服務理念,成為激勵同事的典範。 5.負責管理餐廳的日常運營,並確保全體成員皆遵守酒店制定的服務標準、部門政策和操作步驟。維持餐廳的品質及標準並滿足顧客的期望。 6.管理餐廳的服務流程以確保顧客從進入餐廳到離開的每個階段皆可享受頂級服務(如領檯的歡迎、點餐和上菜速度、是否滿足特殊需求、結帳以及邀約再訪…等)。 7.監督餐廳開店與閉店職務的完成,包含準備所需的備品、監控庫存、遵守標準水平並確實完成餐廳的清潔工作…等。 8.隨時掌握酒店日常服務、活動、促銷等最新資訊。若有任何變更,需向團隊成員更新以確保顧客收到最新資訊。 9.參與招募、面試新人才和培育繼任者。 10.確保所有團隊成員充分了解富比士服務標準對於提供卓越審計和服務績效的重要性。 The Assistant Bar Manager assists the Bar Operation Manager in the supervision and coordination of the daily restaurant operations. The individual is also responsible for maintaining a high level of quality and standards of guest service by ensuring the delivery of consistent and thoughtful service by the restaurant colleagues. 1. Provides inspirational leadership, clear vision, and direction to team members to ensure delivery of the Capella brand, values, and vision, to create an amazing experience for our guests and team members. 2. Communicates expectations, recognizes performance, and produces consistent desired business results. 3. Ensures and provides flawless, upscale, professional, and high-class guest service experiences as a role model and expert in all F&B restaurant-related matters. 4. Be an exemplary role model in inspiring team members through a strong demonstration of the Capella Culture and Service Philosophy. 5. Oversees and manages the daily operations of the department and ensures that all team members comply with service standards, departmental policies, and operating procedures set by the hotel. Ensures the quality, and standards and meets the expectations of the guests daily. 6. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from host/ess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). 7. Supervises the completion of opening and closing duties including setting up necessary supplies, controlling stock, Par Level respected, and making sure cleaning of the restaurant is done. 8. Maintain an up-to-date knowledge of the hotel‘s daily services, activities, promotions, and events. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information. 9. Participate in recruitment activities such as interviewing new talents for the departments and succession planning. 10. Ensure all team members recognize the importance of Forbes standards to deliver excellent audit and service performance.
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    就業保險產假產檢假安胎假家庭照顧假
  • 面議(經常性薪資達4萬元或以上) 台北市松山區 2年工作經驗 1天前更新
    宴會廳/客房大夜服務主任將協助宴會廳/客房服務經理在其負責區域內協調並分配職務,為顧客提供高效率、豪華且流暢的服務以及一流的用餐體驗。 1.協助宴會廳/客房服務經理協調並分配職務,以實現卓越的營運績效。 2.確實地傳達期待、認可績效並產生一致的業務成果。 3.監督宴會廳/客房服務開始與結束的工作流程。 4.協調所屬工作區域內的職務,確保服務順利進行。 5.處理並排解顧客訴願,在系統內登錄顧客意見回饋。確保問題及時解決,讓顧客滿意。 6.保護顧客和同事的隱私與安全。 7.嚴格遵守酒店所制定的各項部門營運標準、政策和流程。 8.能夠執行部門內的所有職務,並在必要時協助輪班。 The Banquet/In Room Dining Night Shifr Supervisor assists the Banquet/In Room Dining Manager in the coordination and delegation of tasks within the assigned working station/sector, ensuring an efficient, luxurious, and smooth service flow and stellar dining experience for our guests. 1. Assists Banquet/In Room Dining Manager in coordinating and delegating daily tasks to deliver an exceptional operating performance. 2. Communicates expectations, recognizes performance, and produces consistent desired business results. 3. Supervises the workflow of opening and closing shifts. 4. Coordinate tasks within the assigned sector to ensure the smooth running of service. 5. Handling complaints and resolving service ‘Glitches’, keeping a record of all feedback under the appropriate system. Ensures that the issues are resolved on time to guests‘ satisfaction. 6. Protect the privacy and security of guests and coworkers. 7. Complies strictly with all departmental operating standards, policies, and procedures set by the hotel. 8. Be able to perform all tasks within the department and assist in shift coverage when necessary.
