面議（經常性薪資達4萬元或以上） 台北市信義區 5年工作經驗 1天前更新
About the opportunity｜職務介紹
Join an established global logistics group and help translate decades of operational expertise into practical AI solutions.
As our Forward Deployed Engineer, you will work directly with the Chairman, CTO, and divisional leaders to identify valuable business problems, build working solutions, and deploy them into everyday operations. This is a hands-on engineering role combining software development, business-process discovery, and implementation ownership.
加入具深厚產業經驗的全球物流集團，將長年累積的營運知識轉化為實際可用的 AI 解決方案。
您將直接與董事長、技術長及各事業單位主管合作，辨識高價值的業務問題，親自開發解決方案，並推動其導入日常作業。本職務結合軟體開發、流程探索與落地執行，重視實際成效與使用者採用。
Responsibilities｜工作內容
Work alongside senior managers and frontline teams across ocean freight, air freight, sales, customer service, operations, finance, and IT to understand workflows and prioritize opportunities.
Design, build, and deploy AI-enabled applications integrated with enterprise systems, databases, documents, and approved external services.
Develop solutions for use cases such as quotation assistance, document processing, shipment-exception management, and internal knowledge retrieval.
Establish evaluation methods, human-review controls, monitoring, and fallback processes to ensure reliable operation.
Collaborate with IT and security stakeholders on access permissions, customer confidentiality, and data governance.
Train users, document systems, and measure adoption and business impact.
Convert successful implementations into reusable components that can support other divisions and overseas offices.
深入海運、空運、業務、客服、營運、財務及資訊部門，與主管及第一線同仁共同盤點流程並排定導入優先順序。
設計、開發及部署 AI 應用，串接企業系統、資料庫、文件與經核准之外部服務。
推動報價輔助、文件處理、貨況異常管理及內部知識檢索等應用。
建立準確性評估、人工覆核、運行監控及備援流程，確保系統可靠。
與資訊及資安相關人員合作，落實權限控管、客戶資料保密及資料治理。
培訓使用者、建立技術文件，追蹤採用率及業務成效。
將成功案例轉化為可重複使用的模組，逐步推廣至其他事業單位及海外據點。
Qualifications｜必要條件
Typically five or more years of relevant experience in software engineering, data engineering, solutions engineering, or technical implementation; equivalent demonstrated capability will also be considered.
Strong programming ability in Python and/or TypeScript, with practical SQL and API integration experience.
Experience deploying and maintaining production applications, including testing, troubleshooting, and monitoring.
Hands-on experience integrating large language models into applications, including retrieval-augmented generation, tool use, and evaluation.
Ability to translate ambiguous business requirements into clear technical solutions and delivery plans.
Strong communication skills in Mandarin and English.
Willingness to work closely with operational teams and take ownership from discovery through deployment.
具五年以上軟體工程、資料工程、解決方案工程或技術導入經驗。
熟悉 Python 及／或 TypeScript，具 SQL 與 API 串接實務能力。
具正式上線系統之部署、維運、測試、問題排查及監控經驗。
具大型語言模型應用整合經驗，了解檢索增強生成（RAG）、工具調用及品質評估。
能將尚未明確定義的業務需求，轉化為具體技術方案與交付計畫。
具良好中英文溝通能力。
願意深入營運現場，負責從需求探索到正式部署的完整流程。
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