面議(經常性薪資達4萬元或以上) 美國亞利桑那州 工作經歷不拘 1天前更新
【成為企業拓展海外市場的技術第一線,與我們深耕美國在地客戶信任!】
Become the Tech Frontline for Our Global Expansion—Building Trust with US Clients on the Ground!
核心技術關鍵字|美國・溝通與協調・系統現場安裝與測試・Field Service Engineering & Technical Support
你將代表仁大資訊派駐美國,負責美國市場客戶的第一線技術服務、現場設備安裝設定與緊急故障排除。透過專業的技術診斷能力與流利的英語溝通,做為台灣總部研發團隊與美國客戶之間的關鍵橋樑,確保客戶系統穩定高效運行,成為公司海外業務拓展與建立品牌口碑的在地關鍵推手。
Representing the company as an overseas assignee in the US, you will be on the front lines of customer service, handling site equipment installation, configuration, and emergency troubleshooting. Leveraging your technical expertise and fluent English communication, you will act as the crucial bridge between Taiwan‘s and US clients. You will ensure systems run smoothly and reliably, serving as a key local driver for our overseas growth and brand reputation.
工作職責 (Responsibilities) :
1、客戶端硬體功能組件問題分析及處理
Analyzing and troubleshooting client-side hardware components.
2、與專案管理、技術支援、工程相關人員配合,確保達成品質、效能與時程要求
Collaborating with PMs, tech support, and engineering teams to meet quality, performance, and timeline goals.
3、售後技術支援與客服問題紀錄與追蹤
Tracking and documenting post-sales tech support and customer service issues.
補充說明 (Additional information) :
1、提供全新裝修、採光明亮的員工透天宿舍
Fully renovated, naturally lit townhouse accommodation provided.
2、備有公務車使用
Company car provided for official use.
展開 需穿著員工制服員工在職教育訓練良好升遷制度定期調薪年節獎金