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    就業保險產假產檢假安胎假家庭照顧假
  • 面議(經常性薪資達4萬元或以上) 台北市松山區 1年工作經驗 1天前更新
    在指定工作場所提供穩定且高品質的產品,並提供禮貌、專業、高效和靈活的服務,符合嘉佩樂的標準、政策和程序,以最大化顧客滿意度。 1.遵循嘉佩樂酒店的規範,生產穩定且高品質產品,並提供專業、有禮、高效且靈活的服務。 2.執行在指定工作場所的所有職責和任務,達到設定的標準。 3.完全具備靈活性,根據需要在廚房部門的不同子部門或酒店其他部門輪換工作。 4.每天處理該區域的所有HACCP表格。。 5.確保工作場所及周邊區域始終保持清潔和有序。 6.以禮貌和高效的方式處理顧客查詢,並將顧客的投訴或問題報告給主管。 7.了解並嚴格遵守員工手冊中的規章制度,以及酒店有關消防、衛生、健康與安全的政策。 8.與餐廳內部員工及其他部門保持良好的合作關係和工作關係。 9.參加酒店安排的所有內部廚房及人力資源培訓。 10.與領班協調,訂購所需的商品、產品、材料和器具。 To produce a consistent and high-quality product in the assigned Place of Work and provide a courteous, professional, efficient, and flexible service consistent with the Capella Bangkok Standards Policies & Procedures to maximize guest satisfaction. 1. To produce a consistent and high-quality product, provide a courteous, professional, efficient, and flexible service at all times, following Capella Bangkok Standards of Performance. 2. To perform all duties and tasks in the assigned Place of Work to the standard set. 3. To be entirely flexible and adapt to rotate within the different sub-departments of the Kitchen Division or any other Department of the hotel as assigned. 4. To handle all HACCP forms for your area daily. 5. To ensure that the Place of Work and surrounding area are kept clean and organized at all times. 6. To handle guest inquiries courteously and efficiently and report guest complaints or problems to supervisors. 7. To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health, and Safety. 8. To maintain a good rapport and working relationship with staff in the outlet and all other departments. 9. Attend all internal kitchen and HR training assigned by the hotel. 10. Coordinate with the Chef de Partie to order required goods, products, materials, and utensils.
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    就業保險產假產檢假安胎假家庭照顧假
  • 面議(經常性薪資達4萬元或以上) 台北市松山區 3年工作經驗 1天前更新
    管理所負責的廚房區域,確保所製作的各項餐點品質穩定且符合水準,遵從嘉佩樂標準規範來提供專業、有禮、高效且靈活的服務,以大幅提升顧客滿意度。 1. 遵循嘉佩樂酒店的規範,生產穩定且高品質產品,並提供專業、有禮、高效且靈活的服務。 2. 擁有完整的工作知識和技能,能夠監督、糾正並展示各項職責以確保其符合標準。 3. 能夠靈活地在各餐飲部門內輪替值班。 4. 能夠獨立執行所被分配到的工作區域職務。 5. 維持廚房的一貫標準並遵循該廚房所規範的準則。 6. 於日誌中回報每日產能以及任何問題,包括損壞和破損。 7. 遵循酒店的標準作業流程。 8. 充分熟悉酒店所提供的各項服務與設施。 9. 執行所屬廚房的開始及結束營業的作業流程。 10. 對於菜單內的各項餐點和飲品有全盤的了解,並能夠針對餐飲搭配做推薦以及推銷。 11. 確保工作場所及週邊區域維持整潔有序,並遵守食品安全的標準作業流程。 12. 控管營運備品數量並減少損壞或浪費。 13. 以有禮且有效率的方式處理顧客需求,並向主管報告任何顧客投訴或問題。 To supervise the assigned station/section, produce a consistent, high-quality product, and ensure a courteous, professional, efficient, and flexible service consistent with the Capella Standards Policies & Procedures to maximize guest satisfaction. 1. To produce a consistent, high-quality product and provide a courteous, professional, efficient, and flexible service at all times, following the Capella Standards of Performance. 