• 面議(經常性薪資達4萬元或以上) 台北市信義區 8年工作經驗 今天剛更新
    We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world. Position : Senior Manager, Inventory Planning and Management The Taiwan team is super excited to bring the selection, price, and convenience of Coupang to customers in Taiwan. As we rapidly scale this highly visible new market, we are looking for smart and driven leaders who want to solve tough problems and make a meaningful impact to the lives of customers and vendors in Taiwan. The Instock team is a critical component by managing inventory to build and maintain new selection while controlling costs such as overstock. The team works closely with cross-functional teams including business/vendor managers, supply chain, product, program and finance to deliver a world class e-commerce shopping experience. What you will do? • Work backwards from the needs of the customers and vendors to deliver the right inventory, at the right time, and at the right place. • Collaborate with cross-functional partners to ensure that customer in-stock and vendor needs are surpassed • Drive business growth by ensuring that customer desired items are always in-stock and sufficiently stocked up • Partner with vendors at the right cadence to optimize metrics such as lead-time, and fill-rate • Utilize data to effectively prioritize the most impactful actions to deliver key business results. • Effectively dive deep to identify the root cause of issues, develop solutions and implement the solve. • Manage ordering process and systems to effectively balance competing business priorities. • Guide the development of processes and controls to monitor behavior of Forecasting, Inbound, and Inventory Management systems and continuously improve existing capabilities. Qualifications: • 10+ years of relevant work experience in the areas of Demand Forecasting, Ordering, Procurement, Inventory Management and Supply Chain. • Bachelor’s degree in Supply Chain-related fields. • Demonstrated ability to partner with vendors to deliver business results. • Superior oral and written communication skills with an innate attention to detail, and ability to influence without authority. • Passion to grow and take on increasing responsibility and challenges. • Ability to set high standards and drive others to excellence. • Ability to effectively use data to complete analyses. Strong Excel proficiency required, SQL and other technical skills are a plus. • Ability to set lofty goals with the relentless drive and ownership to constantly challenge what is possible. • Experience collaborating with Sales and Operations stakeholders; in e-Commerce and/or Retail industry preferred.
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  • 面議(經常性薪資達4萬元或以上) 台北市信義區 3年工作經驗 今天剛更新
    Coupang酷澎正在改變顧客的日常生活,我們的願景是創造一個讓人們不禁自問: 「沒有Coupang酷澎,怎麼生活?」的世界。Coupang酷澎創立的初衷是渴望把購物、飲食和生活變得比以往更便利。秉持初心,我們正在顛覆數十億美元規模的商業模式。作為全球發展最快速的零售公司之一,我們在商業界樹立了可靠的聲譽和存在。 擁有新創公司的文化,配上大型全球上市公司的資源優勢,這使我們能夠持續創新和快速推出新服務。在Coupang酷澎的每一天都令人振奮,你可以發揮創造力,親身參與、見證自己和團隊的成長。 我們的使命是打造商業的未來,挑戰傳統,突破極限。如果你渴望在不斷變化的高科技世界中創造影響力,那麼現在就加入我們吧。 職位: 招募管理師 Recruiter 這個崗位的主要職責是與重要業務主管密切合作,了解團隊的需求,預測成長,訂定符合公司擴張計畫的人才招募策略。您將扮演重要角色,找出高影響力人才,能夠推動創新,從內改變他們加入的團隊。 主要職責: • 端到端招募: - 使用各種招募方式,開發、篩選、選擇符合標準的人選 - 運用創新的開發人才技巧,包括社群媒體、人力銀行、員工推薦、招募公司 • 利害關係人合作: - 密切與用人主管合作,了解各個崗位的明確需求和期許 - 在整個招募過程中提供用人主管指引和支援 - 確保無縫正向的人選體驗 • 人選評估: - 完整評估人選的能力、經歷和企業文化合適程度 - 運用行為面試技巧和評量工具來評估人選 • 雇主品牌建構: - 推廣公司的雇主品牌,吸引高端人才 - 參與就業博覽會、職涯活動及人脈建立機會,建立人才網絡 • 合規及報告: - 確保所有招募活動符合相關法律法規 - 維持所有招募活動精確即時的紀錄 - 定期準備招募報告,提供觀察以改善招募流程 • 持續改進: - 跟上招募的業界趨勢跟最佳實踐 - 找出招募流程可改善的地方,實施必要的改變 - 追蹤並評估招募策略和工具是否有效 基本要求: - 至少三年招募經驗,專精物流、供應鏈、製造業或相關產業 - 具備端到端招募流程和最佳實踐的豐富知識 - 人力資源、企業管理或相關領域的學士學位 - 優異的人際關係和溝通能力 - 能夠與人選和用人主管建立密切關係 - 慣於使用申請人追蹤系統和其他招募軟體 - 優秀的組織和時間管理能力,以及解決問題和決策技巧 - 能夠在新創公司的高速變動環境下茁壯 招募流程: 申請審核 - 視訊面試 - 錄取通知書 招聘流程的確切性質可能會根據具體工作而有所不同,並且可能會因日程安排或其他情況而發生變化 面試時間表和結果將透過電子郵件地址通知應徵人員 需要考慮的事項: 如果空缺職位已填補,則此職位發布可能會在規定的申請結束日期之前關閉 如果發現候選人在申請過程中提交了虛假信息,Coupang 有權撤銷聘用邀請 Coupang 不歧視殘疾申請人。 我們很自豪能為所有申請人提供平等的機會
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  • 面議(經常性薪資達4萬元或以上) 台北市信義區 8年工作經驗 今天剛更新
