面議(經常性薪資達4萬元或以上) 台北市信義區 6年工作經驗 今天剛更新
Responsibilities
Lead daily operations for securities and derivatives post-settlement activities, ensuring consistent delivery standards and service quality across the team.
Develop and implement business initiatives, client solutions, and operational projects aligned to securities and derivatives settlement objectives.
Manage escalated inquiries and complex client requests, conducting thorough discovery and due diligence to identify root causes and recommend clear resolution actions.
Design and deliver process improvements across settlement workflows, client service models, and technology enhancements to increase efficiency and reduce operational risk.
Establish and maintain processing standards, policies, and procedures that support cost-effective and compliant operations.
Coordinate with internal teams and external clients to evaluate service quality, identify gaps, and implement targeted improvements.
Assess risk in operational decision-making, ensuring activities comply with applicable regulations, firm policies, and control standards, and escalate issues with transparency where required.
Mentor and guide junior team members, building capability and accountability within the sub-team.
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