2. To have a full working knowledge and capability to supervise, correct, and demonstrate all duties and tasks in the assigned Place of Work to the standard set. 3. To be entirely flexible and adapt to rotate within the Food & Beverage Department of the hotel as assigned. 4. To independently be able to run the section you are assigned to. 5. To maintain the general standards of the kitchen as well as the implementation of the kitchen manual rules and regulations for your section. 6. Report in the logbook all productions and problems daily including spoilage and breakage. 7. Follow the SOP‘s of the hotel. 8. To be fully conversant with all services and facilities offered by the hotel. 9. To perform opening and closing procedures established for the Place of Work as assigned. 10. To have a thorough understanding and knowledge of all Food & Beverage items on the menu and the ability to recommend Food & Beverage combinations and upsell alternatives. 11. To ensure that the Place of Work and surrounding area is kept clean and organized at all times and follow food safety SOP’s. 12. To monitor operating supplies and reduce spoilage and wastage. 13. To handle guest inquiries courteously and efficiently and report guest complaints or problems to supervisors.
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    就業保險產假產檢假安胎假家庭照顧假
  • 面議(經常性薪資達4萬元或以上) 台北市松山區 2年工作經驗 1天前更新
    西餐廳主任將協助西餐廳副理在其負責區域內協調並分配職務,為顧客提供高效率、豪華且流暢的服務以及一流的用餐體驗。 1.協助西餐廳副理協調並分配職務,以實現卓越的營運績效。 2.確實地傳達期待、認可績效並產生一致的業務成果。 3.監督西餐廳開始與結束的工作流程,包含酒杯拋光和事前準備(如餐桌擺放,轉場以及清理等工作)、妥善儲存以及餐期結束後的器具盤點。 4.協調所屬工作區域內的職務,確保服務順利進行。 5.處理並排解顧客訴願,在系統內登錄顧客意見回饋。確保問題及時解決,讓顧客滿意。 6.保護顧客和同事的隱私與安全。 7.嚴格遵守酒店所制定的各項部門營運標準、政策和流程。 8.能夠執行部門內的所有職務,並在必要時協助輪班。 The Western Restaurant Supervisor assists the Western Restaurant Assistant Manager in the coordination and delegation of tasks within the assigned working station/sector, ensuring an efficient, luxurious, and smooth service flow and stellar dining experience for our guests. 1. Assists The Western Restaurant Assistant Manager in coordinating and delegating daily tasks to deliver an exceptional operating performance. 2. Communicates expectations, recognizes performance, and produces consistent desired business results. 3. Supervises the workflow of opening and closing shift including polishing of glassware and mis-en-place preparation (i.e. table setting, turnover, clean up, etc.), proper storage, and count of operating equipment at the end of the day. 4. Coordinate tasks within the assigned sector to ensure the smooth running of service. 5. Handling complaints and resolving service ‘Glitches’, keeping a record of all feedback under the appropriate system. Ensures that the issues are resolved on time to guests‘ satisfaction. 6. Protect the privacy and security of guests and coworkers. 7. Complies strictly with all departmental operating standards, policies, and procedures set by the hotel. 8. Be able to perform all tasks within the department and assist in shift coverage when necessary.
