面議(經常性薪資達4萬元或以上) 桃園市蘆竹區 5年工作經驗 今天剛更新
# Manage customer complaints and ensure timely resolution.
# Prepare and manage 8D reports and corrective actions.
# Investigate and resolve quality issues.
# Coordinate and support customer audits.
# Drive continuous quality improvement initiatives.
# Lead the resolution of major quality issues, customer complaints, and quality risk incidents related to Customer Service (CS), including root cause analysis, decision-making, corrective actions, and follow-up to ensure effective problem resolution.
# Handle urgent quality incidents by providing timely recommendations and reporting to management, minimizing quality risks and operational impacts.
# Coordinate cross-functional resources to drive quality improvement projects and resolve critical quality issues, ensuring projects are executed according to plan and achieve expected objectives.
# Plan, chair, and participate in quality-related meetings, presenting quality performance, improvement results, and project progress to management and customers.
# Manage customer complaints, investigate material quality issues, conduct quality system audits, and support customer audits as part of overall quality assurance activities.
# Plan and implement continuous improvement initiatives to enhance product quality, manufacturing process capability, and customer satisfaction.
# Must be willing to travel frequently overseas to support customer service requirements, including visits to automotive customers in Brazil, Germany, Italy, the United States, and other regions in Europe and North America.
# Perform other quality management duties and assignments as delegated by supervisors.
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