月薪76143~76143元 台北市信義區 5年工作經驗 4天前更新
Main purpose of job:
The Senior Corporate Services Officer supports the Head of Corporate Services in delivering effective, compliant and customer-focused corporate services across the British Office Taipei platform.
The jobholder provides operational leadership across HR administration, finance, estates and information technology.
Acts as one of the points of coordination between the Corporate Services team, internal customers, regional hubs and external service providers, ensuring services are delivered consistently and operational issues are escalated in a timely and proportionate way.
Provide operational oversight for key Corporate Services functions, ensuring that processes, controls and operations are managed efficiently and in line with FCDO policy, local procedures and agreed service standards.
The role supports business continuity, strengthens accountability across the team and helps ensure that staff receive reliable, professional and responsive corporate services support.
Roles and responsibilities / what will the jobholder be expected to achieve?
HR (25％)
• Lead on Country Based Staff induction arrangements, ensuring new joiners receive clear, timely and practical support when joining post.
• Coordinate monthly CBS payroll processes, working with relevant regional and local stakeholders to maintain accuracy, timeliness and compliance.
• Maintain and promote the Corporate Services Charter, ensuring responsibilities, service standards and access routes are clear to staff.
• Support the Head of Corporate Services with HR-related implementation, staff communications and process improvements where required.
Estates (25％)
• Oversee day-to-day estate operations, ensuring office and residential platform issues are managed promptly, professionally and in line with agreed procedures. Act as main liaison point with JLL (facilities management partner).
• Contribute to effective estate planning, operational resilience and continuous improvement across the platform.
Information Technology and Systems Integrity (20％)
• Providing local oversight for IT policy implementation, system integrity and day-to-day IT assurance activity.
• Coordinate with the ITSO and other support roles to ensure hardware, access, inventories and user support are managed effectively.
• Support the implementation of IT change, compliance requirements and local procedures, ensuring staff understand and follow relevant guidance.
• Escalate IT risks, service failures or system integrity concerns promptly through the appropriate channels.
Corporate Services Leadership and Line Management (20％)
• Line manage 2 x AOs, setting clear goals, supporting performance, encouraging development and ensuring workloads are appropriately prioritised.
• Provide operational coordination across the Corporate Services team and maintain continuity during leave and other absences.
• Deputise for the Head of Corporate Services on relevant operational matters and provide assurance, advice and escalation on issues within the role’s portfolio.
Finance and Budget Management (10％)
• Manage and monitor the maintenance budget, ensuring expenditure is tracked, forecast and reported accurately.
• Support sound financial management across Corporate Services, identify issues/escalating where needed.
• Work with finance colleagues, budget holders and service providers to ensure maintenance-related spending is planned, justified and delivered within agreed controls.
Resources managed (staff and expenditure):
• 2 x administrative officers
• Maintenance budget: £6,500
Essential qualifications, skills and experience
• Strong organisational skills, with the ability to manage competing priorities across several operational functions.
• Experience of corporate services, operations and administration support in a complex working environment.
• Good understanding of compliance, governance, records management and escalation procedures.
• Ability to manage people effectively, support development and create a constructive team environment.
• Clear written and verbal communication skills (Mandarin and English), including the ability to explain processes and expectations to a wide range of colleagues.
• Sound judgement, discretion and professionalism when handling sensitive information.
Additional information
For more information and how to apply, please access the following link to our FCDO vacancies website: https://tinyurl.com/cdzmj7kz
Please note that the deadline for receiving applications will be until 21 October 2026 at 23:55 PM (Taipei Time).
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