    We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living more accessible than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.Our Taipei office is located in Taipei 101, the heart of Taipei City. We’re also easily accessible by the MRT, sitting right next to the Taipei 101/World Trade Center Metro Station. Position: Principal, Tech Recruiting Princiapl Tech Recruiter will own Tech hiring within Global Recruiting team and work independently partnering with Tech business hiring managers, candidates and internal stakeholders to set the goal, manage process and monitor metrics etc. Recruiting is very pivotal to Coupang‘s business and you can make a huge impact by attracting right talents throughout the organization. What You Will Do: -Partner with hiring teams to build effective sourcing, assessment, and closing approaches with an ability to manage customer expectations through a deep understanding of requirement -Must be able to understand how to recruit passive candidates and possess the ability to assess candidate‘s fit for business in a long term, understand their motivation and sell Coupang to attract them -Build and maintain network of potential candidates through pro-active market research and on-going relationship management; conducts in-depth interviews of potential candidates, demonstrating ability to anticipate hiring manager preferences -Recommend ideas and strategies related to recruitment that will contribute to the long-range growth of the company, implementing any new processes and fine-tuning standard processes for recruiting that fits our mission to create a world where people ask 〝How did we ever live without Coupang?〝 -Interview candidates within the framework of the position specification. Possess strong ability to screen, interview and prepare a candidate within an appropriate and consistent timeline -Participate in special projects/recruiting initiatives, including assessment of best practices in interviewing techniques, leveraging of internal sources of talent -Articulate in writing a plan with deliverable, timelines and a formal tracking process per the requisition s/he handles Qualifications: -8+ years of demonstrated experience in Technology and Software Recruitment -Deep expertise in recruiting engineering talent for top product companies across the globe -Ability to forge strong relationships with Engineering Leadership and Stakeholder Management -Ability to thrive in uncertainty and love for numbers and metrics Things to Consider: This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
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  • 面議(經常性薪資達4萬元或以上) 台北市信義區 10年工作經驗 今天剛更新
    Company Introduction Coupang is reimagining the shopping experience and building the future of commerce, with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door to easy returns. Powered by an outstanding end-to-end e-commerce and logistics network and a fanatical culture of customer centricity, Coupang has broken tradeoffs around speed, selection and price. Today, we provide exceedingly fast shipping speeds on millions of items including fresh groceries, delivered within hours nationwide, 365 days a year. We are doing this for millions of consumers in Korea. Korea is home to one of the largest and fastest growing e-commerce opportunities anywhere in the world. The Role Taiwan engineering is a dedicated engineering org for Coupang core business in Taiwan. Coupang started the business in Taiwan from 2022 and the business is growing fast, and we see many opportunities there. The team has end-to-end ownership of Taiwan systems, and we are working with Taiwan business stakeholders, product team very closely to wow the customers and scale the business. We will record another history of Coupang in Taiwan. Responsibilities - Major contributor in the team to develop features and enable systems in Taiwan - Develop close relationships with Product and Korea tech team - Solve the bottlenecks constraining Taiwan business growth - Migrate South Korea systems to Taiwan and globalize the stack - Develop Taiwan localized features on top of South Korea systems - Establish operation and engineering excellence practices - Build the domain knowledge and own TW systems. Be the go-to person in the domain - Work on multi-domain projects based on business priority Basic Requirements - Bachelor/Master/PhD in Computer Science or Engineering, or related field - 8+ years of industry experience of increasing responsibility leading engineering teams - 5+ years of experience in software development in large distributed systems, web services and Java - Growth mindset, company-wide perspective. Focus on business problem solving. - Strong competency in delivering results in an environment of rapidly changing requirements with appropriate trade-offs - Strong sense of ownership, urgency, and drive - Strong verbal and written communication skills - Experience working closely with global distributed teams Preferred - Prior experience in eCommerce - Experience working in tier-0 systems, distributed systems
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  • 月薪28590~33000元 嘉義市 工作經歷不拘 今天剛更新