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    就業保險產假產檢假安胎假家庭照顧假
  • 面議(經常性薪資達4萬元或以上) 台北市松山區 2年工作經驗 1天前更新
    侍酒師必須充滿熱情並專精於酒類服務。負責協助顧客選擇合適的酒水及建議餐點與酒的搭配,以提升用餐體驗。侍酒師也協助首席侍酒師提供改善酒類服務和酒單的建議。 1.作為酒類專家,為顧客及同事提供專業酒類知識。 2.執行餐廳開店與閉店的職務,包含酒杯拋光和餐前準備、妥善儲存以及結束營業後器具盤點。 3.以微笑、眼神交流和友善的問候來歡迎和感謝顧客,並儘可能地使用顧客的姓名稱呼他們。 4.處理並排解顧客訴願,在系統內登錄顧客意見回饋。確保問題及時解決,讓顧客滿意。 5.確實了解富比士服務標準對於提供卓越審計和服務績效的重要性。 6.監控酒窖的庫存,確保酒類品質與數量,正確儲存和處理葡萄酒,並知道需求補充庫存。 7.協助首席侍酒師更新酒單、準備特別活動…等。 8.必要時協助輪班,以確保營運順利。 The Sommelier is a passionate individual, specializing in wine service. The individual advises and guides the guests in their choice of wines, and food and wine pairing to enhance the dining experience. The Sommelier also assists the Head Sommelier in providing suggestions to improve Wine service and menu. 1. Be the champion in offering wine knowledge to both guests and colleagues. 2. Performs opening and closing shift duties which include polishing of glassware and mis-en-place preparation, proper storage, and count of operating equipment at the end of the day. 3. Welcome and acknowledge every guest with a smile, eye contact, and a friendly verbal greeting, using the guest‘s name when possible. 4. Handling complaints and resolving service ‘Glitches’, keeping a record of all feedback under the appropriate system. Ensures that the issues are resolved promptly to guests’ satisfaction. 5. Recognizes the importance of Forbes standards to deliver excellent audit and service performance. 6. Monitor inventory of wine cellar, ensuring appropriate quality and amounts of wine, proper storage and disposal of wines, and replenishing cellar as needed. 7. Assists the Head Sommelier in updating the wine list, preparing for special events, etc. 8. Assists in shift coverage when required to ensure smooth operation.
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    就業保險產假產檢假安胎假家庭照顧假
  • 面議(經常性薪資達4萬元或以上) 台北市松山區 4年工作經驗 1天前更新
    1. 需熟悉中式煲湯操作,負責菜餚料理製作 2. 了解乾貨的使用與發法及保存 3. 負責範圍內品質管控確保穩定 4. 學習負責部門食材的備貨量、安全庫存量及訂購量 5. 執行廚房清潔作業 6. 執行主管其他交辦事項 7. 食物成本控管、食材採購及庫存管理 8. 確保所負責類別的食品及場域(例如冷凍庫)均符合衛生管理的規定。 1. Familiar with Chinese soup preparation techniques and responsible for dish cooking and preparation. 2.Knowledgeable in the use, soaking, and storage of dried ingredients. 3. Responsible for quality control within the scope of duties to ensure consistency. 4.Manage the inventory levels, safety stock, and ordering requirements for the department‘s ingredients. 5. Perform kitchen cleaning tasks. 6. Execute other tasks assigned by the supervisor. 7. Control food costs, ingredient procurement, and inventory management. 8. Ensure that all responsible categories of food and areas (such as the freezer) comply with hygiene and safety regulations.