    1.協助維修工程師帶回設備送修、修還、歸還等作業及請料、退料等作業處理。 2.文書處理 3.協助處理主管所交辦的其它事項
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  • 面議(經常性薪資達4萬元或以上) 台北市信義區 工作經歷不拘 今天剛更新
    Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview The Price Sharpness team is responsible for ensuring Coupang price effectiveness is maintained through rigorous audit of product pricing in accordance with company policies. This team provides analytical depth to find the root cause in any pricing gaps versus policy, and works closely with the Coupang’s operations team to escalate any issues and formulate sustainable process solutions. The Price Sharpness team also seeks to be a leader in audit efficiency, consistently seeking opportunities and best practices to improve audit quality and productivity. Members of the Price Sharpness team regularly apply critical thinking and domain expertise to understand and identify emerging risks that affect Coupang’s price effectiveness. What you will do Lead price sharpness audits and generate reports; Including sampling of Coupang products for benchmarking comparable sellers, maintaining and upgrading audit templates Perform root cause analysis and remediation; Investigating root cause for any failures observed during audit and working with relevant stakeholders to fix process Build and improve the SOP for team members and periodically provide best practice and knowledge sharing on audit techniques and audit observations Documentation and quality control; perform internal peer review of audit results, and document corrective actions taken for any audit defects Other ad-hoc financial program management Basic Qualifications 7+ years of experience in process setup, operations, and audit Ability to perform operational processes within timelines Ability to understand and apply standards/policies, show depth of process understanding, and fix process defects Excel skills Preferred Qualifications English ability a bonus SQL and PowerBI skills Equal Opportunities for All Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.
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  • 面議(經常性薪資達4萬元或以上) 台北市信義區 8年工作經驗 今天剛更新
    Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. We have recently launched our services in Taiwan including Rocket Delivery and Rocket Overseas which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did we ever live without Coupang? Position: Principal, Transportation What You Will Do: Planning: Daily and weekly planning with the carriers, ensuring the loads are covered according to the routing plan prepared by the carrier managers. TMS: Operating the Transportation Management System (TMS) for communication with carriers and internal parties. Develop and enhance the TMS together with the Product/Tech team. Daily Operation: Manage the ad-hoc additional loads, cancellations, and other unexpected situations so that the Taiwan Transport Network can stick to its commitment to on-time delivery against the lowest possible costs. Work closely with internal parties to provide real-time support on all transportation related matters. Reporting/Analysis: Reporting and analysis through tools, portals, and reports; using advanced computer literacy (Excel, PowerPoint, Outlook, Word, TMS, BI, etc.). Attend/arrange cadence meetings to close off the performance gap issues. Operation Process: Develop, review, and enhance the processes to continuously improve efficiency. Carriers Management: Build a rapport with carriers to ensure we receive top class service level. Following up with the carriers to ensure they are working according to the set expectations and agreements. This includes tracking loads and reacting to issues/warnings that the system is generating. Systematically escalate problems to the relevant carrier manager‘s teams and follow through on the resolutions to ensure that they are delivered. Finance: Ensure the carriers‘ billing is properly tracked, and processed, and payments made according to the commitment. Procurement: To introduce a new 3PL to enhance the service level at the lowest possible cost. Essential Qualifications: • Proven transportation experience. Plan and organize work. • 8+ years of management experience in a Logistics, Transportation, EC Fulfillment center/ Warehouse environment. • University Level or equivalent is required. • Computer literate and has above average internet/web skills. • Advanced level analytical skills. • Establish and maintain cooperative and effective working relationships. • Work effectively as a team member. • Meet schedules and timelines. • Communicate both orally and in writing clearly and concisely. Recruitment Process • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider • This job posting may be closed prior to the stated end date for application if all openings are filled. • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. • Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
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  • 面議(經常性薪資達4萬元或以上) 台北市信義區 10年工作經驗 今天剛更新
    Coupang is reimagining the shopping experience to wow each customer from the instant they open the Coupang app to the moment an order is delivered to their door. We have recently launched our services in Taiwan including Rocket Delivery which offers next-day delivery for a wide selection of items at affordable prices and Rocket Overseas which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang‘s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did we ever live without Coupang?〝 Position: Principal/Senior Manager/Director, Procurement This newly created position is an integral part of the Taiwan Procurement team and will be responsible for the strategic and operational sourcing of assigned spend categories supporting Coupang TW’s rapid expansion. The Taiwan Procurement team manages all non-merchandise 3rd party spend, and this is a critical role working closely with key business partners to drive cost efficiency in support Coupang TW’s business growth and profitability goals. In this role, the successful candidate will leverage traditional strategic sourcing models including category analysis, short-term/long-term category planning, consolidation, supplier scorecards and vendor management. Coupang’s sourcing process includes multiple phases from building a category strategy, identifying specific sourcing opportunities, contract negotiations, purchase order issuance, and implementation. The process involves steps such as preparing global market research, price/cost analysis, 〝should cost〝 models, TCO, industry trends, commodity best practices and industry benchmarking to drive sourcing decisions. What You Will Do -Develops and executes organization-wide procurement, strategic sourcing and supply base management strategies within your assigned categories. Sets category level goals for your assigned categories within a portfolio. -Achieves targeted cost reduction through leadership in strategic sourcing, supplier integration, continuous improvement and innovation/technology. -Act as the lead negotiator with suppliers in assigned spend categories to deliver stated objectives. Results consistently deliver against negotiation targets. -Conducts Request for Proposals (RFP) to identify and implement new qualified sources -Leads the development of key supplier relationships to ensure continuous improvement in innovation, quality, service and cost reduction -Communicates and works effectively with management at all levels within the company and its supply base -Model and promote Coupang Leadership Principles to create an environment that mobilizes empowered people to achieve business goals. -All duties as directed or modified. Essential Qualifications -Degree from a top tier university with a major in finance, engineering, supply chain, business management; MBA preferred -10 or more years of work experience in Sourcing, Supply Chain, Procurement or Engineering, preferably with experience on indirect and direct spend categories (e.g. Logistic or Packaging) -Ability to analyze and interpret data, develop strategies, and drive process improvement initiatives. -Manage pipeline of multiple sourcing projects and report on costs savings -Solid team player; can work cooperatively and effectively in a team environment -Strong consultative / analytical / problem solving skills -Excellent interpersonal / communication / negotiation skills -Self motivated, reliable, passionate, and can keep to deadlines -Multiple category experience is a plus International experience and low-cost country (LCC) sourcing is a plus
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  • 面議(經常性薪資達4萬元或以上) 台北市信義區 10年工作經驗 今天剛更新
    Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. We have recently launched our services in Taiwan including Rocket Delivery which offers next-day delivery for a wide selection of items at affordable prices and Rocket Overseas which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did we ever live without Coupang?” Position: Director, Brand Management (Category Management) What You Will Do? Category Strategy and Planning: • Develop and execute a comprehensive category strategy aligned with Coupang‘s overall business objectives. • Conduct market research and competitor analysis to identify trends, opportunities, and potential risks. • Work closely with the leadership team to set category-specific goals and constantly evaluate performance metrics. Assortment Planning and Product Selection: • Collaborate with vendors and suppliers to curate a diverse and high-quality product assortment that meets customer demands. • Analyze sales data and customer feedback to identify gaps or opportunities within the category and make informed decisions on product selection. Pricing and Promotions: • Develop pricing strategies to drive sales, maintain competitive pricing levels, and maximize profitability. • Plan and execute promotional activities, such as discounts and deals, to increase customer engagement and drive revenue growth. Vendor Management: • Build and maintain strong relationships with key vendors and negotiate advantageous contracts to secure the best products and deals for Coupang and its customers. - Monitor vendor performance, resolve issues, and collaborate on improvement plans to ensure seamless integration and high operational standards. Team Leadership and Development: • Manage a team of category managers, analysts, and support staff, providing guidance, coaching, and performance feedback. • Foster a culture of collaboration, innovation, and excellence within the category team, driving employee engagement and growth. Qualifications: • Bachelor‘s degree in Business Administration, Marketing, or related field (MBA preferred). • Proven experience in category management, product management, or related roles within the e-commerce industry. • Strong analytical and strategic thinking skills, with the ability to translate insights into actionable plans. • Excellent communication, negotiation, and relationship-building skills. • Strong leadership abilities and experience in managing and developing teams. • Results-oriented mindset, driven to achieve targets and deliver measurable business outcomes. • Familiarity with data analysis tools and proficiency in Microsoft Excel or similar software. Recruitment Process • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider • This job posting may be closed prior to the stated end date for application if all openings are filled. • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. • Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
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  • 月薪35000~40000元 台北市信義區 工作經歷不拘 今天剛更新
    我們存在的意義,是要給顧客WOW的體驗。每當顧客說,「沒有Coupang我們怎麼過活?」我們就知道走對路了。Coupang創立的初衷是渴望把購物、飲食和生活變得無比簡單。秉持初心,我們正在從根本顛覆數十億元的電子商務產業。電子商務公司當中,我們的成長速度數一數二,並且具備優異名聲,成為韓國商務市場主要可靠的存在。 我們的使命是打造電子商務的未來,絕無虛假。我們挑戰解決問題的極限,打破傳統取捨的限制。現在就加入Coupang,在永不關機、緊密連接的高科技世界,創造驚人的體驗吧。 只要你對電商市場懷抱熱誠,且相信自己有清晰的溝通能力,快速的學習力,不論你來自什麼學校,什麼背景,我們都歡迎你! 主要職責: 1. 分析 PDD MISS報告 (英文的形式) 2. 與3PL廠商 ( 追蹤 包裹貨態, 破損,遺失..etc) 以及紀錄3PL問題 3. 檢查3PL 配達率 4. 與公司內部部門溝通(ex 客服/OB team-查詢客訴包裹的狀態以及原因..etc) 5. 核對各項CP報表內容是否有誤差 (查詢誤差原因) 6. 每月核對 3PL 帳單 ( 協助包裹索賠相關事宜) 7. 協助Last Mile 部門相關事情 ( 撰寫SOP LM 流程) 基本條件: · Excel 經驗(Pivot Table, Mapping ..etc )!!! · 個性積極主動,願意學習和適應變化 · 臨場反應快速,能快速判斷工作優先順序 · 良好的溝通與問題解決能力 其他加分條件: · 英語寫作與口語(基礎) · 運輸背景(有3PL背景者優先) · 若有需要也能適應物流中心現場環境 上班時間: 目前班表時間為 : (一)到(六) 09:00~18:00 排班 (周休二日) 後續會視情況做調整,可能會因為運輸業務需求需要週日加班(或換班)
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  • 面議(經常性薪資達4萬元或以上) 台北市信義區 8年工作經驗 今天剛更新
    We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world. Position : Senior Manager, Cross Border Operations Responsibilities: 1. Lead the Cross border/Import business supply chain which includes KPI management, Daily/Weekly issue resolution, SOP definition and enhancement, and last mile fulfillment 2. Define and execute against import requirements by category and work with business stakeholders to manage the fulfillment of cross border customer orders for millions of selections. 3. Manage 3rd party import and fulfillment partners. Lead the planning and KPI mgt structure to drive performance to standards and targets with these partners. 4. Be main PIC for communicating with internal stakeholders across Coupang locations in relation to import related subjects for Taiwan Basic Qualifications: • 8+ years of related experience • Experience on Cross Border Operation or from the courier side is highly advantageous • Strong retail, logistics, or e-commerce background with proven ability to drive change • Existing relationship with Taiwan Customs is preferable. • The ideal candidate will possess a range of skill set such as leadership development, analytical skills, strong compliance knowledge, think systemically, self-motivation, deep curiosity about how things work. • Ability to prioritize work and to find a way in a complex, fast-paced environment • Proven analytical skills and ability to influence people both internally and externally • Decisive and able to move with speed to implement ideas • Fluency in Chinese and strong communication in English Recruitment Process: • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider: • This job posting may be closed prior to the stated end date for application if all openings are filled. • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. • Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