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    就業保險產假產檢假安胎假家庭照顧假
  • 面議(經常性薪資達4萬元或以上) 台北市松山區 4年工作經驗 1天前更新
    日本料理餐廳經理負責監督日式餐廳的相關財務營收及服務品質,維持並控管餐飲的服務及維護顧客關係。協助餐飲副總完成酒店開業相關規劃及人員招募面試。 1. 確保並提供完美、高檔、專業和一流的賓客服務體驗,作為所有餐飲餐廳相關事宜的榜樣和專業知識。 2. 監督和管理指定餐廳的日常運營,並確保所有團隊成員遵守飯店制定的服務標準、部門政策和操作程序。 3. 深入了解競爭市場的最新趨勢,協助餐飲副總與行政總廚制定服務和菜單定價策略。 4. 負責及時更新開發服務的行銷工具(如菜單、特色活動等)。 5. 負責向管理階層準確報告財務和預算(例如財務目標、損益、預算、成本管理等)。 6. 隨時了解飯店日常服務、活動、促銷和活動。就任何變更向所有團隊成員進行有效溝通和更新,以確保顧客收到最新資訊。 7. 處理客訴並解決服務缺失,在系統下記錄所有回覆。確保問題及時解決,讓顧客滿意。 8. 確保所有團隊成員認識到富比士標準對於提供卓越稽核和服務績效的重要性。 9. 主動辨識團隊成員的訓練需求,確保能力提升及績效改善。 10. 保護顧客和同事的隱私和安全。 The Japanese Restaurant Manager oversees all facts of the restaurant. The manager must maintain and control a high level of guest service. Assist EAM of F&B to set up the restaurant policy and recruitment. 1. Ensures and provides flawless, upscale, professional and high-class guest service experiences as a role model and expertise in all F&B restaurant related matters. 2. Oversees and manages the daily operations of the designated restaurant and ensures that all team members comply with service standards, departmental policies and operating procedures set by the hotel. 3. To keep up to date with the current trends in the competitive market and assist EAM of F&B and the Executive Chef in the development of the service and menu pricing strategies. 4. Is responsible for updating and development of the marketing tools of the service (e.g. menus, special events etc.) in a timely manner. 5. Is responsible for the accurate financial and budget reporting to the management (e.g. financial objectives, P&L, budgeting, cost management, etc.). 6. Maintain an up to date knowledge of the hotel daily services, activities, promotion, and event. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information. 7. Handling complaints and resolving service ‘Glitches’, keep a record of all feedbacks under the appropriate system. Ensures that the issues are resolved in a timely manner to guests’ satisfaction. 8. Ensure all team members recognizes the importance Forbes standards as to deliver excellent audit and service performance. 9. Proactively identify training needs of team members to ensure enhancement and performance improvement. 10. Protect the privacy and security of guests and coworkers.
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    就業保險產假產檢假安胎假家庭照顧假
  • 面議(經常性薪資達4萬元或以上) 台北市松山區 4年工作經驗 1天前更新
    The Chinese Restaurant Manager oversees all facts of the restaurant. The manager must maintain and control a high level of guest service. Assist EAM of F&B to set up the restaurant policy and recruitment. 中餐廳經理負責監督餐廳的相關財務營收及服務品質,維持並控管餐飲的服務及維護顧客關係。協助餐飲副總完成酒店開業相關規劃及人員招募面試。 1.確保並提供完美、高檔、專業和一流的顧客服務體驗,作為所有餐廳相關事宜的榜樣和專業知識。 2.監督和管理指定餐廳的日常運營,並確保所有團隊成員遵守飯店制定的服務標準、部門政策和操作程序。 3.緊跟競爭市場的最新趨勢,協助餐飲副總與行政總廚制定服務和菜單定價策略。 4.負責及時更新開發服務的行銷工具(如菜單、特色活動等)。 5.負責向管理階層準確報告財務和預算(例如財務目標、損益、預算、成本管理等)。 6.隨時了解飯店日常服務、活動、促銷和活動。就任何變更向所有團隊成員進行有效溝通和更新,以確保顧客收到最新資訊。 7.處理客訴並解決服務缺失,在系統下記錄所有回覆。確保問題及時解決,讓顧客滿意。 8.確保所有團隊成員認識到富比士標準對於提供卓越稽核和服務績效的重要性。 9.主動辨識團隊成員的訓練需求,確保能力提升及績效改善。 10.保護顧客和同事的隱私和安全。 1. Ensures and provides flawless, upscale, professional and high-class guest service experiences as a role model and expertise in all F&B restaurant related matters. 2. Oversees and manages the daily operations of the designated restaurant and ensures that all team members comply with service standards, departmental policies and operating procedures set by the hotel. 3.To keep up to date with the current trends in the competitive market and assist the Executive Chef in the development of the service and menu pricing strategies. 4.Is responsible for updating and development of the marketing tools of the service (e.g. menus, special events etc.) in a timely manner. 5.Is responsible for the accurate financial and budget reporting to the management (e.g. financial objectives, P&L, budgeting, cost management, etc.). 6.Maintain an up to date knowledge of the hotel daily services, activities, promotion, and event. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information. 7.Handling complaints and resolving service ‘Glitches’, keep a record of all feedbacks under the appropriate system. Ensures that the issues are resolved in a timely manner to guests’ satisfaction. 8.Ensure all team members recognizes the importance of Forbes standards as to deliver excellent audit and service performance. 9.Proactively identify training needs of team members to ensure enhancement and performance improvement. 10.Protect the privacy and security of guests and coworkers.