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  • 面議(經常性薪資達4萬元或以上) 台北市信義區 工作經歷不拘 今天剛更新
    Customer Service Operation Manager We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. As part of our exciting expansion plan, we are hiring for a Customer Service Operation Manager . Responsibilities: - Responsible for managing the CS Escalation team and ensuring the efficient operation of our customer service team. - Manage the CS Escalation team, including support to other departments, issue and incident management, complaint handling, and resolution of complex customer inquiries. - Develop and maintain Standard Operating Procedures (SOPs) to ensure consistency and efficiency in our customer service operations. - Monitor and analyze CS operational metrics and other relevant KPIs, to identify areas for improvement and drive changes to improve customer satisfaction. - Provide guidance to communicate with customers to resolve issues, handle complaints, and provide exceptional customer service. Requirements: - Fluent in Korean (At least TOPIK level 6) and Mandarin, working level proficiency in English - Minimum of 5 years of experience in customer service operations management. - Strong analytical and problem-solving skills, with the ability to use data to drive decisions and optimize processes. - Excellent communication and interpersonal skills, with the ability to effectively communicate with both customers and internal stakeholders. - Ability to work independently and manage multiple priorities in a fast-paced environment. - Highly motivated and experienced customer service operations professional with a passion for driving customer satisfaction. Recruitment Process -Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer -The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. - Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider -This job posting may be closed prior to the stated end date for application if all openings are filled. -Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. -Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
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  • 面議(經常性薪資達4萬元或以上) 台北市信義區 10年工作經驗 今天剛更新
    Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Position : Principal, Treasury What you will do: • Effectively managing the liquidity; arranging payments and monitoring collections • All bank account administration including KYC, account signatories, and ensuring payment approvals adhere to internal guidelines • Able to perform independently; dealing with hands-on operations in a timely and accurate manner • Treasury accounting, month-end closing activities, reconciliation reporting • FX transactions and settlements • Working closely and proactively with stakeholders to implement process improvement initiatives Essential Qualifications: • 5+ years experience in Treasury function, 10 years experience in total. • ecommerce or retail experience is a plus • Ability to be operational and drive impact in a fast-paced environment under limited supervision • English communication and writing skills • Native in Traditional Chinese • Excellence in MS Office Recruitment Process -Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer -The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. -Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider -This job posting may be closed prior to the stated end date for application if all openings are filled. -Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. -Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
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  • 月薪55000~55000元 台北市大同區 2年工作經驗 今天剛更新
    1.負責系統後端功能開發與既有程式維護(PHP/Laravel)。 2.開發與維護 Web-based 系統,配合 JavaScript 進行前後端整合。 3.管理與維護系統資料庫(PostgreSQL、MongoDB)。 4.分析並規劃系統需求,主導程式撰寫、修改、優化與測試流程。 5.配合專案時程,整合前後端程式並完成系統上線。 6.維護與管理 Linux 伺服器環境,執行相關系統設定與權限管理。 7.撰寫並維護開發相關技術文件。 8.完成主管指派之其他開發相關任務。
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  • 無經驗也能轉職成功,高雄台南+月薪三萬工作機會