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    就業保險產假產檢假安胎假家庭照顧假
  • 面議(經常性薪資達4萬元或以上) 台北市松山區 3年工作經驗 1天前更新
    協助中式點心師傅日常運營,製作並提供中式點心,如餃子、包子、燒賣等,確保食品準備的質量和一致性,並達到或超越客戶的期望。 1.擁有豐富的中式點心烹飪及工作經驗,並對傳統和現代中式點心技術有深入了解 2. 遵循嘉佩樂酒店的規範,生產穩定且高品質產品,並提供專業、有禮、高效且靈活的服務。 3. 擁有完整的工作知識和技能,能夠監督、糾正並展示各項職責以確保其符合標準。 4. 能夠獨立執行所被分配到的工作區域職務。 5. 維持廚房的一貫標準並遵循該廚房所規範的準則。 6. 於日誌中回報每日產能以及任何問題,包括損壞和破損。 7. 遵循酒店的標準作業流程。 8. 充分熟悉酒店所提供的各項服務與設施。 9. 執行所屬廚房的開始及結束營業的作業流程。 10. 對於菜單內的各項餐點和飲品有全盤的了解,並能夠針對餐飲搭配做推薦以及推銷。 11. 確保工作場所及週邊區域維持整潔有序,並遵守食品安全的標準作業流程。 12. 控管營運備品數量並減少損壞或浪費。 13. 以有禮且有效率的方式處理顧客需求,並向主管報告任何顧客投訴或問題。 Assist the dim sum chef in daily operations, preparing and serving Chinese dim sum such as dumplings, buns, siu mai, etc. Ensure the quality and consistency of food preparation, meeting or exceeding customer expectations. The Executive Chinese Chef will be responsible for overseeing the day-to-day operations of the Chinese (Cantonese Style) kitchen, creating and developing innovative Chinese culinary concepts, managing a team of chefs, ensuring quality and consistency in food preparation, and meeting or exceeding customer expectations. 1. Extensive experience in Cantonese cuisine and a strong knowledge of traditional 2. To produce a consistent, high-quality product and provide a courteous, professional, efficient, and flexible service at all times, following the Capella Standards of Performance. 3. To have a full working knowledge and capability to supervise, correct, and demonstrate all duties and tasks in the assigned Place of Work to the standard set. 4. To independently be able to run the section you are assigned to. 5. To maintain the general standards of the kitchen as well as the implementation of the kitchen manual rules and regulations for your section. 6. Report in the logbook all productions and problems daily including spoilage and breakage. 7. Follow the SOP‘s of the hotel. 8. To be fully conversant with all services and facilities offered by the hotel. 9. To perform opening and closing procedures established for the Place of Work as assigned. 10. To have a thorough understanding and knowledge of all Food & Beverage items on the menu and the ability to recommend Food & Beverage combinations and upsell alternatives. 11. To ensure that the Place of Work and surrounding area is kept clean and organized at all times and follow food safety SOP’s. 12. To monitor operating supplies and reduce spoilage and wastage. 13. To handle guest inquiries courteously and efficiently and report guest complaints or problems to supervisors.
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    就業保險產假產檢假安胎假家庭照顧假
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